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U S Arbor Tree Service

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U S Arbor Tree Service Reviews (3)

We used US Arbor for three years now and have only positive experiencesWe first found the company trimming trees in Alta Mesa and one of the co-owners gave an estimate when they finished their other jobInline with others and both professional and personable, they completed the work, trimming two trees in front (one bottle, one olive), the next year trimmed again and included another on the side - and in trimming out some dead branches out front and shaping another olive in backThey are responsive, do a good job and clean up well after they complete the jobInvoice is presented after the work is complete and we will continue to use them

Review: [redacted] came out to my house and provided me a quote for tree trimming. The quote total is $285.00 and this is the price [redacted] and I agreed to both in writing and verbally when he provided me the quote. Upon our agreement, I contacted the US Arbor office and my appointment was scheduled for Thursday, July 25 by [redacted].

After the service was provided on Thursday, July 25, I contacted US Arbor to provide my credit card number for payment. On July 27, a charge of $385.00 appeared on my credit card, upon which I immediately called US Arbor and left a voice mail message requesting a phone call. After not receiving a phone call throughout the day, I filed a dispute with my credit card company for the $100.00 over charge the next day.

To date, I have yet to receive a phone call from anyone at US Arbor. It appears to me the company is using "Bait and Switch" tactics to win business, I hope this is just a simply mistake on US Arbor point but I seem to get no response from them.Desired Settlement: US Arbor to post a credit of $100.00 to my credit card

U S Arbor Tree Service did a fantastic job of taking down our tree and cleaning up afterward. Their pricing was very reasonable. They had good attitudes. They also kept their word on when they could do it (which was sooner than we dared hope for).

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Description: Tree Service

Address: Valleywide, Gilbert, Arizona, United States, 85296

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