Valley Counter Tops Reviews (6)
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Valley Counter Tops Rating
Address: 3075 Southgate Lane, Chico, California, United States, 95928
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Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
We filed a complaint, #12059990, and we were under the impression that Valley Counter Tops would call us for completion of the repairsWe have never heard from Valley Counter TopsWe started our complaint with Revdex.com on March 26, and we have not received a phone call from Valley Counter Tops at any time in I do not know how to proceed.We paid for a properly installed counter top and we would like to get a properly installed counter topWe had counter tops installed, and only one is sealed properly
Business states that they will contact the consumer directly to try to set up an appointment so the issues may be reviewed and addressed accordingly
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
We filed a complaint, #12059990, and we were under the impression that Valley Counter Tops would call us for completion of the repairs. We have never heard from Valley Counter Tops. We started our complaint with Revdex.com on March 26, 2017 and we have not received a phone call from Valley Counter Tops at any time in 2017. I do not know how to proceed.We paid for a properly installed counter top and we would like to get a properly installed counter top. We had 3 counter tops installed, and only one is sealed properly.
After several attempts with Revdex.com, [redacted] at Valley Counter called on June 23, 2017 to say he would reinstall a new counter top for the sink area and repair/replace the other counter top containing loose laminate. He said he wants to make the job right and make us a satisfied customer. He made an appointment for July 7, 2017 at 11:00 to measure for the new counter top/tops. He didn't really specifiy what he is doing to repair the second counter top. [redacted] said he has not been in contact with us further because he was trying to get the glue company to admit they gave him faulty glue and he has been moving his shop from Chico to Paradise. We made the appointment for July 7, because he said that would give him time to completely move his entire shop.[redacted]