Y.A.P. Inc. d/b/a International Automotive

To whom it may concern:
In regards to complaint # ***, the customer has received his car and is very satisfiedPlease feel free to contact himThank you for your prompt attention to this
matter
Sincerely,
*** ***

Review: I brought my car to be repaired about a year ago after I felt things were taking to long so I ask how long it would take I was told that I was next after a few months went by and I didnt see any effort that they were making and attempt to fix my car I was told again I was next it wasnt until I went there mad that I was told that they lost my keys and had to have them replaced so they did replace my ignition but now my car wont start so they told me they had to bring it to the dealer to find out what might be the issue but when is that I even told them that I didnt want them to repair my car and I want my car back why wont they give me my car I gave a thousand dollar deposit to which I also want back they never even moved the car from where I parked when I drop it off it has been over a year and I just want my car and they are not making any efforts to give me my car so do I just let them have my car is that legal can a business just decide not do what they are in business for and keep your propertyDesired Settlement: I want my car im losing sleep this is starting to effect my every day life I lost my job because I don't have transportation due to them keeping my car this long I want them to replace what they caused as far as fixing my ignition and the reason why it doesn't start due to them losing my keys and either fix my car like we agreed and I finish paying or give me my money back and my car please help me get my car back

Business

Response:

To whom it may concern: