S & D Moving Co. Reviews (1)
S & D Moving Co. Rating
Description: MOVERS, MOVING SERVICES-LABOR & MATERIALS, MOVING SUPPLIES, STORAGE-HOUSEHOLD & COMMERCIAL, WAREHOUSING SERVICES, MOVING & STORAGE COMPANY, MOVING ASSISTANCE - PACKING, UNPACKING, ORGANIZING, SENIORS MOVING & DELIVERY SERVICES, TRAVEL & MOVING SERVICES
Address: 4820 Dublin Blvd, Dublin, California, United States, 94568-7566
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www.magnoliahifi.com
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Review: As the movers were taking my former roommates items out of the apartment they dropped my laptop computer cause a crack in the side and damaging the power connection so that now my computer does not charge correctly.Desired Settlement: I want them to refund me money so that I can replace my laptop which I need for school.
Business
Response:
[redacted] was not nor has ever been a client of ours. She
is the former roommate of our client [redacted]. The claimant alleges we damaged her laptop
during the move of her former roommate yet she was not there nor did she
witness such act. I have no way to investigate this matter any further than I already have. She doesn’t know
which mover was directly responsible, where the laptop was located, when it was
“dropped,” which action the movers were performing when this drop happened.
Needless to say this really doesn’t give me much to go on. This laptop was not listed on an inventory
list of items we were required to be moved. There’s no way for us to verify
whether or not this laptop was already damaged or if it even existed. On
Friday October [redacted] at 5:32pm David (Co-Owner of S&D Moving Co.) spoke with [redacted] regarding
the incident in which she admits that
the laptop in question was already cracked. We’ve interviewed both of our
movers that was on this job and both deny knowing anything about a laptop or a
laptop being in the vicinity of the items being moved. They are willing to sign sworn statements to
that effect. By
[redacted] rationale anyone can come to us with such allegations and claim they had
a $20,000 diamond ring and now it’s missing and we should just pay for it
because we were there. We have an
amazing reputation online which precedes us and we were able to build that by
doing right by the people that we service, but we cannot and will not bend over
backwards for Non customers who try to extort us with a threat of a bad review. If an incident like what [redacted]
alleges took place we would imagine that our client [redacted]
wouldn’t have been too happy with our
service which is contrary to what the picture below suggests.