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S & C Midwest

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S & C Midwest Reviews (1)

Employees damaged clawfoot tub, plumbing, and tile in basement bathroom.
Hired Performance Insulation to install closed cell insulation in walls and bat insulation in the ceiling in our basement. On June 10, 2013 the company came to install the insulation. They told me that it would be safer for my children and myself to not be home while the work was done. We left and went to my parents. A few hours later I received a call saying that they were done and did I want to just mail them a check? I told him that I could be home in 10-15 min if he wanted to wait and he said yes. Once I got home he was in a hurry to leave without me checking in their work. He left and I proceeded downstairs and noticed first thing that our clawfoot tub had been pulled out of the plumbing and seven of our newly laid tiles had been broken. I immediately called the owner to report the damage. He called me back and said that they would take care of the damage. He acted like he knew they had damaged the tub, plumbing, and the tile and apologized over 5 times in his message. The next day he called and tried to get me to say that his workers didn't do any damage and that he was going to fire some guys because of this. I told him that they did do the damage and I was not going to pay for their mistake. The way he was acting was completely different than the day before and I knew that if I didn't stop payment on the check that I would never see any money for the repairs. When he found out that I cancelled payment he wasn't happy and left me a not so nice voicemail and also an email. It's been a real pain trying to get a tile guy to come and remove the broken tile and replace it and to also get our plumber to come and get the tub replumbed. I finally have the tile laid and the plumber is coming today 8/20/2013 to reset the tub. On August 19 I got an even more threatening email saying that he was going to put a lien on my property and going to send my entire bill to collection. This guy shouldn't be in business if this is how he treats a customer and a customer's belongings.

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Description: Contractor - Spray Foam Insulation, Energy Management & Conservation Consultant, Contractor - Insulation

Address: Springfield, Missouri, United States, 65803-5628

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