The George

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:It is completely untrue that I had other options on 4/to store my carThere is not public overnight parking available anywhere in the vicinityIf there were, I would still not use it because I pay for secure parkingThe property makes NO provision for obtaining a replacement or temporary permit after hours, so towing should not be undertaken after hours.Furthermore, the respondent provided to you an email which contained medical information, which is in gross violation of my privacyI request that Revdex.com delete the respondent's materials immediately
Regards,
*** ***

May 22, We have received your correspondence regarding a customer complaint from *** *** about his vehicle being towed from our premises on 4/25/Thank you forgiving us the opportunity to respondThe George charges a premium for parkingThose who are paying the premium,
like *** ***, are given a parking decal that must be displayed at all times in order to parkin the designated areaWe do have a towing company that patrols on a regular basis to ensure that no one is parking in these designated areas that does not have a decalWe do this as a service to our residents who are paying to park in those areasOn the night *** ***' vehicle was towed it was not displaying a decalFor this reason The George/*** did not reimburse any costs associated with the towing of his vehicle.Our policy regarding this is shared with our residents*** *** had several options regarding his vehicle that evening chose not to explore those options which led to his vehicle being towedThereafter, *** *** became violently upset which included aggressive physical outbursts and a series of emails laced with expletives which has led to our termination of his lease agreementPlease see the attached request from our attorney as well as *** ***' subsequent apology to our staffPlease advise if additional information is requiredShould you have any questions or concerns, feel free to contact me directlyRegards,
Rhonda MProperty Manager