Valley Environmental Resources, Inc.

I love my new water softener from VER*** was greatHe explained the system in a way that was easy to understandThe installation crew showed up on time, finished when they said they would and Introduced me to the systemThey made sure all my questions were answered before leavingNow my clothes don't fade in the washMy showers are so much quicker and rinsing is a breezeNo more calcium build up in my teapot or anywhere else and the water tastes so much betterThank you *** and the rest of the VER staff!

we got our water softener installed about a month ago and we love itThe people that installed it were very nice and talked to us and let us know everything we needed to know about the systemi am very picky about my water and the water that comes out the fridge is amazingi have noticed a big difference in both of my kids skinall in all we love it

** *** *** ** *** *** *** *** *** *** ** *** *** *** ** *** *** *** *** *** ** *** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Moving from Colorado Springs, Colorado, where the water is amazing, to Arizona, we needing a place where we trusted to give us the best water possible for our familyFrom drinking, to cleaning, to showering, even to washing our vehicles, Valley Environmental Resources, won us over
My year old has eczema, and in the month that we have had our water purified and softened, we have noticed a dramatic difference in his skinAll of our dryness and itchiness from the Phoenix water, is now almost goneWe are using 3/less in detergents for laundry, our dishes are cleaner and spot free, and all of the water faucets/shower heads/sinks, do not have the hard water calcium build up like before, which makes cleaning a breeze!
From the initial representative who gave us the facts, showed us how contaminated our current water was, to the installation, to the follow-up, we have been nothing but impressedPunctual, friendly, knowledgeable, reliable, and honestWe would highly recommend them to anyone!

I have only had our industrial water softener for about a week and can tell you we already notice a huge differenceOne being I'm not losing a grip of hair when I go to control my mane and secondly my husband isn't going through a tub of lotion after every showerOur children both non hairy and hairy are enjoying the drinking water as wellIt maybe because we live in AZ but I'd like to believe that they notice Mom and Dad did something to better their lives with tasty drinking water and prolong the life of the piping in our home
The employees we dealt with were top knoch as well, always smiling or laughing at our ridiculous questionsThe main guy stayed at our home until midnight answering everything we wanted to knowand the night before was a crazy fiesta so you can only imagine what we must have sounded like trying to put together a question

Bob came and gave us a 'wow' presentation that was hard to turn down My wife and I had already been talking about our hard water and ways of treating it so this was timely We were already using a distiller and were picky about the taste of the water The RO system tastes great and the softened water feels great! The installation was quick, clean, and thorough

All I can say; this is the last water-softener/RO system I'll ever need! Growing up in a plumber's family, I became spoiled early on I've had the experience of going through a few water-softening units This is the best one and only one for me! A match made in heaven for me and my domicile! Beautiful, shiny, clean hair, soft skin, clean laundry, sparkling dishes and glassware, delicious drinking watyucky chlorine: all with using less product and/or the products that come with the system/sOh and did I mention for those of us who are obessed with a clean vehicWATER SPOTS! The staff was wonderful from the time they showed up at my door to the installation's completion Just one phone call and they rushed right over! I can't tell others just how pleased I am with the RO and water softener I'm always bragging how great the water is! Thanks Valley Environmental Resources, Incfor the life and health of my home and me!

Our experience has been wonderful, one of the best decision we have ever made Since purchasing our health is improving, our teenage son's acne (sever) began clearing up instantly, I have sever RA (rheumatoid arthritis) so cleaning is a very big chore but the water system has made cleaning so much easier We noticed after a few days of the system being installed our hot water heater worked better & the water was hotter than beforeOur skin has been softer and I don't have to use lotion to soften & hydrate, now it is a choice I've even gotten away from using hair conditioner The service this company provides is well above any other companiesThe marketing representative, and technicians are very professional, friendly & helpfulThe owner of the company welcomes you alsoVery few if any other companies owners actually take the time to introduce themselvesWe would and have and will continue to recommend this company and water system to everyone we know and meet

We love it! We have had the system for a monthWe love that it doesn't build calcium around the sink or shower, the water tastes great and our skin and hair is much softer!

