St. Peters Auto Group

Complaint: [redacted] I am rejecting this response because: This company continues to make promises that they fail to follow through withWe have lost all trust in their word Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

We are working with the GAP company and trying to get all contracts paidSorry for the lateness of itI had incompetent office employees not doing their job and possibly stealing moneyStill digging through all the paperwork and getting everyones titles to themI have been in contact with the Gap company, and I'm working it out with themWe are in a bankruptcy, but at same time still trying to correct all the issues that my previous help did not doOnce again, I apologize for the lateness of your contractI'm trying as fast as I can to get these as well as warranty's contracts paid

I have contacted customer via text, trying to get truck paid off for him

Customer can contact me by email, I will help him get his title and how to go about getting truck repaired***@yahoo.com We have filed bankruptcy and we are working diligently to get all customers their titles

We greatly apologize for inconvience, we did close and have to file bankruptcyAll titles are being released by *** ** ***All consumer will have to do is contact them and send over the documents of purchase

I would like to speak to him to get this resolved. I called this morning and left him another voice mailI am willing to split the bill with him. I spent a ton of money on this and have all the receipts to show. We went above and beyond for him. He asked for multiple
upgrades which is why the price went up. I am sending the receipts and invoices over to show how much money we have put into this, which doesn't even include labor.I also gave them a vehicle to drive the whole time his vehicle was in service

Final Consumer Response /* (2000, 7, 2016/02/01) */
I got my $back

All warranty's have been paid. Sorry for any disputes. We have closed and went out of business.

Complaint: [redacted]
I am rejecting this response because:i am rejecting this response until I am given a 500.00 check or receive notice from the gap insurance company that my gap has been paid for
Sincerely,
[redacted]

I am trying to have all gap policies paid up this week. Sorry for the delay. Due to incompetent staff and poor office management, we are behind. Trying to get these all made correct.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

I apologize as I thought it had said 2017. Any issues would have been needed to be addressed within the first 30 days, under the limited warranty. If I remember this transaction correctly I believe we repaired the transmission for her at no cost to the customer. This is the first I'd heard anything...

else about this vehicle since it had left the transmission shop. We are no longer in business and if there was a trade involved it has been sold to an additional customer if not auctioned off. If I had been made aware of any additional issues at the time we could have addressed it then. Almost a year later unfortunately,(company out of business and in bankruptcy) I am unable to help in anyway.

We are doing everything we can to get all payoff's done, yes we have went out of business, but we are still getting payoff's taken care of. I will personally look into this issue and contact customer to get resolved. Our funds are extremely tight as why we had to file bankruptcy. We are working with...

every lender I can to make right by the wrongs my previous staff has caused. I apologize for any inconvenience. I hope to have this resolved quickly. [redacted] is no longer works for the old company.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Company has closed down and we greatly apologize for inconvience. We are doing our best to accomodate all remaining issues, with very limited funds.

All work has been completed. We replaced the mirror and spare tire. We also ordered the knife that was missing and it should be in soon.

We are working with the GAP company and trying to get all contracts paid. Sorry for the lateness of it. I had incompetent office employees not doing their job and possibly stealing money. Still digging through all the paperwork and getting everyones titles to them. I have been in contact with the...

Gap company, and I'm working it out with them. We are in a bankruptcy, but at same time still trying to correct all the issues that my previous help did not do. Once again, I apologize for the lateness of your contract. I'm trying as fast as I can to get these as well as warranty's contracts paid.

I will personally contact all customers as soon as gap insurance policies are paid. Thank you.

Complaint: [redacted]
I am rejecting this response because: This company continues to make promises that they fail to follow through with. We have lost all trust in their word.
Sincerely,
[redacted]