Initial Business Response / [redacted] (1000, 5, 2015/06/08) */ This letter was written in regards to a Revdex.com complaint from [redacted] 's Revdex.com CASE#: XXXXXXXX Please accept this message as confirmation that our agency has processed a cancellation request for [redacted] 's [redacted] subscription The aforementioned subscription was sent courtesy of [redacted] as a "thanks" for a previous purchase [redacted] .com offered the complimentary subscription as a "Thank You" to customers that met a minimum purchase requirementNotification of the promotion (picture of magazine, explanation of the complimentary subscription promotion and opportunity to opt out) appeared on the shipping confirmation page during the checkout process The customer was not charged for the [redacted] subscription that was sent courtesy of [redacted] and neither ValueMags nor the magazine publishers have the customer's billing informationThe complimentary subscription would not have auto-renewed Because the magazine publishers pre-print issues in advance, or issues of [redacted] may arrive before the cancellation begins to take complete effect Our agency does not automatically generate subscriptions from marketing/mailing listsThe [redacted] order request we received and processed for [redacted] was offered courtesy of [redacted] We sincerely regret any inconvenience caused by the receipt of the complimentary subscription from our online retail partner, [redacted] Please let me know if we can be of any further assistance Sincerely, [redacted] Publisher Relations Manager [redacted] @valuemags.com
Complaint: [redacted] I am rejecting this response because:Why would anyone spend extra money to prove the rebate was received that eats into the rebate valueHow can you prove that your employees didn't mishandle the rebate application? If this was received correctly according to the elf website I should be receiving the magazine however that never happened either thereby indicating some negligence on behalf of your firm Sincerely, [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/07/28) */ This letter was written in regards to a Revdex.com complaint from Sherry [redacted] 's Revdex.com CASE#: XXXXXXXX Please accept this message as confirmation that our agency has processed a cancellation request for Sherry [redacted] 's Time subscription The aforementioned subscription was sent courtesy of FromYouFlowers.com as a "thanks" for a previous purchaseFromYouFlowers.com offered the complimentary subscription as a "Thank You" to customers that met a minimum purchase requirementNotification of the promotion (picture of magazine, explanation of the complimentary subscription promotion and opportunity to opt out) appeared on the shipping confirmation page during the checkout process The customer was not charged for the Time subscription that was sent courtesy of FromYouFlowers.com, and neither ValueMags nor the magazine publishers have the customer's billing informationThe complimentary subscription would not have auto-renewed Because the magazine publishers pre-print issues in advance, or issues of Time may arrive before the cancellation begins to take complete effect Our agency does not automatically generate subscriptions from marketing/mailing listsThe Time order request we received and processed for Sherry [redacted] was offered courtesy of FromYouFlowers.comWe sincerely regret any inconvenience caused by the receipt of the complimentary subscription from our online retail partner, FromYouFlowers.com Please let me know if we can be of any further assistance Sincerely, Christy [redacted] Publisher Relations Manager [redacted] @valuemags.com Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/07/29) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response / [redacted] (1000, 5, 2015/10/15) */ W Huron St, Ste [redacted] Chicago, IL XXXXX XXX-XXX-XXXX [redacted] Rd [redacted] WI XXXXX Dear Ms [redacted] , Thank you for contacting us to let us know that you are receiving unsolicited magazines that were processed through our agencyWe greatly appreciate the notification, as we are committed to doing everything we can to filter and block fraudulent magazine order requests Please accept this letter as confirmation that the magazine order requests that we received and processed to go to your residence have now been cancelled Here are the magazine order requests that were found and cancelled in our system: Better Homes & Gardens and Cycle World, addressed to: [redacted] Rd [redacted] WI XXXXX Email Provided: [redacted] @gmail.com The [redacted] & [redacted] and [redacted] subscriptions were offered at no costThe offers were accepted on 3/1/and cancelled per e-mail request on 10/09/The free magazine offers were initiated by completion of our partner's complimentary web form We sincerely regret any frustration the receipt of the unwanted promotional subscriptions may have caused The subscriptions have now been cancelled [redacted] Publisher Relations Manager [redacted] @valuemags.com XXX-XXX-XXXX ext ***