All of my life, if I wanted good (tasteless) water, I had to go to a store and buy some name brand bottleWhen I was younger I didn't mind so muchBut as I got older, and acquired a family and homeHaving fresh drinking water became a choreEvery trip the grocery store now included six gallon bottles that had to be carried around the store and then back into the houseOn top of that, we lost valuable storage space in our already too small house
All of that changed and more when we purchased our new water systemNow when the kids are thirsty, we bring a cup to the faucet and fill it upNo more dragging a water bottle to the counter to fill a cup and then returning it to its place
My wife and I agree that the water taste even better than all the store bought water we have ever triedThe drinking system even hooks up to our ice makerWe never knew we could have ice cubes you could see through!
On top of all that, I have become a cleaner personI used to wait until the weekend or when I had a block of time to break out all the cleaning supplies to do a correct jobNow I take a wet rag and wipe everything down with no worry of water spotsIt might just be me, but I think the soft water works better than most of the cleaners I used to use anywayOh, and life without toilet rings is great!
My family couldn't be happier with our purchaseIf someone were to take it away, we would buy another one as soon as possibleWater is no longer something with think about, and it's been a joy!
Also, I would like to thank our sales person, ***He was very helpfully, funny, and gave us lots of cleaning tips with our new water

I have had a unit installed for several months now and I wanted to give an honest opinion as to what my impressions have been on it
First of all the personnel that I and my family has been in contact with has been very pleasantFrom the initial water quality test team, sales representative *** the two installers and the final check and follow up was greatI was surprised that they were all so professional but easy going
The unit was installed and flushedImmediately there was a difference when I woke up and used the tap water to brush my teeth and wash my facethere was no smelly odorAs advertised I was a little skeptical but with very young children in the home I have to think in their best interestI had to change a shower head because it was clogged from the built up calciumTo actually see how well this unit works to clean up my water I had to see what was inside my water heaterI drained it in my driveway so I could see what was in it and boy was I surprisedI had chunks of calcium in the cracks of my drivewayThey said it would happen so but the sheer amount that came out boggled me a littleWe no longer use as much lotion and my son does not have his usual skin rashes we were used toOur regular purchases of drinking water has all gone away except when we are away from home
If I had known what I do now I would have installed these units when we bought our homeOther than the above mentioned benefits the best is actually our clean laundry no longer smells eitherThank you ** for showing us what we have been missing

I am very pleased with this co I use less detergent, less dish soap and the water is very soft on my skinMy bill for soaps and detergents will go down

I never thought I would enjoy drinking water from the tapMy family and I would always buy gallons of drinking water from the store, but not any moreMy wife likes the cleaning potential from our water nowThe best part is that it should last our lifetime

Bought the Aqua water conditioning system years agoThe past year every month the problem worsensWater and toilets running black water each time it goes through the cycling periodThis month was worse and lasted several days to clearWe've talk to tech and he says this is "normal" and "run cold water it will go away""It's the charcoal breaking down" we were not able to brush teeth or cook or shower (shower ran gray), that entire dayHad to get water from neighbor to cookThis is " normal"?? Good selling point for our house when we go to sell, " oh by the way, Water runs black once a month but it's normal"! Now we are told we would have to pay to have the tank replaced and by the way " it could happen again" we were toldWe were not told this when we purchased it and paid cash for it and we feel this is dishonest sales and we should not have to pay to have it replacedWe feel it is a faulty unitWe are seniors on a fixed income and cannot be paying out every

I live in Tucson where the water is notoriously hard. When VER called and asked if I would be interested in a water treatment system, I was very keen on hearing more. ** (the representative) came out and gave us a demonstration of their reverse osmosis system, and I was thoroughly impressed with the difference that it made. I opted to get the whole water treatment package for the house and kitchen.

The difference that the treatment system made was immediately apparent. The drinking water tasted great. Much better than the filtered water from my fridge. I also used it in my cooking and such, and its quite a noticeable difference. There's a reason why Starbucks doesn't simply use "filtered" water for their drinks. I joke with my friends that it has made me a bit of a water snob, but the difference in quality is so stark.

With regards to the soft water system for the whole house, everyone in the family notices the change. Washing laundry takes considerably less detergent. Cleaning surfaces doesn't leave that salt residue that can be a bit annoying. Showering actually leaves my skin feeling much better, and I've noticed that my family uses a whole lot less skin lotion.

