This contractor is absolutely EXCELLENT! The estimate presented to us was the lowest out of contractors who bid for the job of adding a very large porch to the home and re-shingling the entire roof The job was completed on budget (no overruns in cost), ahead of schedule, and way beyond expectations in quality and appearance We highly recommend this contractor; very attentive, courteous, and communicative during the project We definitely will be using this contractor again!
Revdex.com: At this time, I have not been contacted by Virginia Home Improvements, Incregarding complaint ID [redacted] A certified letter mailed to the business, requesting a refund of deposit for work not performed, was delivered 12/28/and signed for by Mr Philip W***.We have since contracted with another business that has completed the roof work that Virginia Home Improvements, Incshould have donePlease advise the best next step to take in recouping our deposit money, since the Revdex.com is closing this complaint Regards, [redacted] ***
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] I am not satisfied with this resolution, because no work was done, and I will not wait for a down payment from another client that may not happen Regards, [redacted]
We had already performed work for [redacted] ***- [redacted] on both this property and on her home prior to her signing this contractGetting this signed was a problemThe 1st appointment she did not keep, I waited for an hour for her to come home and did not receive a phone callThe 2nd appointment I was also kept waiting, and because I couldn't confirm installation two days hence on Saturday, as she insisted on being there, [redacted] ***- [redacted] refused to sign the contractThe following day I suggested that she find another contractor as I was fed up with being disrespectedThe next day she called me back and pleaded that we do the work and removed the restriction that we do the work on her timetableAnother company had done the roofing on the front of the house and I wondered why she didn't use them againThen came a long delay before she could meet with me again to finally sign the contractThen one of the worst winters we have experienced for a long time kicked inIf it wasn't snowing or raining, it was too cold for shingle installationThe industry standard is that shingles should not be installed when the temperature is below 40F., as this will cause crackingA caution appears on the packagingThere was hardly a day between the signing of the contract and 1-27-when [redacted] ***- [redacted] called to cancel when her roofing could be installedI called the distributor to see if they would deliver the shingles, but as no deliveries were being made anywhere near the property they said it wouldn't be feasibleThe customer has days to legally cancel a contract not several weeksThe bad weather is not an excuse it is a factBecause of this winter people are not signing contracts which affects cash flowAlthough I still intend to reimburse [redacted] ***- [redacted] the deposit, minus costs incurred, I ask her o be patient and wait till we get some funds in Thank you, [redacted]
I spoke with [redacted] from the business and he stated that he is refunding $ [redacted] to the consumerHe will be able to refund the consumer when he gets a new down payment for a job
Virginia Home Improvement receive down payment to install windows and carpet on screened porch at my mom's houseAfter months of fail appointments and poor work-men-ship, we are exhaustedOne of the owner employee torn down another employee work and it have to be done over because he said it was poorly done, he also told the owner that he need to get that employee to finish his job so he can do his jobNow we are waiting
This contractor is absolutely EXCELLENT! The estimate presented to us was the lowest out of contractors who bid for the job of adding a very large porch to the home and re-shingling the entire roof The job was completed on budget (no overruns in cost), ahead of schedule, and way beyond expectations in quality and appearance We highly recommend this contractor; very attentive, courteous, and communicative during the project We definitely will be using this contractor again!
Revdex.com: At this time, I have not been contacted by Virginia Home Improvements, Incregarding complaint ID [redacted] A certified letter mailed to the business, requesting a refund of deposit for work not performed, was delivered 12/28/and signed for by Mr Philip W***.We have since contracted with another business that has completed the roof work that Virginia Home Improvements, Incshould have donePlease advise the best next step to take in recouping our deposit money, since the Revdex.com is closing this complaint Regards, [redacted] ***
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] I am not satisfied with this resolution, because no work was done, and I will not wait for a down payment from another client that may not happen Regards, [redacted]
We had already performed work for [redacted] ***- [redacted] on both this property and on her home prior to her signing this contractGetting this signed was a problemThe 1st appointment she did not keep, I waited for an hour for her to come home and did not receive a phone callThe 2nd appointment I was also kept waiting, and because I couldn't confirm installation two days hence on Saturday, as she insisted on being there, [redacted] ***- [redacted] refused to sign the contractThe following day I suggested that she find another contractor as I was fed up with being disrespectedThe next day she called me back and pleaded that we do the work and removed the restriction that we do the work on her timetableAnother company had done the roofing on the front of the house and I wondered why she didn't use them againThen came a long delay before she could meet with me again to finally sign the contractThen one of the worst winters we have experienced for a long time kicked inIf it wasn't snowing or raining, it was too cold for shingle installationThe industry standard is that shingles should not be installed when the temperature is below 40F., as this will cause crackingA caution appears on the packagingThere was hardly a day between the signing of the contract and 1-27-when [redacted] ***- [redacted] called to cancel when her roofing could be installedI called the distributor to see if they would deliver the shingles, but as no deliveries were being made anywhere near the property they said it wouldn't be feasibleThe customer has days to legally cancel a contract not several weeksThe bad weather is not an excuse it is a factBecause of this winter people are not signing contracts which affects cash flowAlthough I still intend to reimburse [redacted] ***- [redacted] the deposit, minus costs incurred, I ask her o be patient and wait till we get some funds in Thank you, [redacted]
I spoke with [redacted] from the business and he stated that he is refunding $ [redacted] to the consumerHe will be able to refund the consumer when he gets a new down payment for a job
Virginia Home Improvement receive down payment to install windows and carpet on screened porch at my mom's houseAfter months of fail appointments and poor work-men-ship, we are exhaustedOne of the owner employee torn down another employee work and it have to be done over because he said it was poorly done, he also told the owner that he need to get that employee to finish his job so he can do his jobNow we are waiting