San Joaquin Pools & Spas

It is now and always will be the position of Yates Home Sales, to the best of our ability to provide a pleasant experience for our customersThe purchase of a new home should be an enjoyable eventIt is with much regret on the part of Yates Homes that we should find ourselves in the position of having to address the issues of a dissatisfied home owner through this means.As with any business or individual, communication is a key componentIt is our intent with our customers to be as effective in this area as we can beThat being said, undoubtedly there will be times without intent we may fail the customer’s expectationsAs with any demands of a business we will find ourselves faced with uncontrollable circumstances, weather issues and delays and even miscommunicationsWe will do our best to adjust accordinglyUnderstandably all of these things can and will impact not only the customer but business owners as wellWe believe whole heartedly we have a more than capable crew of employeesWe contend always with our customers to address unsatisfactory issues in any form that may ariseAs long as we know of these circumstances before, during, and even after the issues in questionWe as Yates Homes owners, employees, and contractors will always strive to do what is fair and right with our customersIt is our stance to tolerate nothing elseWe will press to take the appropriate steps to correct to the best of our ability said issues as the customer will allowIt will continue to be the position of Yates owners to make themselves available at any given time for the home buyer for the purpose of confrontation or compliements, differences of opinions, expectations, gratitudes or otherAgain, it is with regret that we address these issues from the customer through Revdex.comYates Homes desire in the years of business is still to please our customer to the best of our ability and their expectations.Sincerely,Yates Homes

Revdex.com: I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Yate’s response is pretty much what I expected I indicated in my complaint I would not seek any type of recompense It is obvious their definition of integrity is different from mine It is a shame one of the biggist jobs (according to them) they have ever done would love to be used as a reference, but they won’t Regards, [redacted]