Travel Shoppe

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint To the Revdex.com this company is extremely unprofessional, and has continuously posed a sarcastic and threatening toneI will follow through with all of my claims including the two I have openThis type of business practice should not be tolerated! I have read numerous reviews regarding this company since my experience and have noticed that this is a pattern for this companyThis company is unprofessional, unethical, and needs to be shut down for their shady business practicesWorking in criminal justice, I have noticed that this company displayes many criminal type characteristics and behaviorsThis company should not be allowed to continue to operateI will continue with my claim! Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11828721, and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.The attached letter was mailed to Don Belman Homes on October 30th We contacted Gary numerous times to try and get the repairs made and he never returned the calls The subcontractor has contacted us and will be calling again after Thanksgiving to schedule a time to make the repairs He never heard from Belman Homes prior to the call he received from Gary after the complaint was filed with the Revdex.com We made continuous efforts to try reach Belman Homes and they did not respond prior to the complaint being filed with Revdex.com We do have hope the repairs will be made as the subcontractor seems much more reliable than Belman Homes has been We will let the Revdex.com know when the repairs have been made [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, Susan S [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint I will be sending my claim form again today, as it was stated that it was already received on 7/8/by Heidi ***We were not informed that we were given a minute discountWe were expected to pay in full half way through the truck being unloaded, which we were told was policy and was stated in the documents that we signed at the beginning of the jobSince this was in writing and was signed that morning, we paid in fullWe were not told anything about a discount being addedThis minute discount does not cover the cost of our numerous damaged itemsThe mailbox was not ours, so that is irrelevant to this situationThat is between you and that individual homeownerIt is not included in our claim Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards, I was not yelling at him I only started yelling when he kept interrupting me and cutting me off then I got angry he was not trying to help me I have witnesses I'm waiting for the letters and I will send you them as soon as my witnesses respond to me

Once you have fulfilled you balance we will take care of your claimWe can not settle a claim with a balance pending!

I will not be able to offer any discounts based on the fact that you have started to affect my business in a negative wayI actually started with the offer to help resolve the issue at handOnce you began your negative campaign my offer is off the tableI will not be issuing any further discountsThe reason your move took that long was because on the long carry and elevator issuesI had agreed to give you a refund to keep you happy since that is originally what you asked forI will not be issuing any discountsThank you and have a great day!

week after we moved [redacted] he called about the damages, we told him at that time that the we where responsible for the loading not the driving and unloading of his property, we use everything that he provided to pack his moving van, we also used our plastic wrap to protect as much as we couldWe still had to follow company policy and went ahead and sent him a claim form.He sent the claim form back last August 17th,We replied the 18th with an acknowledgment letter and a formal denialThere is not much more we can do for him.If you need further proof or documentation please let me know!

I will respond as soon as see your claim formThank you for your help!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint This is exactly what I mean by unprofessionalIt clearly states on the receipt which I still have my copy ofOnce I make my last payment of $not $I wonder what happens next? All this hassle and two of my tables were brokenWhat a way to do business! Regards,

We have talked and mailed [redacted] several times in regards to his claimHis claim was denied since the first called he maidWe also sent him a formal denial letter with all his optionsWe explained to him why his claim was deniedWe have followed company policy in the claims processWe have exhausted all formal proceedings in explaining to him why we are not responsible for the thousands of damages he claimsIf there is anything else we can do to explain to him please let us know

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint From: [redacted] [redacted] @gmail.com [mailto: [redacted] [redacted] @gmail.com] Sent: Monday, December 07, 8:AM To: drteam Subject: Re: You have a New Message from Revdex.com Regarding Complaint # [redacted] The nationwide corporation keep playing gamesBefore they start doing something they want me to sing a contract for hoursThank u Revdex.com Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
This response is a total lie!!!! I work in criminal justice and we would never make threats to anyone, and we never threatened to cancel the card a lawsuit will be filed immediately!!!
Regards,

We offered a discount for Mrs***, just to make her happy and not have her give us a bad rating or bad reviewWe actually offered a discount for the amount that she went over this time on her moveThe previous move was for $and this move was for $even after this move was more
complicated with the elevator and a long walkAfter we made the discount offer to her she was still not pleased even after we gave her exactly was she was asking forShe still told us even after giving her what she wanted she was going to file a complainShe made accusations about not listening to her even though all our conversations were by email. I can not give a customer what she wants and still have them write negative reviews even after we give in to their demands

Since the beginning of the move we tried as much as we could to please you, we offered a discount for the delayed arrival, we only charge half of the moving costWe tried to please you as much as we could

Revdex.com:
This letter is to inform you that Nationwide Movers Corporation - Houston has carried out to my satisfaction the resolution it proposed for my complaint, filed on 8/22/12:07:AM and assigned ID ***
Regards,
They haven't satisfied my complaint, *** *** *** ** * *** *** *** *** *** ***

I did exactly what you asked for and then someI only said that if you agree to the reimbursement and you published negative things after the fact that I gave you what you wanted and addressed your complains then would would sue for publishing statementsI actually did all this before you started your negative campaign onlineI offered you a discount for the amount that your move went over even thou the time that it took them was appropriate considering the long walk and elevator carry that they had to deal with. A good business owner will try to satisfy their customers as much as possibleWhen all reasonable tries fail I will have to settle with trying, I can not and will not offer you what you want and also have you give us and negative reviews

Revdex.com:
He only offered me the discount in an exchange for me not writing a bad review of his company I would like to be refunded the hour and a half of time due to the crew not listening to important instructions and for being on their phones excessively He is not telling the truth when he states all correspondence was via email There are emails that give proof to his abusive phone conversation calling me cheap and a liar I simply want my time refunded Im not seeking a full refundI just want to be compensated for the time they misused.
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,

We sent a claim form to:*** *** *** *** *** *** on Monday the 30thWe have not received anything back yetI can send her another claim form if she like or she can email us and request one at [email protected] will try to close her claim as soon as we receive it!

We will answer and show proof of the report made of verbal threats by your family member, also proof of the contract that you signed and the amount that is still you paid and the total amount for the moveWe will answer to whom ever you complain and show our side of the story

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
this matter has been forwarded to a higher authority!!!
Regards,