Hi there-Unfortunately, I'm currently unable to locate any emails sent associated with the email address the customer provided, and no magazine subscriptions matching the customer's name as provided MrJ***- please forward the email you received to me at [redacted] so I can look further into this for youIf you are not able to do this, please reply to this comment with an attached screen shot of the email you receivedThank you! EmmaCustomer Loyalty Team
Initial Business Response / [redacted] (1000, 5, 2015/06/16) */ This letter was written in regards to a Revdex.com complaint from [redacted] Revdex.com CASE#: XXXXXXXX Please accept this message as confirmation that our agency has processed a cancellation request for [redacted] 's [redacted] subscription The aforementioned subscription was sent courtesy of [redacted] as a "thanks" for a previous purchase [redacted] offered the complimentary subscription as a "Thank You" to customers that met a minimum purchase requirementNotification of the promotion (picture of magazine, explanation of the complimentary subscription promotion and opportunity to opt out) appeared on the shipping confirmation page during the checkout process The customer was not charged for the [redacted] subscription that was sent courtesy of [redacted] , and neither ValueMags nor the magazine publishers have the customer's billing informationThe complimentary subscription would not have auto-renewed Because the magazine publishers pre-print issues in advance, or issues of [redacted] may arrive before the cancellation begins to take complete effect Our agency does not automatically generate subscriptions from marketing/mailing listsThe Time order request we received and processed for [redacted] was offered courtesy of [redacted] We sincerely regret any inconvenience caused by the receipt of the complimentary subscription from our online retail partner, [redacted] Please let me know if we can be of any further assistance Sincerely, [redacted] Publisher Relations Manager [redacted] @valuemags.com Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/06/17) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Entertainment Weekly was included at no cost with your purchase from [redacted] We have cancelled your subscriptionPlease note, you may receive 1-issues in the time it is being cancelled due to pre-labellingThanks, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
InStyle Magazine was included at no additional cost with your purchase from SwimSuitsForAllWe have submitted a cancellationHowever, please note you may receive 1-more issues due to pre-labellingThanks, [redacted]
We have located your email thread and noticed the last name provided in the email was "Reddy." Unfortunately, it is difficult to locate rebates when the information supplied in the email inquiry is different than the original information in the rebate requestBecause the original rebate check was not cashed, we will issue a new one to you todayPlease expect it to arrive in 5-business daysThank you,Christy [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/06/17) */ It looks like you opted in to receiving e-mails on 10/1/at 10:59:AM when you signed up for a free subscription to Family Circle MagazineI will have your e-mail removed from our mailing asap Thanks, [redacted] Publisher Relations and Operations Manager [redacted] Chicago, IL phone XXX-XXX-XXXX Ext: [redacted] fax [redacted] @valuemags.com Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/06/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) I don't accept their response because they are not telling the truthI received an email on June which was after I had unsubscribedI have also received emails since unsubscribing that they dated 12/31/1969; the most recent one of those was received around 6/10/They know exactly what they are doing! They are dishonestAnd, they don't have info about any other email accounts I may haveThey only send their unwanted emails to this one email account Final Business Response / [redacted] (4000, 12, 2015/06/29) */ We are sorry to hear you are still disappointedWe have removed your e-mail from our system Thanks, [redacted]
Initial Business Response / [redacted] (1000, 6, 2015/09/11) */ Linda [redacted] Dear Ms [redacted] , Thank you for contacting us to let us know that you are receiving an unsolicited magazine that was processed through our agencyWe greatly appreciate the notification, as we are committed to doing everything we can to filter and block fraudulent magazine order requests Please accept this letter as confirmation that the magazine order request that we received and processed to go to your residence has now been cancelled Here is the magazine order request that was found and cancelled in our system: Shape, addressed to: Linda [redacted] Email Provided: [redacted] @aol.com The Shape subscription was offered at no costThe offer was accepted on 6/24/and cancelled per Revdex.com request on 9/11/The free magazine offer was initiated by completion of our partner's complimentary web form, which is accessed from the http://bestnetfreebies.com/ We sincerely regret any