Please find attached the receipt for the customers purchase on page 2, I have highlighted that we have a restocking feeAlso the customer never mentioned a problem with the unit just they would like to return itIf there was a problem with the unit it would have been fixedAfter the customer was told that there would be a restocking fee he started cussing and yellingThe owner of our company was called to the counter and asked him to calm downWhen he didn’t, the owner yelled to get his attention and made him leave the storeIf there is still a problem with the unit the customer can have it fixed under MFG warranty at [redacted] Hardware in CharlestonI will email him a copy of his receipt today.Thanks for Your Time[redacted] Vice PresidentROPE Incorporated
Please find attached the receipt for the customers purchase on page 2, I have highlighted that we have a restocking fee. Also the customer never mentioned a problem with the unit just they would like to return it. If there was a problem with the unit it would have been fixed. After the customer was...
told that there would be a restocking fee he started cussing and yelling. The owner of our company was called to the counter and asked him to calm down. When he didn’t, the owner yelled to get his attention and made him leave the store. If there is still a problem with the unit the customer can have it fixed under MFG warranty at [redacted] Hardware in Charleston. I will email him a copy of his receipt today.Thanks for Your Time.[redacted]Vice PresidentROPE Incorporated
Please find attached the receipt for the customers purchase on page 2, I have highlighted that we have a restocking feeAlso the customer never mentioned a problem with the unit just they would like to return itIf there was a problem with the unit it would have been fixedAfter the customer was told that there would be a restocking fee he started cussing and yellingThe owner of our company was called to the counter and asked him to calm downWhen he didn’t, the owner yelled to get his attention and made him leave the storeIf there is still a problem with the unit the customer can have it fixed under MFG warranty at [redacted] Hardware in CharlestonI will email him a copy of his receipt today.Thanks for Your Time[redacted] Vice PresidentROPE Incorporated
Please find attached the receipt for the customers purchase on page 2, I have highlighted that we have a restocking fee. Also the customer never mentioned a problem with the unit just they would like to return it. If there was a problem with the unit it would have been fixed. After the customer was...
told that there would be a restocking fee he started cussing and yelling. The owner of our company was called to the counter and asked him to calm down. When he didn’t, the owner yelled to get his attention and made him leave the store. If there is still a problem with the unit the customer can have it fixed under MFG warranty at [redacted] Hardware in Charleston. I will email him a copy of his receipt today.Thanks for Your Time.[redacted]Vice PresidentROPE Incorporated