Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Dear Customer,I do apologize you are not completely satisfied with our software We are more than happy to assist you with the software Kindly emil the support supervisor for immediate assistance at; [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: After weeks of communications w/this company they still haven't fixed the software I've followed all instructions & the software never worked I've also requested a manager contact me to resolve this & haven't heard from anyone All messages I've received from this company are about installation & none acknowledging the fake software I've asked for a refund (shortly after purchasing it) & was told it would be refunded then shortly after that I was told it was declined because the software key was activated Activated key or not this is a scam I paid for something & did not get it I want my money refunded to me In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
We do apologize for the issues you have experienced and have issue you a full refund For further assistance please email; [redacted] should you have any questions
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]After the merchant requested information from me to resolve the issue, I forwarded what was requested to them and the issue was not resolvedI feel that a refund is due because even after trying to resolve the issue the software is still not working and I don't feel I should pay for software that is not workingThe merchant has the ability to see that the software isn't working as wellThere is no number to contact the merchantEverything is done by email and there were emails sent that the merchant did not respond toTherefore, the software has not served its purposeI am dissatisfied with the software and according to the merchant's refund policy, " [redacted] " The refund policy also states that " [redacted] "As stated before I have not been able to SUCCESSFULLY use the software for its stated purposeTherefore, I want a FULL refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] As I stated in my complaintI DO NOT need help from your tech support with installationAll I need is one simple piece of information which is the current address of the repo containing the softwareI have "Reached Out" to your support department many times in the past and everytime they have been useless and the only solutions they have are the same old standard vanilla answers that have either already been tried or have no relavence to the issueAlso as I stated I have been in computer repair for years and was an electronics tech before thatI know how to install an app on a phone, but without being able to access the resource containing the app said app cannot be installedAnd instead of complying with my very simple request I am again given the run around and said information is withheld from meIf I was to except this response then the case would be closed and would still get no help from your tech support leaving me with nothing except a $hole in my wallet In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Dear customer, You have been denied your refund because you are well beyond the day refund policy, the message you received states your refunds request was submitted to the refunds departmentFrom that point on they then review your account to see if you are eligible for a refund
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Three persons from ILF Mobile Apps have emailed me and began the message with the same line" [redacted] ***".At first they wanted me to trouble shoot and not they are say that I do not have the latest version of the softwareThe software was only recently purchased and only worked for or days, if it has been changed or updated then I should not have been sold the software that was not fully functionalI have requested a refund three times and I keep getting the same lineI do not have time to trouble shoot or uninstall, wait hours then reinstall the latest software because the product did not perform after my first purchaseI am NOT satisfied because it did not work as it should or as advertisedI want ILF Mobile Apps to REFUND my $I feel SCAMMED!!!!! All my email communications are available if needed for review In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
dear customer, you were denied because software was used and activatedOur refund policy states if the software is either activated and used in anyway you are not eligible for a refund
Hello, based on information contained in your on-line account and the images you posted here, the software is functioning properly We now consider this matter closed
We do apologize you are not completely satisfied with the software and are more than happy to assist you Kindly email the senior support supervisor directly at; [redacted] for assistance
Thank you for reaching out to us As you have been working with the Senior Support Supervisor we advise that you contact her directly at; [redacted] for your continued support At this point, no refund is due as the software was downloaded, installed and used for quite some time now.We assure our continued support and assistance will prove satisfying results
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Account access has not been restored After filing this compliant with Revdex.com, I received an email stating that I am in violation of the terms of usage I am not in violation First, they suspend without the right to do so (and state access has been restored when it was not) and then they claim I am in violation of the terms when I am not In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Dear Customer, we do apologize that you are not completely satisfied with the software However, you are not eligible for a refund as the license key has been activated Kindly reach out to our senior support supervisor for immediate assistance at; [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Hello, Your refund has been issued and your account has been closed