frustration the receipt of the unwanted promotional subscription may have caused The subscription has now been cancelled Christy [redacted] Publisher Relations Manager [redacted] @valuemags.com [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/09/21) */ This letter was written in regards to a Revdex.com complaint from Meghan ***'s Revdex.com CASE#: XXXXXXXX Please accept this message as confirmation that our agency has processed a cancellation request for Meghan ***'s Time subscription The aforementioned subscription was sent courtesy of FromYouFlowers.com as a "thanks" for a previous purchaseFromYouFlowers.com offered the complimentary subscription as a "Thank You" to customers that met a minimum purchase requirementNotification of the promotion (picture of magazine, explanation of the complimentary subscription promotion and opportunity to opt out) appeared on the shipping confirmation page during the checkout process The customer was not charged for the Time subscription that was sent courtesy of FromYouFlowers.com, and neither ValueMags nor the magazine publishers have the customer's billing informationThe complimentary subscription would not have auto-renewed Because the magazine publishers pre-print issues in advance, or issues of Time may arrive before the cancellation begins to take complete effect Our agency does not automatically generate subscriptions from marketing/mailing listsThe Time order request we received and processed for Meghan [redacted] was offered courtesy of FromYouFlowers.comWe sincerely regret any inconvenience caused by the receipt of the complimentary subscription from our online retail partner, FromYouFlowers.com Please let me know if we can be of any further assistance Sincerely, Christy [redacted] Publisher Relations Manager [redacted] @valuemags.com
Initial Business Response / [redacted] (1000, 5, 2015/06/25) */ This letter was written in regards to a Revdex.com complaint from Priya [redacted] Revdex.com CASE#: [redacted] Please accept this message as confirmation that our agency has processed a cancellation request for Priya [redacted] s Entertainment Weekly subscription The aforementioned subscription was sent courtesy of EyesLipsFace.com as a "thanks" for a previous purchaseEyesLipsFace.com offered the complimentary subscription as a "Thank You" to customers that met a minimum purchase requirementNotification of the promotion (picture of magazine, explanation of the complimentary subscription promotion and opportunity to opt out) appeared on the shipping confirmation page during the checkout process The customer was not charged for the Entertainment Weekly subscription that was sent courtesy of EyesLipsFace.com, and neither ValueMags nor the magazine publishers have the customer's billing informationThe complimentary subscription would not have auto-renewed Because the magazine publishers pre-print issues in advance, or issues of Entertainment Weekly may arrive before the cancellation begins to take complete effect Our agency does not automatically generate subscriptions from marketing/mailing listsThe Entertainment Weekly order request we received and processed for Priya [redacted] was offered courtesy of FromYouFlowers.comWe sincerely regret any inconvenience caused by the receipt of the complimentary subscription from our online retail partner, EyesLipsFace.com Please let me know if we can be of any further assistance Sincerely, Christy [redacted] Publisher Relations Manager [redacted]
Per the terms of the rebate you submitted for review, the minimum purchase price was not metThe order placed must be more than $*(not including taxes or shipping and handling)Rebate requests for $or less are not eligible for the rebate offer.ValueMags can only be responsible for reviewing rebate eligibility and handling the fulfilment of the promotional magazine offered at elfcosmetics Thank you, [redacted] | Publisher Relations and Operations Manager
Initial Business Response / [redacted] (1000, 5, 2015/05/26) */ This letter was written in regards to a Revdex.com complaint from [redacted] 's Revdex.com CASE#: XXXXXXXX Please accept this message as confirmation that our agency has processed a cancellation request for [redacted] 's Glamour subscription The aforementioned subscription was sent courtesy of FromYouFlowers.com as a "thanks" for a previous purchaseFromYouFlowers.com offered the complimentary subscription as a "Thank You" to customers that met a minimum purchase requirementNotification of the promotion (picture of magazine, explanation of the complimentary subscription promotion and opportunity to opt out) appeared on the shipping confirmation page during the checkout process The customer was not charged for the Glamour subscription that was sent courtesy of FromYouFlowers.com, and neither ValueMags nor the magazine publishers have the customer's billing informationThe complimentary subscription would not have auto-renewed Because the magazine publishers pre-print issues in advance, or issues of Glamour may arrive before the cancellation begins to take complete effect Our agency does not automatically generate subscriptions from marketing/mailing listsThe Glamour order request we received and processed for [redacted] was offered courtesy of FromYouFlowers.comWe sincerely regret any inconvenience caused by the receipt of the complimentary subscription from our online retail partner, FromYouFlowers.com Please let me know if we can be of any further assistance Sincerely, [redacted] Publisher Relations Manager [redacted] @valuemags.com
Thank you for contacting us to let us know that you are receiving unsolicited magazines that were processed through our agencyWe greatly appreciate the notification, as we are committed to doing everything we can to filter and block fraudulent magazine order requestsPlease accept this letter as confirmation that the magazine order requests that we received and processed to go to your residence have now been cancelledHere are the magazine order requests that were found and cancelled in our system: Shape, addressed to: Donna [redacted] Email Provided: [redacted] The Shape subscription was offered at no costThe offer was accepted on 2/3/and cancelled per Revdex.com request on 3/31/The free magazine offers were initiated by completion of our partner’s complimentary web formWe sincerely regret any frustration the receipt of the unwanted promotional subscriptions may have causedThe subscriptions have now been cancelledChristy [redacted] Publisher Relations Manager [redacted] ***
Initial Business Response / [redacted] (1000, 5, 2015/07/02) */ This letter was written in regards to a Revdex.com complaint from Tammy [redacted] Revdex.com CASE#: [redacted] Please accept this message as confirmation that our agency has processed a cancellation request for Tammy [redacted] Time subscription The aforementioned subscription was sent courtesy of FromYouFlowers.com as a "thanks" for a previous purchaseFromYouFlowers.com offered the complimentary subscription as a "Thank You" to customers that met a minimum purchase requirementNotification of the promotion (picture of magazine, explanation of the complimentary subscription promotion and opportunity to opt out) appeared on the shipping confirmation page during the checkout process The customer was not charged for the Time subscription that was sent courtesy of FromYouFlowers.com, and neither ValueMags nor the magazine publishers have the customer's billing informationThe complimentary subscription would not have auto-renewed Because the magazine publishers pre-print issues in advance, or issues of Time may arrive before the cancellation begins to take complete effect Our agency does not automatically generate subscriptions from marketing/mailing listsThe Time order request we received and processed for Tammy [redacted] was offered courtesy of FromYouFlowers.comWe sincerely regret any inconvenience caused by the receipt of the complimentary subscription from our online retail partner, FromYouFlowers.com Please let me know if we can be of any further assistance Sincerely, Christy [redacted] Publisher Relations Manager [redacted] @valuemags.com
Initial Business Response / [redacted] (1000, 5, 2015/08/18) */ This letter was written in regards to a Revdex.com complaint from Lisa [redacted] ' Revdex.com CASE#: [redacted] Please accept this message as confirmation that our agency has processed a cancellation request for Lisa [redacted] ' Time and Parents subscriptions The aforementioned subscriptions were sent courtesy of FromYouFlowers.com as a "thanks" for a previous purchaseFromYouFlowers.com offered the complimentary subscriptions as a "Thank You" to customers that met a minimum purchase requirementNotification of the promotion (picture of magazine, explanation of the complimentary subscription promotion and opportunity to opt out) appeared on the shipping confirmation page during the checkout process The customer was not charged for the Time and Parents subscriptions that were sent courtesy of FromYouFlowers.com, and neither ValueMags nor the magazine publishers have the customer's billing informationThe complimentary subscription would not have auto-renewed Because the magazine publishers pre-print issues in advance, or issues of Time and Parents may arrive before the cancellation begins to take complete effect Our agency does not automatically generate subscriptions from marketing/mailing listsThe Time and Parents order requests we received and processed for Lisa [redacted] was offered courtesy of FromYouFlowers.comWe sincerely regret any inconvenience caused by the receipt of the complimentary subscription from our online retail partner, FromYouFlowers.com Please let me know if we can be of any further assistance Sincerely, Christy [redacted] Publisher Relations Manager [email protected] Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/08/20) */ (The consumer indicated he/she ACCEPTED the response from the business.) I did receive an e-mail from them confirming that I will not be charged for the magazines, and how they received my nameI have saved the e-mail for future reference, and am satisfied with the outcome
