UroPartners, LLC d/b/a Northwest Suburban Urologists Reviews (2)
UroPartners, LLC d/b/a Northwest Suburban Urologists Rating
Address: 900 Rand Rd Ste 120, Des Plaines, Illinois, United States, 60016-2359
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Initial Business Response / [redacted] (1000, 5, 2015/09/15) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @uropartners.com This patient was on a payment planHe is the one that made the mistake and paid us three times for one month - not usNow because his bank will not correct it he thinks we should pay him back when he owes us the moneySeems unfair to us doesn't it? Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/09/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) I just want to say in respond is that yes I am on a payment ,but it was not my mistake,I was inform it was a problem with there system & my bank call them as well when I tried to stop payment on two of the transaction, and I would like to say that I have recieve the overpayment check and a apologie, cause for some reason it was not the right location my service was at n california chicago,il.60625.so please give Final Business Response / [redacted] (4000, 9, 2015/09/21) */ Contact Name and Title: Barb [redacted] Practice Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @uropartners.com First of all this was not our office - it is not Northwest Suburban Urologists that saw the patientWe are all under UroPartners, LLC but this is not our patient
Initial Business Response /* (1000, 5, 2015/09/15) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@uropartners.com
This patient was on a payment plan. He is the one that made the mistake and paid us three times for one month - not us. Now because...
his bank will not correct it he thinks we should pay him back when he owes us the money. Seems unfair to us doesn't it?
Initial Consumer Rebuttal /* (3000, 7, 2015/09/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I just want to say in respond is that yes I am on a payment ,but it was not my mistake,I was inform it was a problem with there system & my bank call them as well when I tried to stop payment on two of the transaction, and I would like to say that I have recieve the overpayment check and a apologie, cause for some reason it was not the right location my service was at 5215 n california chicago,il.60625.so please give.
Final Business Response /* (4000, 9, 2015/09/21) */
Contact Name and Title: Barb [redacted] Practice
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@uropartners.com
First of all this was not our office - it is not Northwest Suburban Urologists that saw the patient. We are all under UroPartners, LLC but this is not our patient.