Virginia Carolina Storage Buildings Reviews (1)
Virginia Carolina Storage Buildings Rating
Description: STORAGE UNITS-HOUSEHOLD & COMMERCIAL
Address: 5631 Virginia Ave., Bassett, Virginia, United States, 24055
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Review: I ORDER A CARPORT FROM THIS CO. 34 DAYS AGO. AND PAID DOWN ON IT.I STILL HAVE NOT RECIEVED IT YET.Desired Settlement: I WOULD LIKE TO HAVE MY CARPORT DELIVERED.
Business
Response:
I want to assure you in most cases these carports are installed within 6 weeks of ordering. I am and [redacted] are both in sales for Va. Carolina Storage Bldgs. We sell carports for Carolina Carports Inc. We do not at any time set updates for installation of these units, we only sell them. Carolina Carports calls customers & set up dates. We inform all customers at time of ordering that in most cases they are up within 6 wks. But like we all know we have had more rain than usual this yr, So that is why we are behind, & taken longer than usual. These installers have lost many days of work becaus of rain, which is out of our controll. I have been selling for this Company, Carolina Carports Inc now for 14 yrs. They have a very good name. I can actually count on 1 hand, how many complaints I get in 1 yr. I am proud to say I sell for Carolina Carports Inc. I am very sorry this unit has not yet been installed, but I assure you Carolina Carports, will be calling as soon as possible for a delivery date.Again, I am truly sorry it is taking so longSincerely, [redacted]Sales Manager
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Regards,[redacted]