Initial Business Response / [redacted] (1000, 5, 2015/06/08) */ This letter was written in regards to a Revdex.com complaint from [redacted] 's Revdex.com CASE#: XXXXXXXX Please accept this message as confirmation that our agency has processed a cancellation request for [redacted] 's [redacted] subscription The aforementioned subscription was sent courtesy of [redacted] as a "thanks" for a previous purchase [redacted] .com offered the complimentary subscription as a "Thank You" to customers that met a minimum purchase requirementNotification of the promotion (picture of magazine, explanation of the complimentary subscription promotion and opportunity to opt out) appeared on the shipping confirmation page during the checkout process The customer was not charged for the [redacted] subscription that was sent courtesy of [redacted] and neither ValueMags nor the magazine publishers have the customer's billing informationThe complimentary subscription would not have auto-renewed Because the magazine publishers pre-print issues in advance, or issues of [redacted] may arrive before the cancellation begins to take complete effect Our agency does not automatically generate subscriptions from marketing/mailing listsThe [redacted] order request we received and processed for [redacted] was offered courtesy of [redacted] We sincerely regret any inconvenience caused by the receipt of the complimentary subscription from our online retail partner, [redacted] Please let me know if we can be of any further assistance Sincerely, [redacted] Publisher Relations Manager [redacted] @valuemags.com
Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because:Why would anyone spend extra money to prove the rebate was received that eats into the rebate valueHow can you prove that your employees didn't mishandle the rebate application? If this was received correctly according to the elf website I should be receiving the magazine however that never happened either thereby indicating some negligence on behalf of your firm Sincerely, [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/07/28) */ This letter was written in regards to a Revdex.com complaint from Sherry [redacted] 's Revdex.com CASE#: XXXXXXXX Please accept this message as confirmation that our agency has processed a cancellation request for Sherry [redacted] 's Time subscription The aforementioned subscription was sent courtesy of FromYouFlowers.com as a "thanks" for a previous purchaseFromYouFlowers.com offered the complimentary subscription as a "Thank You" to customers that met a minimum purchase requirementNotification of the promotion (picture of magazine, explanation of the complimentary subscription promotion and opportunity to opt out) appeared on the shipping confirmation page during the checkout process The customer was not charged for the Time subscription that was sent courtesy of FromYouFlowers.com, and neither ValueMags nor the magazine publishers have the customer's billing informationThe complimentary subscription would not have auto-renewed Because the magazine publishers pre-print issues in advance, or issues of Time may arrive before the cancellation begins to take complete effect Our agency does not automatically generate subscriptions from marketing/mailing listsThe Time order request we received and processed for Sherry [redacted] was offered courtesy of FromYouFlowers.comWe sincerely regret any inconvenience caused by the receipt of the complimentary subscription from our online retail partner, FromYouFlowers.com Please let me know if we can be of any further assistance Sincerely, Christy [redacted] Publisher Relations Manager [redacted] @valuemags.com Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/07/29) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response / [redacted] (1000, 5, 2015/10/15) */ W Huron St, Ste [redacted] Chicago, IL XXXXX XXX-XXX-XXXX [redacted] Rd [redacted] WI XXXXX Dear Ms [redacted] , Thank you for contacting us to let us know that you are receiving unsolicited magazines that were processed through our agencyWe greatly appreciate the notification, as we are committed to doing everything we can to filter and block fraudulent magazine order requests Please accept this letter as confirmation that the magazine order requests that we received and processed to go to your residence have now been cancelled Here are the magazine order requests that were found and cancelled in our system: Better Homes & Gardens and Cycle World, addressed to: [redacted] Rd [redacted] WI XXXXX Email Provided: [redacted] @gmail.com The [redacted] & [redacted] and [redacted] subscriptions were offered at no costThe offers were accepted on 3/1/and cancelled per e-mail request on 10/09/The free magazine offers were initiated by completion of our partner's complimentary web form We sincerely regret any frustration the receipt of the unwanted promotional subscriptions may have caused The subscriptions have now been cancelled [redacted] Publisher Relations Manager [redacted] @valuemags.com XXX-XXX-XXXX ext ***