All in all, I'm very happy that I decided to get the water treatment system from VER. ** was very professional and did an excellent job showcasing the system. The installation crew that set up my system [redacted] and [redacted], I believe) were friendly and got the system working very quickly. If you're considering a water treatment system, I highly doubt that you'd regret making the dive and purchasing one.

The water system is excellent. We use less of all products, laundry soap, dish soap, cleaners, shampoo etc. The water leave our skin feeling soft. We don't have soap build up and not rust that we had with hard water. The customer service is EXCELLENT!!

We love our water treatment system and working with Valley Environmental Resources Inc. They installed the water treatment system in less than four hours. The workers were very professional and left the place all clean when they were done. Since we have had the water system placed in the house, we stopped purchasing water bottles from the store. The water tastes lovely, even when it is not cold. We use the water for all our cooking needs and even the pasta tastes better. Cleaning the house has become so much easier since we placed this water treatment system in. The Arizona hard water made cleaning the home a daunting task, what with the minerals deposited around all the faucets and toilets, as well as with the washing machines. The hard water would settle inside the pipes feeding the washing machine, make them brittle. Burst pipes meant having a broken washer, which no longer is happening since we have installed this water treatment system. I reccomend this company highly.

[redacted] [redacted]We have reviewed this unfortunate misunderstanding and let's first clarify a few details. First, you paid $150 for the disconnect on 10/6/15, not $200.  Secondly, I believe you are confusing the drawing (which we don't have) with our referral program.  If you'd like to...

know where you stand in earning your gift please call the office and we will give you let you know where you stand.  We realize  it has been over 1 1/2 years since you purchased the system and it's hard to remember all the information.  In terms of your request and concern on this matter, we will absolutely perform any work documented on your work order, installation completion certificate, PR checklist, or any other document that you signed during our transaction. I would be happy to send you a copy of all documents but there was nothing documented anywhere on any place on any form.  I might add there is multiple checkpoints to write this down and we visited your home on 3 separate times and filled out 4 separate documents to ensure these things are caught.  We simply do not do free service work.  It is clearly stated on your work order that the normal installation charge is $750 and you had 3 days after you signed this to review the document.  It also clearly states that any work needs to be in writing.  That being said, we understand that moving can be expensive and stressful.  You mentioned to us on 9.16.15 that you were possibly moving into a rental home and we offered to store the unit for free if you remember.  If you would like to it re-installed please simply call us and we will give you 20% off our already discounted rates and we will even accept splitting the cost up into 3 payments to ease the financial stress of this.  We believe this to be a very fair and reasonable resolution and hope to hear from you, Thomas O'[redacted]

All of my life, if I wanted good (tasteless) water, I had to go to a store and buy some name brand bottle. When I was younger I didn't mind so much. But as I got older, and acquired a family and home. Having fresh drinking water became a chore. Every trip the grocery store now included six 1 gallon bottles that had to be carried around the store and then back into the house. On top of that, we lost valuable storage space in our already too small house.
All of that changed and more when we purchased our new water system. Now when the kids are thirsty, we bring a cup to the faucet and fill it up. No more dragging a water bottle to the counter to fill a cup and then returning it to its place.
My wife and I agree that the water taste even better than all the store bought water we have ever tried. The drinking system even hooks up to our ice maker. We never knew we could have ice cubes you could see through!
On top of all that, I have become a cleaner person. I used to wait until the weekend or when I had a block of time to break out all the cleaning supplies to do a correct job. Now I take a wet rag and wipe everything down with no worry of water spots. It might just be me, but I think the soft water works better than most of the cleaners I used to use anyway. Oh, and life without toilet rings is great!
My family couldn't be happier with our purchase. If someone were to take it away, we would buy another one as soon as possible. Water is no longer something with think about, and it's been a joy!
Also, I would like to thank our sales person, [redacted]. He was very helpfully, funny, and gave us lots of cleaning tips with our new water.

Great customer service !!!! Can tell a difference in our skin, clothes & dishes. [redacted] was our salesman, very nice. Easy install the next day.