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Superior Auto Group

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Superior Auto Group Reviews (7)

Purchased a vehicle from Superior Auto Group through Damont B [redacted] and the car didn't run for two weeks before the engine stopped working in itI asked for a partial refund to split the loss and he refused to agree to thatIf he tries to sell you a vehicle, RUN the opposite direction

Im already having mechanical issues with this car but I pointed out an issue before I purchased the car from Damon Brooks and he brushed me offAlso my other issues is that they will not give me my permanent license plates after my 30-day tags expiredI have been told that I have to pay my 1st month payment on my balanc first before I can get themI was told that I didnt have to worry about paying additional money for my tagsbut now its something differentAlso, the price I was told thst the car cost is not what was on the paperwork regarding the carSo I feel I have been taken advantage of on so many levels

We sell used vehicles that are purchased as is which was told to the customer at the time of purchaseWe have a copy of the signed document that the customer signed at the time of purchaseWe thoroughly check our vehicles before they are sold but we can't guarantee a used vehicle no more
than a healthy person can guarantee that they won't get sickThe customer was allowed to bring a mechanic who looked over the vehicle before she made the purchaseWe also gave her the option to purchase a service contract that would have covered such events and she declinedI was informed that she allowed her boyfriend and his uncle attempted to repair the vehicle based on videos they seen on YouTubeThe truck was never brought back to us so we could even attempt to diagnose the problemWe are only successful if our customers are happy so we do our best to ensure that without hindering our business

I purchased a *** *** *** on March 29th, before I purchased my truck I asked was there any problems with the truck, I was told there was an oil change and everything was just fine on the truckA couple days later my water pump shaft came off in the middle of driving it with my children in the car, I checked the oil and the oil was Black I needed my car jumped twice since I had itI contact the people I bought it from and they told me to do what I got to do to get it fixed but there is nothing that they can doI feel very betrayed because before I spent my money on the truck and I was told that everything was in top shape, now I have no vehicle to get to work with, and I still owe $*** on the truck and I can't even drive it

Purchased a vehicle from Superior Auto Group through Damont B*** and the car didn't run for two weeks before the engine stopped working in itI asked for a partial refund to split the loss and he refused to agree to thatIf he tries to sell you a vehicle, RUN the opposite direction

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Revdex.com:
At this time, I have not been contacted by Superior Auto Group LLC regarding complaint ID
***
Regards,
*** ***

Review: Im already having mechanical issues with this car but I pointed out an issue before I purchased the car from Damon Brooks and he brushed me off. Also my other issues is that they will not give me my permanent license plates after my 30-day tags expired. I have been told that I have to pay my 1st month payment on my balanc first before I can get them. I was told that I didnt have to worry about paying additional money for my tagsbut now its something different. Also, the price I was told thst the car cost is not what was on the paperwork regarding the car. So I feel I have been taken advantage of on so many levels.Desired Settlement: Give me my license plates and take off for my repwir costs and if not give me a refund

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Description: Auto Dealers - Used Cars, Used Car Dealers (NAICS: 441120)

Address: 2225 Camp Jackson Rd, Cahokia, Illinois, United States, 62206

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