I paid hard earned money to take this course with the notion that this company was legitimate. They took my money and failed to deliver my certificate of completion as stated on the website. I tried reaching out by phone and the number has been disconnected. I tried emailing and was ingnored. I needed this course for court and now I not only am out my money but my proof that I took the class and I have to pay more to retake the class somewhere else and good luck getting a refund!
We have provided an electronic copy certificate to this consumer at no additional cost to the consumer due to her not receiving the hard copy on timeWe are a small company and only one individual handles the calls with another responding to emailsIt is with sadness that we advise the the individual responsible for phone calls passed away on 12-12-We were scrambling to pull things back together around the time that this individual began to contact us regarding this matterOur system also crashed due to us not being able to handle the incoming emails/voicemails in a timely mannerWe have finally recovered and are now steadily responding to voicemails and emailsWe truly apologize for the delay that this may have caused with individuals completing our program Thank you,
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
We have provided an electronic copy certificate to this consumer at no additional cost to the consumer due to her not receiving the hard copy on time. We are a small company and only one individual handles the calls with another responding to emails. It is with sadness that we advise the the individual responsible for phone calls passed away on 12-12-2015. We were scrambling to pull things back together around the time that this individual began to contact us regarding this matter. Our system also crashed due to us not being able to handle the incoming emails/voicemails in a timely manner. We have finally recovered and are now steadily responding to voicemails and emails. We truly apologize for the delay that this may have caused with individuals completing our program.
Thank you,
We have provided an electronic copy certificate to this consumer at no additional cost to the consumer due to her not receiving the hard copy on timeWe are a small company and only one individual handles the calls with another responding to emailsIt is with sadness that we advise the the individual responsible for phone calls passed away on 12-12-We were scrambling to pull things back together around the time that this individual began to contact us regarding this matterOur system also crashed due to us not being able to handle the incoming emails/voicemails in a timely mannerWe have finally recovered and are now steadily responding to voicemails and emailsWe truly apologize for the delay that this may have caused with individuals completing our program Thank you,
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
We have provided an electronic copy certificate to this consumer at no additional cost to the consumer due to her not receiving the hard copy on time. We are a small company and only one individual handles the calls with another responding to emails. It is with sadness that we advise the the individual responsible for phone calls passed away on 12-12-2015. We were scrambling to pull things back together around the time that this individual began to contact us regarding this matter. Our system also crashed due to us not being able to handle the incoming emails/voicemails in a timely manner. We have finally recovered and are now steadily responding to voicemails and emails. We truly apologize for the delay that this may have caused with individuals completing our program.
Thank you,