X's & O's Lingerie & Gift Boutique

Review: I placed an order online on June 1st. When my items did not arrive 4 days later as promised, I emailed the owner of the company. She told me she wasn't sure what was taking so long and that she would write back that day with a tracking number for me. When I didn't hear anything 17 days after placing my order, I wrote back again. 2 days later she responded saying she was checking on everything because there is no reason it should be taking this long, and that she would write back that same day. She never responded and I haven't been able to get anyone from the company to respond sine. They charged my credit card, but are refusing to send me the products I ordered. I tried calling the business phone number at 760-506-9469, but a recording says the number was changed to 9541-506-1986. When you call that number, it says it's been disconnected. I have no way to contact these people, and they are not returning my emails at this point. Please help me get my money back, or my items shipped right away. The owners names are [redacted] and [redacted].Desired Settlement: I either want a full refund, or my items shipped right away. I want the items overnighted to me at their expense at this point. There is no reason I should have to wait any longer. If they can't do this, then I need a full refund immediately or else legal action will be filed against this company