Vita Sciences Reviews (3)
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Address: 386 Route 59 Suite 203, Airmont, New York, United States, 10952
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The business has responded Please see below:Dear [redacted] :I was notified that you never received a refund for $for the bottles of Migravent that you received in September of 2013.We're truly sorry for this misunderstandingOur usual policy is to wait for return of our products before we refund the moneyI'm not sure who you spoke to but I can assure you had we been told that you would prefer to have the refund first we would have made an exception in your caseI'm truly sorry that this was not done.I tried to go to our gateway and refund your credit card directlySince this was in I couldn't release the fundsSo we are going to send a refund check of $to : [redacted] ***Again we truly apologize for this and hope everything will be straightened out very soon.Please don't hesitate to contact me if you have any problemsSincerely, Sandy JM [redacted] Customer Service Vita Sciences, LLC [redacted] www.vitasciences.com P: ###-###-#### P: ###-###-#### F: ###-###-####
The business has responded Please see below:
Dear *** ***:
I was notified that
you never received a refund for $for the bottles of Migravent that you received in September of We're truly sorry for this misunderstandingOur usual policy is to wait for return of our products before we refund the moneyI'm not sure who you spoke to but I can assure you had we been told that you would prefer to have the refund first we would have made an exception in your caseI'm truly sorry that this was not doneI tried to go to our gateway and refund your credit card directlySince this was in I couldn't release the fundsSo we are going to send a refund check of $to :
*** ***
*** *** ***
*** ** ***
Again we truly apologize for this and hope everything will be straightened out very soonPlease don't hesitate to contact me if you have any problems
Sincerely, Sandy JM*** Customer Service Vita Sciences, LLC***
www.vitasciences.com
P: ###-###-#### P: ###-###-#### F: ###-###-####
The business has responded. Please see below:Dear [redacted]:I was notified that you never received a refund for $104.85 for the 3 bottles of Migravent that you received in September of 2013.We're truly sorry for this misunderstanding. Our usual policy is to wait for return of our products...
before we refund the money. I'm not sure who you spoke to but I can assure you had we been told that you would prefer to have the refund first we would have made an exception in your case. I'm truly sorry that this was not done.I tried to go to our gateway and refund your credit card directly. Since this was in 2013 I couldn't release the funds. So we are going to send a refund check of $104.85 to :[redacted]
[redacted]Again we truly apologize for this and hope everything will be straightened out very soon.Please don't hesitate to contact me if you have any problems. Sincerely, Sandy J. M[redacted] Customer Service Vita Sciences, LLC [redacted]www.vitasciences.com P: ###-###-#### P: ###-###-#### F: ###-###-####