Virgin Tree Service

Initial Business Response /* (1000, 5, 2016/01/27) */
Contact Name and Title: [redacted] owner
Contact Phone: XXXXXXXXXX
Hi I am the owner of Virgin Tree service my name is [redacted] and first I would like to state that my company is family owned and operated .. We strive to provide a service to...

people that is prompt and respestful. But in the case listed above there was no way to resolve when home owner arrived
She was irate and began being very disrespestful. The house owner did not want to talk only for use to leave immediately with out finishing the of cleaning anything up.And in reguards to the police I requested them to be called to help resolve the situation.
Initial Consumer Rebuttal /* (3000, 7, 2016/01/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
All of this could have been avoided had Mr. [redacted] contacted us PRIOR to beginning the removal of a neighbors tree. Of course we were upset. Of course we wanted them off our property. We had no idea what they were doing. We had no idea why they were using their equipment attached to a tree in our yard if they were removing a neighbors tree. There was no communication from this company until AFTER they had been in our yard working for several hours. For all we knew our neighbor may have hired high school students to do this work. NO ONE COMMUNICATED WITH US PRIOR TO ENTERING OUR YARD TO DO HIS WORK! Had they we might have agree and all of this would have been avoided.