1/2 Price Movers

I have many issues and complaints with this horribly run, dishonest and very unethical business. I used them back in August of 2019 of what would be the *** and final time we will ever use these con artists and liars ever again. I called up back in July of 2019 and asked what it would cost to move us from our apartment in old bridge to our first home just 5 minutes down the road with not too much furniture. This means it wasn't an aggressive move and they wanted about 900.00!!!@@@##?? that's insanity and I told them how is that 1/2 price and I'm a repeat client. They agreed and took off 100.00. I said ok and let's proceed. I then emailed them a very honest, detailed and itemized list of what exactly we would need moved. They prepared it and we agreed again to proceed. The guy I was dealing with was begging for me to go on google reviews and give them a good review and I stated only when the move was done and I was satisfied. Then I emailed them 2x asking what the price and policy is to remove furniture from the inventory to save us money and the guy said, "Just let the movers know when they get there as to what exactly you're removing and they will adjust the bill accordingly." I said ok and even emailed him again making sure and literally asking him if I was going to get screwed on this and wanted to make sure that they would adjust the bill honestly and ethically and he said yes. I still have the emails to prove it. They got to my apartment 51 minutes late with no apology and no real excuses, they looked disgusting and filthy, were passing around the same cigarette to each other and didn't have gloves on either, they just didn't look professional and looked like thugs that were just doing a weekend gig. Then I meet the supervisor of this gang and he had this glazed over look into his eyes and I thought he was either high or on something. I told him exactly what we wanted removed from the inventory and he didn't adjust the bill as stated, but called William, the owner, and told him all of the furniture that I wanted removed and it was significant. William lied to me and said no, that he wasn't taking anything off of the bill. I told the guy I have 2 emails stating differently then he changed his tune and took off a whole 25.00 dollars. Unbelievable!!! They lied to me again and that was a disgrace. I removed a whole coffee table w/two end tables and two big pieces of a 6 piece sectional and they promised me something and lied again. I didn't add more furniture to this, but took way and they lied. Then the supervisor had the audacity to insult myself and my wife by telling us how filthy he felt our apartment was and that he had bad allergies. He kept asking us repeatedly where we were moving and this seriously alarmed me because he just wasn't paying attention and couldn't remember. Then they stated if I wanted the lamps to be moved and he said no because they break very easily. I said they moved lamps for me 3x before in the past and it's ok as long as they secure it properly. Then they took my sectional and placed it into the back of the truck and were ready to go. They drove a few feet to the dumpster to discard the two pieces of sectional that we didn't want and as soon as they opened the truck, the furniture literally fell out and I was in shock. They laughed it off and were on their way. I told my wife we were in trouble and we needed to get them in and out of our new home. When they got to my house, he showed me he broke the lamp and I was furious because very obviously and clearly didn't secure it properly and accordingly as promised. When my mother in law questioned him, he looked like he wet his pants, started to cry and gave us a blank stare because his brain couldn't process what the word secure meant. I told him they owe me 150.00 and then he called William and was pacing like and an animal outside and once again this con artist, refused to do the right thing in order to save a buck. I was enraged, the supervisor actually blamed me and stated I wasn't a real man. I wanted to do things that I would have gotten arrested for and said just do your job and get out of my house. They then brought the wrong pieces of the sectional that I didn't want and threw away at the dump the pieces I actually wanted. Once again, I said you owe me 500.00 bucks, he laughed and refused and then I said I was calling the cops on them. He called William again, looked absolutely terrified and then like a coward and scared child, just got in the truck at William's instructions and drove away like a coward. The cops came, took my statement and said I couldn't press charges but could go to my local court and file a complaint and do one with the Revdex.com. Then I noticed they damaged a 3100.00 bed by not disassembling it correctly and they reassembled it by literally taking everything apart and didn't put it back the right way. This cost me over 200.00 to fix and I still have the invoice from sleep number to prove it. They damaged a expensive picture frame and overall were rude, condescending and insulted us, lied to us, made my wife cry, caused me massive amounts of stress and rage, broke our furniture, drove away from the scene like little girls and took our money for a job they didn't do in totality as promised. We have never gotten a call from William and the rest of the liars o even apologize for what they did. They did nothing but mock us and take our money. Big mistake. Everything those movers did to us, they had the absolute nerve to laugh at us, lie and blame us for it and didn't do their job. Let me be extremely clear here, I allowed them to talk down to us because they had my furniture held hostage and this will never ever happen again in my house. I spoke to my attorney, Danielle L and was advised to file a small claims suit and that's exactly what I'm going to do. They ruined what was supposed to be the best day of our lives and I'm coming for our money and respect. I want them held accountable for lying to us, promising to do a job they didn't do, mocking us and laughing at us from the truck when the cops were here and more. This won't go unpunished and I demand retribution and will get it. Believe me!!!!!

I contacted 1/2 price movers to get a price to move a piano from my basement to my sister’s home. My sister agreed to the price and hired 1/2 price movers to move the piano. On Wednesday August *, 2018 they arrived at my home at about 12pm with 2 men to move the piano. I was not home my mother was there to let them in. They were unable to move the piano so they called for more assistance and at about 3pm 4 more men got there to help at which point they were able to get the piano out of the basement. When I returned home about 5pm I had found damage to my steps and later learned they also damaged the piano they were paid to move. I called the company right away to which I was told the person who handles the claims (Linda) was out and would call me back tomorrow. After not receiving a call on Thursday I called in again on Friday and was told Linda was out of the office till Tuesday and would call me when she returned. On Tuesday I still received no call so I called in the afternoon and was told that Linda was gone for the day and would be in tomorrow between 9-2 and she would call me as soon as she got in. On Wednesday August , 2018 I called again and finally spoke with the person who handles claims and was told that they are not covered by their insurance for that and would not be paying for it. I was offered $150 as a settlement and was told that was the “best we could do”. Not only were my steps damaged but the piano which I paid them to move was also damaged. My sister paid $350 for them to move the piano. I tried to settle this with the company directly by sending them both a text and an email with the photos of all the damage and proof that it was caused by them.