Dear Customer,I do apologize you are not completely satisfied with our software We are more than happy to assist you with the software Kindly emil the support supervisor for immediate assistance at; [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: After weeks of communications w/this company they still haven't fixed the software I've followed all instructions & the software never worked I've also requested a manager contact me to resolve this & haven't heard from anyone All messages I've received from this company are about installation & none acknowledging the fake software I've asked for a refund (shortly after purchasing it) & was told it would be refunded then shortly after that I was told it was declined because the software key was activated Activated key or not this is a scam I paid for something & did not get it I want my money refunded to me In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
We do apologize for the issues you have experienced and have issue you a full refund For further assistance please email; [redacted] should you have any questions
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]After the merchant requested information from me to resolve the issue, I forwarded what was requested to them and the issue was not resolvedI feel that a refund is due because even after trying to resolve the issue the software is still not working and I don't feel I should pay for software that is not workingThe merchant has the ability to see that the software isn't working as wellThere is no number to contact the merchantEverything is done by email and there were emails sent that the merchant did not respond toTherefore, the software has not served its purposeI am dissatisfied with the software and according to the merchant's refund policy, " [redacted] " The refund policy also states that " [redacted] "As stated before I have not been able to SUCCESSFULLY use the software for its stated purposeTherefore, I want a FULL refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] As I stated in my complaintI DO NOT need help from your tech support with installationAll I need is one simple piece of information which is the current address of the repo containing the softwareI have "Reached Out" to your support department many times in the past and everytime they have been useless and the only solutions they have are the same old standard vanilla answers that have either already been tried or have no relavence to the issueAlso as I stated I have been in computer repair for years and was an electronics tech before thatI know how to install an app on a phone, but without being able to access the resource containing the app said app cannot be installedAnd instead of complying with my very simple request I am again given the run around and said information is withheld from meIf I was to except this response then the case would be closed and would still get no help from your tech support leaving me with nothing except a $hole in my wallet In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Dear customer, You have been denied your refund because you are well beyond the day refund policy, the message you received states your refunds request was submitted to the refunds departmentFrom that point on they then review your account to see if you are eligible for a refund
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Three persons from ILF Mobile Apps have emailed me and began the message with the same line" [redacted] ***".At first they wanted me to trouble shoot and not they are say that I do not have the latest version of the softwareThe software was only recently purchased and only worked for or days, if it has been changed or updated then I should not have been sold the software that was not fully functionalI have requested a refund three times and I keep getting the same lineI do not have time to trouble shoot or uninstall, wait hours then reinstall the latest software because the product did not perform after my first purchaseI am NOT satisfied because it did not work as it should or as advertisedI want ILF Mobile Apps to REFUND my $I feel SCAMMED!!!!! All my email communications are available if needed for review In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
dear customer, you were denied because software was used and activatedOur refund policy states if the software is either activated and used in anyway you are not eligible for a refund
Hello, based on information contained in your on-line account and the images you posted here, the software is functioning properly We now consider this matter closed
We do apologize for the issues you have experienced We have issued you a full refund
We do apologize you were not completely satisfied with the software We have issued you a full refund
Dear Customer, We have provided you with supporting documentation regarding your refund request We now consider this matter closed
Hello Customer, I do apologize and am sorry for the inconvenience, your account has been re-activated
We do apologize you are not completely satisfied with the software and are more than happy to assist you Kindly email the senior support supervisor directly at; [redacted] for assistance
Thank you for reaching out to us As you have been working with the Senior Support Supervisor we advise that you contact her directly at; [redacted] for your continued support At this point, no refund is due as the software was downloaded, installed and used for quite some time now.We assure our continued support and assistance will prove satisfying results
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Account access has not been restored After filing this compliant with Revdex.com, I received an email stating that I am in violation of the terms of usage I am not in violation First, they suspend without the right to do so (and state access has been restored when it was not) and then they claim I am in violation of the terms when I am not In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Dear Customer, we do apologize that you are not completely satisfied with the software However, you are not eligible for a refund as the license key has been activated Kindly reach out to our senior support supervisor for immediate assistance at; [redacted]
I do apologize The supervisor will be contacting you immediately to resolve your issue We do not have any record of a request to the email: [redacted]