Hi there-Unfortunately, I'm currently unable to locate any emails sent associated with the email address the customer provided, and no magazine subscriptions matching the customer's name as provided MrJ***- please forward the email you received to me at [redacted] so I can look further into this for youIf you are not able to do this, please reply to this comment with an attached screen shot of the email you receivedThank you! EmmaCustomer Loyalty Team
Initial Business Response / [redacted] (1000, 5, 2015/06/16) */ This letter was written in regards to a Revdex.com complaint from [redacted] Revdex.com CASE#: XXXXXXXX Please accept this message as confirmation that our agency has processed a cancellation request for [redacted] 's [redacted] subscription The aforementioned subscription was sent courtesy of [redacted] as a "thanks" for a previous purchase [redacted] offered the complimentary subscription as a "Thank You" to customers that met a minimum purchase requirementNotification of the promotion (picture of magazine, explanation of the complimentary subscription promotion and opportunity to opt out) appeared on the shipping confirmation page during the checkout process The customer was not charged for the [redacted] subscription that was sent courtesy of [redacted] , and neither ValueMags nor the magazine publishers have the customer's billing informationThe complimentary subscription would not have auto-renewed Because the magazine publishers pre-print issues in advance, or issues of [redacted] may arrive before the cancellation begins to take complete effect Our agency does not automatically generate subscriptions from marketing/mailing listsThe Time order request we received and processed for [redacted] was offered courtesy of [redacted] We sincerely regret any inconvenience caused by the receipt of the complimentary subscription from our online retail partner, [redacted] Please let me know if we can be of any further assistance Sincerely, [redacted] Publisher Relations Manager [redacted] @valuemags.com Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/06/17) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Entertainment Weekly was included at no cost with your purchase from [redacted] We have cancelled your subscriptionPlease note, you may receive 1-issues in the time it is being cancelled due to pre-labellingThanks, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
InStyle Magazine was included at no additional cost with your purchase from SwimSuitsForAllWe have submitted a cancellationHowever, please note you may receive 1-more issues due to pre-labellingThanks, [redacted]
We have located your email thread and noticed the last name provided in the email was "Reddy." Unfortunately, it is difficult to locate rebates when the information supplied in the email inquiry is different than the original information in the rebate requestBecause the original rebate check was not cashed, we will issue a new one to you todayPlease expect it to arrive in 5-business daysThank you,Christy [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/06/17) */ It looks like you opted in to receiving e-mails on 10/1/at 10:59:AM when you signed up for a free subscription to Family Circle MagazineI will have your e-mail removed from our mailing asap Thanks, [redacted] Publisher Relations and Operations Manager [redacted] Chicago, IL phone XXX-XXX-XXXX Ext: [redacted] fax [redacted] @valuemags.com Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/06/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) I don't accept their response because they are not telling the truthI received an email on June which was after I had unsubscribedI have also received emails since unsubscribing that they dated 12/31/1969; the most recent one of those was received around 6/10/They know exactly what they are doing! They are dishonestAnd, they don't have info about any other email accounts I may haveThey only send their unwanted emails to this one email account Final Business Response / [redacted] (4000, 12, 2015/06/29) */ We are sorry to hear you are still disappointedWe have removed your e-mail from our system Thanks, [redacted]
Initial Business Response / [redacted] (1000, 6, 2015/09/11) */ Linda [redacted] Dear Ms [redacted] , Thank you for contacting us to let us know that you are receiving an unsolicited magazine that was processed through our agencyWe greatly appreciate the notification, as we are committed to doing everything we can to filter and block fraudulent magazine order requests Please accept this letter as confirmation that the magazine order request that we received and processed to go to your residence has now been cancelled Here is the magazine order request that was found and cancelled in our system: Shape, addressed to: Linda [redacted] Email Provided: [redacted] @aol.com The Shape subscription was offered at no costThe offer was accepted on 6/24/and cancelled per Revdex.com request on 9/11/The free magazine offer was initiated by completion of our partner's complimentary web form, which is accessed from the http://bestnetfreebies.com/ We sincerely regret