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Vestiaire Collective

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Vestiaire Collective Reviews (7)

HORRIBLE SUPPORT, HORRIBLE PLATFORM!
I placed a few listing with a transparent background. Only for then to made public two days later with a horrible unprofessional black background. They dont offer me the option to change it myself to images with a white background. They told me to send them the images with a white background for them to correct the listing. Over a week later and they have done nothing! They say they take up to 48 hours to resolve the issue even though it is extremely simple. A week later and they have done nothing. I have to remove my listing and post them again from scratch. They take 15% from all your sales and do a horrible job. They constantly send me emails and messages to lower my prices by huge amounts. They want to get money from you and they alter the images you use in your listing making them look horrible, their is no way to change or edit the images on your listing; they told me to send them images with white instead of transparent background and that it would be resolved in less then 48 hours. It has been over a week and they have done nothing and are ignoring all my attempts at contracting them!
SELL YOUR CLOTHS ON ANOTHER WEBSITE.
VESTIAIRE COLLECTIVE IS HORRIBLE

Dear [redacted] ***,Regarding complaint # [redacted] may we have an additional week to review the customer's complaint carefully and respond in full?Sincerely,William

Revdex.com:At this time, my complaint, ID [redacted] regarding Vestiaire Collective has been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]

Revdex.com:At this time, my complaint, ID *** regarding Vestiaire Collective has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Revdex.com:At this time, my complaint, ID [redacted] regarding Vestiaire Collective has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Vestiaire Collective has been resolved.
However, it was resolved by [redacted], because that was my paying choice.They NEVER amswered my emails, phone calls ir facebook mensagens.I will NEVER buy from them again and do not...

recommend them to anyone. They are definitly the worst e-commerce I have ever bought from (and I am a heavy user of e-commerce!) (By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

Dear [redacted],Regarding complaint # [redacted] may we have an additional week to review the customer's complaint carefully and respond in full?Sincerely,William

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Address: 601 W 26th St Rm 1733, New York, New York, United States, 10001-1141

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