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Z Minerals

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Z Minerals Reviews (3)

To whome it may concern,Customer signed and credit card receipt after purchasingShe never came back to the business to express her unsatisfaction after purchaseWhile our exchsnge policy clearly posted I the business next to the cash register and stated on the recipe, we always try to accommodate our customersIf the purchased items brought back within reasonable time and the package is unopened we offer refund or exchange based on situation.We are happy to contact miss [redacted] to offer for her to come in to exchange unopen merchandise.our business depends on customer service and we value everyone of our customers Best regards, [redacted]

To whome it may concern,Customer signed and credit card receipt after purchasing. She never came back to the business to express her unsatisfaction after purchase. While our exchsnge policy clearly posted I the business next to the cash register and stated on the recipe, we always try to...

accommodate our customers. If the purchased items brought back within reasonable time and the package is unopened we offer refund or exchange based on situation.We are happy to contact miss [redacted] to offer for her to come in to exchange unopen merchandise.our business depends on customer service and we value everyone of our customers.  Best regards,[redacted]

Review: I let the salespeople talk to me because I liked the idea of getting a makeover. I liked the makeup and decided I would buy it. The problem is after my credit card was run the first time, the salesman threw a bunch of skincare items in the bag and ran my card two more times without giving me a chance to decide if I wanted the additional items. I did not see the fine print until after it was all over and right on the receipt it says no refunds.Desired Settlement: I want the skincare items refunded as I am not interested in them.

Business

Response:

To whome it may concern,Customer signed and credit card receipt after purchasing. She never came back to the business to express her unsatisfaction after purchase. While our exchsnge policy clearly posted I the business next to the cash register and stated on the recipe, we always try to accommodate our customers. If the purchased items brought back within reasonable time and the package is unopened we offer refund or exchange based on situation.We are happy to contact miss [redacted] to offer for her to come in to exchange unopen merchandise.our business depends on customer service and we value everyone of our customers. Best regards,[redacted]

Consumer

Response:

I am rejecting this response because: Your sales tactics are dishonest and rude. Let me look the items over on my own and don't pressure me to buy before I make an informed decision. And take me off your mailing list because I'm not coming back.

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Description: Cosmetics & Perfumes - Retail

Address: 1151 Galleria Blvd, Roseville, California, United States, 95678

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