any frustration the receipt of the unwanted promotional subscription may have caused The subscription has now been cancelled Christy [redacted] Publisher Relations Manager [redacted] @valuemags.com [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/09/21) */ This letter was written in regards to a Revdex.com complaint from Meghan ***'s Revdex.com CASE#: XXXXXXXX Please accept this message as confirmation that our agency has processed a cancellation request for Meghan ***'s Time subscription The aforementioned subscription was sent courtesy of FromYouFlowers.com as a "thanks" for a previous purchaseFromYouFlowers.com offered the complimentary subscription as a "Thank You" to customers that met a minimum purchase requirementNotification of the promotion (picture of magazine, explanation of the complimentary subscription promotion and opportunity to opt out) appeared on the shipping confirmation page during the checkout process The customer was not charged for the Time subscription that was sent courtesy of FromYouFlowers.com, and neither ValueMags nor the magazine publishers have the customer's billing informationThe complimentary subscription would not have auto-renewed Because the magazine publishers pre-print issues in advance, or issues of Time may arrive before the cancellation begins to take complete effect Our agency does not automatically generate subscriptions from marketing/mailing listsThe Time order request we received and processed for Meghan [redacted] was offered courtesy of FromYouFlowers.comWe sincerely regret any inconvenience caused by the receipt of the complimentary subscription from our online retail partner, FromYouFlowers.com Please let me know if we can be of any further assistance Sincerely, Christy [redacted] Publisher Relations Manager [redacted] @valuemags.com
Initial Business Response / [redacted] (1000, 5, 2015/06/25) */ This letter was written in regards to a Revdex.com complaint from Priya [redacted] Revdex.com CASE#: [redacted] Please accept this message as confirmation that our agency has processed a cancellation request for Priya [redacted] s Entertainment Weekly subscription The aforementioned subscription was sent courtesy of EyesLipsFace.com as a "thanks" for a previous purchaseEyesLipsFace.com offered the complimentary subscription as a "Thank You" to customers that met a minimum purchase requirementNotification of the promotion (picture of magazine, explanation of the complimentary subscription promotion and opportunity to opt out) appeared on the shipping confirmation page during the checkout process The customer was not charged for the Entertainment Weekly subscription that was sent courtesy of EyesLipsFace.com, and neither ValueMags nor the magazine publishers have the customer's billing informationThe complimentary subscription would not have auto-renewed Because the magazine publishers pre-print issues in advance, or issues of Entertainment Weekly may arrive before the cancellation begins to take complete effect Our agency does not automatically generate subscriptions from marketing/mailing listsThe Entertainment Weekly order request we received and processed for Priya [redacted] was offered courtesy of FromYouFlowers.comWe sincerely regret any inconvenience caused by the receipt of the complimentary subscription from our online retail partner, EyesLipsFace.com Please let me know if we can be of any further assistance Sincerely, Christy [redacted] Publisher Relations Manager [redacted]
Per the terms of the rebate you submitted for review, the minimum purchase price was not metThe order placed must be more than $*(not including taxes or shipping and handling)Rebate requests for $or less are not eligible for the rebate offer.ValueMags can only be responsible for reviewing rebate eligibility and handling the fulfilment of the promotional magazine offered at elfcosmetics Thank you, [redacted] | Publisher Relations and Operations Manager
Initial Business Response / [redacted] (1000, 5, 2015/05/26) */ This letter was written in regards to a Revdex.com complaint from [redacted] 's Revdex.com CASE#: XXXXXXXX Please accept this message as confirmation that our agency has processed a cancellation request for [redacted] 's Glamour subscription The aforementioned subscription was sent courtesy of FromYouFlowers.com as a "thanks" for a previous purchaseFromYouFlowers.com offered the complimentary subscription as a "Thank You" to customers that met a minimum purchase requirementNotification of the promotion (picture of magazine, explanation of the complimentary subscription promotion and opportunity to opt out) appeared on the shipping confirmation page during the checkout process The customer was not charged for the Glamour subscription that was sent courtesy of FromYouFlowers.com, and neither ValueMags nor the magazine publishers have the customer's billing informationThe complimentary subscription would not have auto-renewed Because the magazine publishers pre-print issues in advance, or issues of Glamour may arrive before the cancellation begins to take complete effect Our agency does not automatically generate subscriptions from marketing/mailing listsThe Glamour order request we received and processed for [redacted] was offered courtesy of FromYouFlowers.comWe sincerely regret any inconvenience caused by the receipt of the complimentary subscription from our online retail partner, FromYouFlowers.com Please let me know if we can be of any further assistance Sincerely, [redacted] Publisher Relations Manager [redacted] @valuemags.com
