Videogameadvantage

Review: I ordered a new HOP141X [redacted]360 dvd drive laser from this company to replace a burned out laser in my [redacted]360. I received a 'new' drive instead. I switched out the supposedly new laser from this new drive and placed it in my old drive but the supposedly new laser is defective and would not work even when tweaked to optimum performance. I replaced this 'new' laser in the new drive and attempted a return only to be told that once the drive was opened that the warranty was void and a return was impossible. Now when I received the drive the instructions that came with it said that I would need to flash the hardware ( a long complicated process) or replace the board on the new dvd drive with the board from my old drive. Either of these methods would require me to open the drive. In other words in order to know whether or not the drive would work I would be forced to open it and therefore void the warranty. Therefore if I were to find I had a lemon, by the time I had made this discovery it would be too late and I would be stuck with the defective item without any recourse. This is I believe a terrible and terribly dishonest business practice that must be rectified.Desired Settlement: I just want to return the item and get my money back so I can spend it on an item that works. I don't want an exchange or anything else. The drive that was sent to me is in exactly the shape it was sent to me with the exception that the drive seals have been broken and act that is necessary in order to use the drive. These seals are simple stickers on the body of the drive that can be easily replaced. I also adjusted the laser in the drive for optimum output since when it was sent to me, the laser had a poor output and wouldn't read anything. After about 2 hours of adjustment it would read a cleaning disk but that was it. I just want a refund on this item and to never have to deal with this company again.