Z-1 Performance Inc.

Revdex.com:At this time, I have not been contacted by Z-Performance Inc. regarding complaint ID ***.Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
?
I know for a fact that we will unlikely get the refund sometime this month.
He has promised alot but never delivered and there are other people on the internet that are in the same position as me.
Is it possible to have the case opened until we know what happens this month?
Sincerely,
***
*

A refund is being arranged per conversations with the buyer

At this time, I have been
contacted directly by Z-Performance regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
I still have not received my refund
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Sorry I just saw the initial complaint was filed 6/*. That is the same day I said I would, and did, re-send the refund to the client. I had previously mailed one out to the original address we had for the client, per his invoice, but it eventually was returned to us as undeliverable (I guess he...

didn’t leave a forwarding address)
But yes, he has received a full and complete refund
[redacted]

The majority of the invoice was for special order items- this is indicated on our website, as well as on the invoice itself, at the bottom.  Including but not limited to, the timing belt kit for your specific stroker, the lifters, the injectors, the oil pump, the fuel components, the intake manifold/throtle body setup, oil sump setup, the bearings, the clutch/flywheel - all and more ordered in specifically for you.  I've begun coordinating the returns and associated credits with our vendors on these items.  Again, I am not at all opposed to the refund, and we can coordinate which you need/which you don't and I can return, to arrive at the refund amount.  I need to physically be back at the warehouse to finalize the return and your refund.   At this point I'm stuck between the mercy of the insurance company and dr's office to coordinate getting me in for the epidural.  But I am confident we can resolve everything between shipping and refund this month, as most of the work required between the insurance company and my [redacted] have been done.

Was at my bank first thing in the morning on Friday to replace the check, even before the client reached out to me.  The [redacted] prepared the check ($520 in total), and included a letter from the bank apologizing for the original item being returned, as it was their mistake.  By the time the client reached out to me friday the bank check was on it's way to him with tracking provided, and it has now been delivered and signed for.  I am very sorry that this occurred and as soon as I realized it, did everything possible to rectify it immediately.

A check was cut as stated to client, and received by client, and deposited by client

Revdex.com:At this time, I have not been contacted by Z-1 Performance Inc. regarding complaint ID [redacted]. I understand that the owner of Z-1 has been arrested on Fraud charges and has an initial hearing date on the [redacted] of Sept 2015. His...

web site is still up and I wish to continue to contact him and pursue resolution. Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been...

resolved.
Sincerely,
[redacted]
The deadline they gave was [redacted] March. I somehow doubt this would be met. 
For now can you please put this complaint on hold until the [redacted] of March 2014.

Revdex.com:At this time, I have not been contacted by Z-1 Performance Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been...

resolved because:
 
[Your Answer Here]
 deposited check, check was returned insuffiecent funds and my bank charged me a fee of 10 dollars, I would like a certified check over nighted with a tracking number for 500 dollars to cover the new fee and the 490 that is still   owed to me
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
At this time, my complaint, ID [redacted] regarding Z-1 Performance Inc. has been resolved.
(By clicking "OK", your complaint will be closed as...

Resolved.)
Sincerely,
[redacted]

Review: A part was ordered in March of 2013. It was never received so requested a refund. Was sent a check with insufficient funds to be able to cash it. Contacted the bank the check was from and they informed me of the insufficient funds.Desired Settlement: Return of my money

Business

Response:

The order was cancelled at the clients request and a full refund in the form of certified funds had been issued and received by the customer

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I paid for an automotive accessory. When the business owner could not provide the accessory, I asked for a refund, which he agreed to provide.

I contacted him on 3/**/14 by telephone. During the call he agreed to refund my money. And I have yet to receive anything.Desired Settlement: I would just like Z1 Performance to honor their word and refund the dollar amount I sent them.