Thank you for contacting us to let us know that you are receiving unsolicited magazines that were processed through our agencyWe greatly appreciate the notification, as we are committed to doing everything we can to filter and block fraudulent magazine order requestsPlease accept this letter as confirmation that the magazine order requests that we received and processed to go to your residence have now been cancelledHere are the magazine order requests that were found and cancelled in our system: Shape, addressed to: Donna [redacted] Email Provided: [redacted] The Shape subscription was offered at no costThe offer was accepted on 2/3/and cancelled per Revdex.com request on 3/31/The free magazine offers were initiated by completion of our partner’s complimentary web formWe sincerely regret any frustration the receipt of the unwanted promotional subscriptions may have causedThe subscriptions have now been cancelledChristy [redacted] Publisher Relations Manager [redacted] ***
Initial Business Response / [redacted] (1000, 5, 2015/07/02) */ This letter was written in regards to a Revdex.com complaint from Tammy [redacted] Revdex.com CASE#: [redacted] Please accept this message as confirmation that our agency has processed a cancellation request for Tammy [redacted] Time subscription The aforementioned subscription was sent courtesy of FromYouFlowers.com as a "thanks" for a previous purchaseFromYouFlowers.com offered the complimentary subscription as a "Thank You" to customers that met a minimum purchase requirementNotification of the promotion (picture of magazine, explanation of the complimentary subscription promotion and opportunity to opt out) appeared on the shipping confirmation page during the checkout process The customer was not charged for the Time subscription that was sent courtesy of FromYouFlowers.com, and neither ValueMags nor the magazine publishers have the customer's billing informationThe complimentary subscription would not have auto-renewed Because the magazine publishers pre-print issues in advance, or issues of Time may arrive before the cancellation begins to take complete effect Our agency does not automatically generate subscriptions from marketing/mailing listsThe Time order request we received and processed for Tammy [redacted] was offered courtesy of FromYouFlowers.comWe sincerely regret any inconvenience caused by the receipt of the complimentary subscription from our online retail partner, FromYouFlowers.com Please let me know if we can be of any further assistance Sincerely, Christy [redacted] Publisher Relations Manager [redacted] @valuemags.com
Initial Business Response / [redacted] (1000, 5, 2015/08/18) */ This letter was written in regards to a Revdex.com complaint from Lisa [redacted] ' Revdex.com CASE#: [redacted] Please accept this message as confirmation that our agency has processed a cancellation request for Lisa [redacted] ' Time and Parents subscriptions The aforementioned subscriptions were sent courtesy of FromYouFlowers.com as a "thanks" for a previous purchaseFromYouFlowers.com offered the complimentary subscriptions as a "Thank You" to customers that met a minimum purchase requirementNotification of the promotion (picture of magazine, explanation of the complimentary subscription promotion and opportunity to opt out) appeared on the shipping confirmation page during the checkout process The customer was not charged for the Time and Parents subscriptions that were sent courtesy of FromYouFlowers.com, and neither ValueMags nor the magazine publishers have the customer's billing informationThe complimentary subscription would not have auto-renewed Because the magazine publishers pre-print issues in advance, or issues of Time and Parents may arrive before the cancellation begins to take complete effect Our agency does not automatically generate subscriptions from marketing/mailing listsThe Time and Parents order requests we received and processed for Lisa [redacted] was offered courtesy of FromYouFlowers.comWe sincerely regret any inconvenience caused by the receipt of the complimentary subscription from our online retail partner, FromYouFlowers.com Please let me know if we can be of any further assistance Sincerely, Christy [redacted] Publisher Relations Manager [email protected] Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/08/20) */ (The consumer indicated he/she ACCEPTED the response from the business.) I did receive an e-mail from them confirming that I will not be charged for the magazines, and how they received my nameI have saved the e-mail for future reference, and am satisfied with the outcome