Title

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below There is an error in the statement given by Counsel for TitleCompanyThe attached document was recorded on May 27, Please note the documents were signed on May 13, and funds were wired on May 13, to TitleCompany - National Escrow Trust Account Regards, [redacted] ***

RE: Complaint Id# [redacted] Good AfternoonWe are responding to a request from Mr [redacted] in relation to the property located at [redacted] Ave in the state of **.In this email the following set of documents are attached: [redacted] Recorded Deed [redacted] Owner's Policy Please send us confirmation that this will be a resolved case as this should satisfy customer's requestIf you have any questions or require any further information, please feel free to contact our legal counsel, [redacted] at [redacted] or via email at ***.***@Title365.comThank you, [redacted] ,Title/ Executive Asstto [redacted] ***

I recently did bussiness with Title Incwith a refinance I did on my home in april after the papers were signed and the refinance was complete about a week later I recievd a letter with a check for 643.35$ from title inc made out to IDS property casualty ins and a letter attached stating that I need to attach this check to my most recent statement and simply send them to applicable creditor ectI was confused as to who to send this check to or who I was for as I dont know who ids property casualty ins is and wanted to make sure it got to the right person The kletter I got from title inc stated that if I had any questions dont hesitiate to call so thats what I did to ensure I got this check to appropriate partyMy letter was signed [redacted] Vice president When I called Title Inc I got a choice to pick from ext so I picked Mr [redacted] ext since he signed my letter > Mr [redacted] answered and a very unpleasant ,condicending ,unknowledgeable conversation ensuedThe conversation started off with a simply question of me stating I was confused as to who I needed to send this too and wanted to make sure right party got itMr [redacted] vie president of Title inc told me he would have no idea in a very rude and condicending tone and informed me that it could be a credit card for all he knows and informed me thats a question I should have asked when signing the papers and that all they know is that HUd wanted them to attach that to settlement letter or agreement or something along those lines then proceeded with telling me thats a question we should have asked at time of the refi This is the most absurd and unprofesional response to a recent customers inquiiry as Title inc was the issuer of the check and the letter stated that if I had any questions to not hesitate to call>What kind of Vice president of a company feels it is ok to talk to someone like this that just had a simple inquiry?? Its laughable that they woulod state to keep them in mind for future real estate needsMr [redacted] was the rudest most condisending person I have ever dealt with and he should not be Vice president of any company and Tilte inc should be ashamed that he is a leader of this companyI would never recommend this Titla agency to anyone ever