Business

Response:

Sorry I just saw the initial complaint was filed 6/*. That is the same day I said I would, and did, re-send the refund to the client. I had previously mailed one out to the original address we had for the client, per his invoice, but it eventually was returned to us as undeliverable (I guess he didn’t leave a forwarding address)

But yes, he has received a full and complete refund

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I purchased aftermarket car parts from this supplier at the begining of June 2014. After paying for the items, the supplier stopped answering phone calls and would only answer emails about once a week to say either parts were missing or would blame heath issues on not delivering the product. I was finally told that the parts were ready to ship on 7/**, but the supplier will not respond to any further attempts to contact him.Desired Settlement: A refund in the form of a certified check or the delivery of my order

Consumer

Response:

At this time, my complaint, ID [redacted] regarding Z-1 Performance Inc. has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,

Review: On November *, 2014 I entered an agreement with z-1 performance to purchase an aftermarket car part for $560.00. I paid for the part using an e-check service as requested by z-1 performance and the funds were withdrawn for my checking account. After not receiving the part for months and many excuses from z-1, I requested a refund, which was agreed to by z-1 performance on march **, 2015. Many e-mails later I still do not have my refund. The last correspondence with z-1 performance was that my refund was mailed on April ** and my correct address was confirmed. I believe the entire deal from the beginning to be a scam.Desired Settlement: As I have requested and as agreed to by Z-1 performance I would like my refund to be in the form of a cashiers check.

Consumer

Response:

At this time, I have been contacted directly by Z-1 Performance regarding complaint ID [redacted], however my complaint has NOT been resolved because:

[Your Answer Here]

I still have not received my refund.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: I ordered after market car parts in March 2015. I was told that my order would take about a couple weeks. After a couple of months I did not receive my order. I called and no one ever answers the phone. I emailed and got a response that only partial order was in and they were waiting for an additional part. I requested to send partial order that was in. No response. One month ago I did receive a call and was informed that this is his second business and he had my parts sent to the wrong warehouse. I again requested that he send what he has and I will wait or the additional part. I have sent 10 emails, called and left messages 5 times. Yesterday I received an email that the last part was in and he needed to maybe borrow his sister in law`s car because the part was long. I believe he never ordered my part and I requested expedited shipping or refund. As of this morning I have had no reply 6/**/15Desired Settlement: I would appreciate a tracking number now to prove parts have been shipped or a full refund

Review: ordered car parts from z-1, original payment was sent via echeck on 5/**/2014, somehow my check became lost between the echeck company and z-1, how it works im not sure? , z1 withdrew funds twice from my account in the amount of 490.00 x2 for a total of 980.00 , I have been in contact via email with a person from z1 and have been given the run around, on june ** I finally recieved the parts I had ordered but still no refund for the 490.00 that was drawn twice,seller did send me 30 dollars cash to cover the overdraft fees that occured because of the double charge, on june [redacted] I was told that a check was just mailed out but seller was unable to give any proof that he had mailed one. I waited untill june ** and still no check arrived so I again contacted seller , seller stated that if check did not arrive by monday june ** he would over night me a check with a tracking number, no check arrived monday ,I have contacted seller multiple times july * an** and still have not heard from seller, I feel I have been more then patient with seller and would like my money back, which should have been refunded promptly when I was double chargedDesired Settlement: refund in the form of certified funds ,overnighted with a tracking number

Business

Response:

A check was cut as stated to client, and received by client, and deposited by client

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

deposited check, check was returned insuffiecent funds and my bank charged me a fee of 10 dollars, I would like a certified check over nighted with a tracking number for 500 dollars to cover the new fee and the 490 that is still owed to me

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Was at my bank first thing in the morning on Friday to replace the check, even before the client reached out to me. The [redacted] prepared the check ($520 in total), and included a letter from the bank apologizing for the original item being returned, as it was their mistake. By the time the client reached out to me friday the bank check was on it's way to him with tracking provided, and it has now been delivered and signed for. I am very sorry that this occurred and as soon as I realized it, did everything possible to rectify it immediately.