Unicare Life & Health

text-decoration: none;">This is in response to your correspondence dated April 6, 2016, regarding the above referenced memberGertha BK*** is enrolled in the MedicareRx Rewards Standard Plan, a Medicare Part D Stand Alone Product regulated by the Centers for Medicare and Medicaid (CMS) ServicesThe Code of Federal Regulations (CFR): CFR & CFR cites preemption of state law with respect to the contractual obligations of this contract, including the handling of member complaints and appealsWe will review the issues and concerns presented by MsKelly and respond directly to her within the CMS regulatory timeline for member complaints and appealsIf you have any further questions or require a copy of our response to the member, please do not hesitate to contact me at ###-###-####Thank you for your concernA*** ***
Special Inquiry Representative Senior Medicare Complaints, Appeals & Grievances

Unfortunately, complaint #10342611 did not come with an ID# that...

we can investigate and respond.  However, upon reserach we discovered that the issue was resolved on 12/8/14.
 
In the future it would help if a member ID is included.
Thanks!
 
[redacted]

Review: I am in the process of moving to Colorado to be closer to my daughter and her family following the passing of my husband. In that process I found that Unicare supplement insurance has decided to not off drug coverage and has high premiums in the state of Colorado. I have been trying since the November time frame to cancel and all I need from them at this point is a fax saying I have chosen to cancel with their company. I must have by the 17th of December or be without insurance.Desired Settlement: All I need from them at this point is a fax saying I have chosen to cancel with their company. I must have by the 17th of December or be without insurance.

Business

Response:

Unfortunately, complaint #10342611 did not come with an ID# that we can investigate and respond. However, upon reserach we discovered that the issue was resolved on 12/8/14.

In the future it would help if a member ID is included.

Thanks!