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Xpress Automotive Reviews (4)

CLASSIC BAIT AND SWITCHIf I could give negative stars, I wouldToday (10/6/2014) I drove by Xpress Automotive & noticed their sign "$oil change"I thought, "Wow! What a great deal." So, I go inside for an oil changeImmediately, I am told, "Your vehicle calls for synthetic oil." I've never heard this before, but took the guy at the counters word for it since I like supporting small businesses in AhwatukeeI ask the guy how much extra that would cost and he stated, "That will cost double." So, I'm thinking, "No bid deal, that would come out to around $bucks" and proceeded with the serviceHere is the shockerWhen I check out, the guy says, "That will be $75.15." I almost fell to the floor with a heart attackI'm not a mathematician, but double $means $$is SEVEN times the amount their big sign in the front advertised - Bait and switch big time!!! I am furious and will never step foot in that place againI encourage everyone else to do the sameI feel like I got sucker punched in the gutTHAT IS THE MOST MONEY I'VE EVER PAID FOR AN OIL CHANGE IN MY LIFE How much did this business pay to get the "Best of 2012" Foothills award!!?? What a scam!

Xpress Automotive just celebrated it's year anniversary under new ownership Wassek **-r***, his family and mechanics treat everyone with the utmost respect and care and do amazing work on your vehicle for a fair price I have brought in several of my cars for various issues over the last year and the last time he fixed what I thought was going to be a major repair with a $part That's integrity!

Xpress Auto was very helpful with finding me a new set of tires that were good quality and affordable. They are under new management and really care for their customers.

CLASSIC BAIT AND SWITCH. If I could give negative stars, I would. Today (10/6/2014) I drove by Xpress Automotive & noticed their sign "$9.99 oil change". I thought, "Wow! What a great deal." So, I go inside for an oil change. Immediately, I am told, "Your vehicle calls for synthetic oil." I've never heard this before, but took the guy at the counters word for it since I like supporting small businesses in Ahwatukee. I ask the guy how much extra that would cost and he stated, "That will cost double." So, I'm thinking, "No bid deal, that would come out to around $20 bucks" and proceeded with the service. Here is the shocker. When I check out, the guy says, "That will be $75.15." I almost fell to the floor with a heart attack. I'm not a mathematician, but double $9.99 means $19.98. $75.15 is SEVEN times the amount their big sign in the front advertised - Bait and switch big time!!! I am furious and will never step foot in that place again. I encourage everyone else to do the same. I feel like I got sucker punched in the gut. THAT IS THE MOST MONEY I'VE EVER PAID FOR AN OIL CHANGE IN MY LIFE. How much did this business pay to get the "Best of 2012" Foothills award!!?? What a scam!

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Address: 10233 N Central Expwy, Dallas, Texas, United States, 75231

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