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X-Treme Motors L.L.C.

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X-Treme Motors L.L.C. Reviews (1)

X-Treme Motors LLC told me that they would fix an existing oil leak prior to my purchase and failed to do so. They refused to pay for repair costs.
On June 9th, 2013, I traveled to West Haven, Utah to purchase a 2000 Dodge Ram 2500. I advised [redacted] the owner operator of X-Treme Motors LLC that I was traveling out of state and requested all information regarding damages to the vehicle. Mr. [redacted] failed to disclose damage to the dash, overhead light console, poor condition of the tires and a large collection of oil around the motor area. Mr. [redacted] did state that the vehicle had an oil leak which he was having repaired. On the telephone, I confirmed with Mr. [redacted] that the oil leak would be repaired prior to my purchase and he stated that it would. As a follow up to this conversation I sent Mr. [redacted] an e-mail regarding the oil leak. Mr. [redacted] replied and acknowledged this e-mail.

After purchasing the vehicle, I traveled back to Tucson, Arizona where I reside. The next day I noticed an oil leak on the vehicle and contacted Mr. [redacted] advising him that he in-fact had not fixed the oil leak. Mr. [redacted] told me to take it to a shop and have it looked at. I did this and called Mr. [redacted] back advising him of their findings and the total costs of the repair. The total costs of the repair were $____ and Mr. [redacted] stated that he would pay half. I had a witness to this telephone conversation and told Mr. [redacted] that this was not acceptable, he had told me that he would have the oil leak fixed prior to purchase and had failed to do so. Mr. [redacted] stated that he had another company do the repair and it was their fault not his. I told Mr. [redacted] that it was his responsibility to ensure that he followed through with his guarantee to repair the vehicle and if there was an issue with the repairman he needed to take care of that himself. Mr. [redacted] failed to call me back and I finally got ahold of him a week later, he then stated that the repair company wasn't going to do anything and I had "turned my nose up at his offer to pay half" so there was nothing he could do.

I told Mr. [redacted] that I would be filing a complaint with the Revdex.com because he had given me a guarantee to fix the oil leak prior to purchasing the vehicle and had failed to do so. Mr. [redacted] became heated and argumentative and the conversation ended. I followed this up with an e-mail to Mr. [redacted] on June 25, 2013 again advising him that if he did not honor his guarantee I would have to file with the Revdex.com. I have not received any follow up correspondence from Mr. [redacted] I have e-mail and text messages as proof of my correspondences with Mr. [redacted] The repair company representatives that fixed the oil leak stated that it was impossible for a repairman to believe that the oil leak originated from the oil pan because oil had traveled all the way up the side and front of the motor, hitting the radiator fan and caking the engine compartment with oil. If the oil leak originated from the oil pan, it would drip downwards away from the motor compartment. I believe Mr. [redacted] knowingly avoided fixing the oil leak due to the costs involved and lied regarding its successful repair.

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Description: Truck Dealers, Auto Dealers - Used Cars

Address: 2496 S 1900 W, West Haven, Utah, United States, 84401-3218

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