Yankee Hall Plantation

It is very unfortunate that it's gotten to the point of me writing bad reviews on Yankee Hall but here I am. I would not recommend this venue to anyone. This is a gorgeous venue- but don't let that fool you. The management is awful. [redacted], the owner, and her husband don't care to make anyone who steps into their venue feel special- to them you are just a dollar sign. I had my wedding here this year and although I was able to get some incredible pictures during our time there (due to having great photographers and it being a pretty venue) I will forever remember how unprofessional and rude the owners were to my guests and to me. During the time of our engagement, we had issues with [redacted] raising prices on us AFTER securing our date and agreeing to their pricing. Call me crazy, but I believe that once a date is booked and security deposit has been given, any venue should honor their prices that were discussed at that time. Since I was budgeting everything myself, I had requested an itemized price list so I could see where I was at. After going back and forth in emails for over a month, I finally sent my price list to make sure we were on the same page- just to receive an email back that they had raised prices and I needed to adjust my total- something that I would have never even have known if I didn't reach out. We set up a meeting to discuss the prices and [redacted] would not back down. She basically told me I could walk if I wasn't happy about the change- my wedding was a few month out so obviously that wasn't an option for me. That is a small example of how she treats her brides. During the day of the wedding we had planned to have a 4 hour reception- we also paid to have unlimited beer and wine during those 4 hours but sure enough at 9:30 (3.5 hours into the reception) they called for last call. Her husband was the bartender. He questioned everyone who ordered more than 1 drink- asking who it was for and then began counting people's drinks and would make comments to them if he felt like they've been ordering too much- making my guests feel uncomfortable to return. 5 minutes before 10:00, [redacted] and her staff came into the ballroom, flipped on the lights and began taking linens off the tables. [redacted] told several of my guests that if they didn't leave within 10 minutes that I was going to lose my security deposit. We were supposed to end everything at 10:00, and have 30 minutes to clean. Nope- [redacted] wanted to be out of there as soon as possible. As guests were being escorted to the front for the sparkler send off- [redacted] grabbed my friend by the arm and told her if she didn't help clean up and have everything out within 10 minutes, that I would lose my security deposit. My friend then began to cry and missed the sparkler send off to stay back and clean because she was afraid I was going to lose my deposit. First of all, [redacted], you don't put your hands on anyone. Second of all, you don't choose who is going to clean up- I already had people volunteer for that. Lastly, you don't threaten guests at a wedding based on OUR financial agreements- if you wanted to use my security deposit as a threat to anyone- it should have been me. Since the wedding, I had several people comment on how rude the management was at Yankee Hall. I urge anyone who is looking to have a wedding, or any kind of event, to find a different venue to work with.

We had the Rehearsal Dinner and the wedding at Yankee Hall (August 20, 2016) and were extremely pleased with the entire experience. [redacted] was very helpful with suggestions for what would work best for the meal and had lovely table linens and decorations. She is well-equipped and had everything we could think of. It is a stunning venue.
She and her staff could not have been nicer and everyone there was so professional and friendly. I would highly recommend Yankee Hall for ANY event. The food is amazing and dozens of guests told me it was one of the best event/catered meals they had ever had.
I had read the bad reviews and had some concerns but our experience could not have been any better. I wanted to give a review of my wonderful experience.

We had the Rehearsal Dinner and the wedding at Yankee Hall (August 20, 2016) and were extremely pleased with the entire experience. [redacted] was very helpful with suggestions for what would work best for the meal and had lovely table linens and decorations. She is well-equipped and had everything we could think of. It is a stunning venue.
She and her staff could not have been nicer and everyone there was so professional and friendly. I would highly recommend Yankee Hall for ANY event. The food is amazing and dozens of guests told me it was one of the best event/catered meals they had ever had.
I had read the bad reviews and had some concerns but our experience could not have been any better. I wanted to give a review of my wonderful experience.","pos-1

It is very unfortunate that it's gotten to the point of me writing bad reviews on Yankee Hall but here I am. I would not recommend this venue to anyone. This is a gorgeous venue- but don't let that fool you. The management is awful. [redacted], the owner, and her husband don't care to make anyone who steps into their venue feel special- to them you are just a dollar sign. I had my wedding here this year and although I was able to get some incredible pictures during our time there (due to having great photographers and it being a pretty venue) I will forever remember how unprofessional and rude the owners were to my guests and to me. During the time of our engagement, we had issues with [redacted] raising prices on us AFTER securing our date and agreeing to their pricing. Call me crazy, but I believe that once a date is booked and security deposit has been given, any venue should honor their prices that were discussed at that time. Since I was budgeting everything myself, I had requested an itemized price list so I could see where I was at. After going back and forth in emails for over a month, I finally sent my price list to make sure we were on the same page- just to receive an email back that they had raised prices and I needed to adjust my total- something that I would have never even have known if I didn't reach out. We set up a meeting to discuss the prices and [redacted] would not back down. She basically told me I could walk if I wasn't happy about the change- my wedding was a few month out so obviously that wasn't an option for me. That is a small example of how she treats her brides. During the day of the wedding we had planned to have a 4 hour reception- we also paid to have unlimited beer and wine during those 4 hours but sure enough at 9:30 (3.5 hours into the reception) they called for last call. Her husband was the bartender. He questioned everyone who ordered more than 1 drink- asking who it was for and then began counting people's drinks and would make comments to them if he felt like they've been ordering too much- making my guests feel uncomfortable to return. 5 minutes before 10:00, [redacted] and her staff came into the ballroom, flipped on the lights and began taking linens off the tables. [redacted] told several of my guests that if they didn't leave within 10 minutes that I was going to lose my security deposit. We were supposed to end everything at 10:00, and have 30 minutes to clean. Nope- [redacted] wanted to be out of there as soon as possible. As guests were being escorted to the front for the sparkler send off- [redacted] grabbed my friend by the arm and told her if she didn't help clean up and have everything out within 10 minutes, that I would lose my security deposit. My friend then began to cry and missed the sparkler send off to stay back and clean because she was afraid I was going to lose my deposit. First of all, [redacted], you don't put your hands on anyone. Second of all, you don't choose who is going to clean up- I already had people volunteer for that. Lastly, you don't threaten guests at a wedding based on OUR financial agreements- if you wanted to use my security deposit as a threat to anyone- it should have been me. Since the wedding, I had several people comment on how rude the management was at Yankee Hall. I urge anyone who is looking to have a wedding, or any kind of event, to find a different venue to work with.","neg-1