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Va'room Auto

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Va'room Auto Reviews (1)

Review: My husband took our car to this garage. He told them when he went to work it wouldn't start. They first said he wasn't sure but he'd get to it when they could. Two weeks later we called and they hadn't done anything but they told us they looked at it and didn't know what was wrong. However, the car wouldn't start and was in the same position it was in when the tow truck brought it so the owner said, "We'll bring it in today and call you." After not hearing anything for four weeks we called again. Then the owner said they ran a diagnostic on our car and it's the computer inside the vehicle. They said bring them the part and they'll put it in then they'd tow our car for free to the Nissan dealership to program the part for the car and their friend can do that for free as well. We bright the part down and for another week they did nothing. At 5 weeks they said bring money to them and were good to go. They quoted is $175 and said if we brought cash they wouldn't tax us. So, we brought down cash and the guy not only told him it was more and we didn't bring enough but they were adding tax on anyway. So we paid $191.86 in total then gave us the old part back. In the car my husband realized they gave us back the part they were supposed to put in the car. They did absolutely nothing with it and weren't going to tell us. They put back tires on the car and replaced 3 spark plugs. After having the car sitting at this garage for 5 weeks, my husband needed it for his job the next day. He went back in and they said they were told not to put in the computer part that the dealer wanted to do it, the one they were supposed to tow it to and program it for us. They didn't. Then they weren't even going to tow it up for us so we had to hire anther tow truck, pay another $60 to tow it to Nissan. When we got to Nissan they said that the computer wasn't the problem and we had to pay them another $80 to run a diagnostic on it because the auto place either just didn't do it or didn't know what they were doing.Desired Settlement: I want my money back. The $60 for the tow truck the $80 for the second diagnostic they pretended to do and the money for a two day car rental I had to pay so my husband could drive out of town for work. They had our car for 5 weeks and totally have ruined our lives. I have no money now after this and they did nothing.

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Description: AUTO REPAIR & SERVICE

Address: 746 Fulmer Rd, Johnstown, Pennsylvania, United States, 15904

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