Vacation RV's & Auto Sales

Review: I am on oxygen and when I purchased this motorhome in Nov. I made sure to ask if anything was wrong with it because of my health. I was told everything worked great. There was nothing wrong with the unit. First thing the check engine lite came on, The heater control is stuck. The drivers door will not open. The AQ/C Went out. I Didn't make it 130 miles from home and the water pump went out machanic said it had been leaking for sometime. Then the door fell apart when we closed it. The back bedroom wall is rotted out. Air shocks leak and drives all over the place. It was delivered to my house by the seller and left in my drive way only to have the roof leak. I had it resealed. Because of my COPD I didn't find out how bad this was until now. I called and asked about it and they just told me to have a good day. Is there anything you can do to help get this matter fixed or get my money back. Thank you. [redacted]

Product_Or_Service: Mallard Motorhome

Desired Settlement: DesiredSettlementID: Refund

I would like my money back and the cost of the repairs made. $4000.00 for the motorhome, $450.00 to fix roof, $395.00 to fix water pump, A/C $175.00

Business

Response:

Business' Initial Response

BOUGHT A 1990 SPRINTER MALLARD MOTORHOME FROM VACATION RV'S & AUTO SALES ON 11/16/12

BE FOR HE BOUGHT IT WE SHOWED HIM HOW EVERYTHING WORKS IN IT AFTER HE SEEN THAT WE WENT IN THE OFFICE AND DONE PAPERWORK ON IT HE SIGNED AS-IS FORUM

SO HE IS SAYING THAT THE MOTORHOME DO NOT WORKS NO MORE AFTER 8 MONTHS LATER

I THINK IM NOT RESPONSIBLE

Consumer's Final Response

(The consumer indicated he/she DID NOT accept the response from the business.)

I called the party Several times within 2 weeks after getting the motorhome about my concerns about things not working, just after I found out the roof leaked after they said it didn't. They just said it was fine. I told them about the roof leaking and the heater control not working, The Drivers door not opening, Plus the check engine lite coming on. The AC not working. They also said it was 26 ft long. I find out it was 29 ft long. They told me at the time of calling everything worked and to just have a nice day. Like I said before because of my COPD I could not take the motorhome away from home on a trip because of the rains and wealther to see what was what on the motorhome. In June the frist Trip is when I found out about the waterpump, leaking for some time. The doors and the Batterys being bad and falling apart. I've already fixed the Battery's, Waterpump, A/C and the check engine lite problem. Check engine lite was oxygen sensar taped up together to try and make it work. Mechanic told me someone was trying to hide it by tapeing it together. The doors are another thing. Plus they said the windshield would cost less than $200 to fix. Not the $1500.00 + that I was told it would cost. When I called and asked what they could or would do to help fix the problems they just said have a nice day. I did not know what to do so I asked around and this is the first step. Then court is the next step if I have to. I fill stupid for letting them rush me the day I went to check out the motorhome. But it was a bad day and I had to drive there for the 2nd time because they were not there the first time after saying to meet them.