Valley Air Conditioning & Repair

I had asked to have a raccoon removed from under my deck After taking raccoons and opossums away and charging me for the removal of the opossums I cancelled their service Opossums were NEVER mentioned when I asked for removal of the raccoon but I was charged anyway! Poor business practice!

My Critter Control of Dayton, Wildlife Technician, Jeff Twas excellentHe explained the process in detail and showed us all the signs of where the critter had been and all entry points the critter was usingThen he successfully caught and removed one critter and set traps for subsequent removalsHe was awesome

I was told a Critter guy is coming the day after I called but apparently my information was not saved in their systemThe staff said the Critter guy is coming the next day (again), and he didVery professional, punctual, thorough inspectionHe treated & removed wasp nest and installed wire mesh to bath for ventVery impressed with their service

I want to thank CC for another good experienceFrom Pam in the office to Tom, Tim, and especially CameronWe captured raccoons in two weeks

We worked with Critter Control to successfully resolve a problem that was (literally) keeping us up at night: raccoons getting into our home’s attic crawl spaceSteve, the tech we worked with, was awesomeHe was very knowledgeable, skilled and also very committed to helping usHe patiently answered all our questions, did a thorough job and checked in regularly until our problem was taken care ofWe’re relieved to be raccoon-free and happy with the work Critter Control did

We have used Critter Control on and off (first raccoon problems and now moles) for five years and have always been very satisfied This spring Tim has caught two moles (so far) and was good at checking the traps and leaving notes to communicate with us Very pleased with their service

We had a skunk making a den in our garageChuck came in and swiftly got rid of the skunk without disturbing it and making it sprayHe was very professional and super helpful! We would recommend him and Critter Control to anyone having issues with animal disturbances!

Steve Mdid a great job He was thorough and professional, and I appreciated his insight Would definitely use them again

Spencer was very forthcoming when I inquired about what he would be doing and why he was locating traps in certain locations As opposed to other professionals who would have thought I was questioning their abilities He pointed out certain indications that skunks could have been around (digging for grubs in lawn)I am satisfied they did all they could to trap the skunk, the villainous critter that caused my concern

Excellent job took care of my problem within daysSpecial job by Steve the tech

Chuck arrived was on time, extremely knowledgeable and friendlyExplained in detail what he was going to do and did what was promisedGreat job,

Pam was very helpful, in giving me information about the process of catching and removing a wild animal residing on my property

To Whom It May Concern: I am writing this complaint after asking for the "Operations Manager" to contact me regarding concernsI have yet to receive any type of contact from the company after discussing my displeasure and requesting a call back on 4/21/ I contacted this company after reading positive reviews onlineMy husband and I were hearing scratching noises in our atticWe knew we had some type of "critter" up there, but were not sure what it was and didn't know the best approach to catching itI called the Columbus office of Critter Control on 4/7/to inquire about pricing and what the typical course of treatment wasI spoke with "Mary D***"She was rude throughout most of our interaction, but out of all the companies I contacted this was the only company who included a visual attic inspection in their initial rateFurthermore, they also did not charge you a daily fee to check the traps, but only charged you if something was caughtEven thou

Tim Bjust left my home from this company - he was terrific His customer service skills were great - AND he got done exactly what I needed, no more no less

I am satisfied with the job that was completed earlier this afternoonChuck has been a pleasure to work with over the past two weeksHe was always willing to listen and answered my questionsHe was curteous and professionalToday Tom M [redacted] and John and Chuck worked at the job and completed it in a timely manner

Critter control did an excellent job removing a family of squirrels from my attic and patching the hole they chewed in the soffitThey are very competent and knowledgeable

very professional and did just what was promised

We were very pleased with Critter Control Steve M did a thorough job of inspecting our home for critters in our attic He also gave us many options for preventing another incident in the future I would definitely use this company again

very pleased Andrew was knowledgeable, courteous and on-time we will definitely use Critter Control again

Very professional, heipful and personableHighly recommend