We hired them because we do not live in California We are selling the property, I agreed that the tenant could be late on her prorated rent for March However they stopped collecting rent in February They are refusing to help me collect the rent The tenant left my house a mess, I am fine with dealing with that However the rent should have been collected and I need help with that
I have been a consumer and my integrity questioned by Liberty Property ManagementDeclination of Character included in the Rental Verification Process, The company accepted the $contingent on my co-applicant due to my current unverifiable rent historyIn a matter of hrs the company moved forward, hit my credit report and denied me before they even had income verification or co-signers applicationHow many other consumers have been affected by this company, I would like an investigation done on this company asap
Denied Customer,
This company refused to refund my money after being informed of a cockroach infestationThen they charged me $for an early lease termination because I refused to allow my family to live with cockroaches
See pics here
***
They sent a contractor to service my a/c unit in June and now in July I have a leaky roof in my rental property that they manage They said I'm going to get charged for the plumbers to go back and fix the issue ? They were the ones who caused this problem Liberty property management has done s poor job managing my rental and I'm under contract till feb I told them I'm ending it when contract is over Due to my rude conversations to the management company Paula the president told me to no longer contact any of her employees and only deal with her only and hung up the phone on me I never talked down to them but yes I was upset So now I'm going to get charged for the plumbing company to go back on my roof and fix the problem they caused And I have a $1,deductible with my insurance *** *** I need help ASAP I didn't send that guy on my roof they did I want to get a lawyer
I payed 70$ to have a credit check and filled out a application for me and my girlfriend just to be denied and mind you 70$ is important to me having a month old baby.I feal they riped me off.just because I owe money to a court fine I didn't doI have great rental historyI have thousand dollars plus saved in the bankI earn 2thousand a month.I ask my boss if they eavin called to verify my employment of heard and income and he said no.I feal having a baby and being a honest hard working us citizen I should have the right to rent a house not in the getto.I should have the right to have my family live in a good neighborhood that I can affordI should not be discriminated due to my credit report or be ripped off bye a huge company that can have worked with me and made a fair deal on a house they clearly are having trouble renting because its been up for rent for month'sI wonder if there's a owner and if they eavin know of if this company owns this house that they clearly shoul
This complaint is by the three partner owners of Turlock Professional Park TPP against Liberty Property Management LPMWe have complained to them but received a deaf earEarlier, in 2014, LPM failed to pay our taxes, an assignment to them by contract, to the IRS on time and ended up costing us, TPP, a large penaltyThen, they failed to pay our mortgage, also assigned to them by contract, to our lender for two consecutive monthsRecently, we informed them that we wanted to break our contract, and they did not explain that there would be penaltyWe assumed that what they promised earlier, which is that we are obliged for one year and then would be on a monthly commitment, still standsAfter cancellation, they deducted $17,as a cancellation fee with no warningThey are refusing to refund that, and we insist that they had failed to abide by our contract by not delivering the services we pay them for such as paying taxes and mortgage, which was the only reason we had to cancel
On June my AC went out on late sunday, so I called in to make an emergency maintenance requestMonday came got no reply, then I made another request and called in June tuesday to make sure they received it, I was told nobody was able to come fix my AC until that thursday on the 22nd so days with NO AC and LPM ignored my request I made sunday night of the 18thI have small children, one with bad asthmaDay and my AC slowly starts working out of nowhere, it stayed at degress which was better then I wanted them to still look at my AC to let us know what happend, so they came and spoke to my sister where she let them know it starting working but we still wanted to get it checked out, and they told her they could not look at it unless its not running at all due to how busy they areI called clerk where she told me if I wanted to get my AC looked at I would have to make another apptWhich I did not continue to proceed and make another apptI get a random bill of $for not cancelling my appt because my AC was working when I WANTED to still get it looked at due to the fact it wasnt working completely! I called spoke to a manager for maintenance name Vanessa, I called times she tells me yeah I got your voicemail there no need to call more then that its not an emergency issue This lady was RUDE, and UNPROFESSIONALAs I would speak she kept cutting me off and interupting meShe told me she could not do anything for me and the charges would not be removed she also came up with a lie that the Clerk from Valdez heat and air told her I said I forgot to cancel appt !!! That is a complete lieThere is no way I will be paying that $of cancellation feeVanessa continued to argue with me that my request was not made until tuesdayShe also told me she has no supervisor over her which I know is a lie My contract is over and im moving out ASAP
I think Liberty Property Management is a very professional businessI have done business with them for a couple of years and could not be happierThey have a fabulous maintenance departmentI definitely recommend them to anybody looking for a rental or a property management to handle your rentalSara is awesome at her position
I am writing in regard to charges being billed to us, as tenants, at *** *** *** ***, when they are owner responsibilityThe charges are for plumbing back up, with total incidents in our one year of living at the property, the first taking place approximately a month after moving inSecondly, we were given two notices to vacate (due to owner deciding to sell his property)The first notice was given on 6/13/stating we must vacate by 7/9/(which is when our lease would be up) and it was from an eviction service (not something I am happy about)The second notice was from the property management company with a different move out date of 7/16/Both were notices inflicted by the owner's decision to sell and not because we did not pay our rent (I have records of all of our payments to LPM)I left several messages at the Modesto office in regard to the plumbing charges and even sent an email but no one bothered to return my calls or reply to my emailWhen I called today,
I leased a townhouse for month from LPMOnce I moved in I complained about the cleaning of the propertyCarpets were not washed, windows were not cleaned, bathrooms were used by potential tenants and never cleaned before my move in, spider webs everywhere in the garage and outside
At the time I moved out I made sure the house is cleaned much better than I received it and they still charged me $for cleaning and $for two light bulbsI was also charged for a broken window that I didn't causeI'm usually a good tenant and no problems with my previous land lords but this company is not honest
I have been renting through LPM for several yearsThey have been excellentNot only have they been immediately responsive but have handled all matters in a positive and professional wayI have been very pleased
I hired Liberty Property Management (LPM) to manage a four-units property for meTheir services were poor and here are a few incidents:
First Incidents:
In October 2015, I noticed that the lease of two of the units was about to expireI emailed the assistant property manager and gave her specific instructions that I did not offer month-to-month rentalThere was a waitlist in the whole community, and tenants are asked to pay for $additional per month if renting month-to-month
I asked the property manager to increase rent (rent was over $under market rent) and extended longer lease term to tenants
In November 2015, I was billed for $from Liberty Property for giving two rent increase notice to tenantsMost property management company would not charge an additional fee for such services Instead Liberty asked a third company to conduct this and asked the property owner to pay $for each rent increase notice
In Feb 2016, I noticed that the two units started to become month-to-month (instead of signing a new one year lease)I emailed the property manager and here was her respond: "You have hired us to be the exclusive manager for your rental propertiesWe are authorized to complete all tasks related to managing your rental unitsWe have full control of your rental property as authorized by yourselfWe are not required to seek your input on whether or not we renew leases, as you agreed when you signed the management agreement."
I emailed her that told her that I had already given her specific instructions to ask them to extend long-term lease to tenants Tenants only received rent increase notice, but they never received lease requestI did not hear back from the property manager until I filed a complaint here at Revdex.com
Second incident: Starting from September 2015, I have been asking LPM to send me invoices on each expense they ordered for me, as I needed them for tax purposeI have been asking the assistant manager, for more than times over a period of months with no results
She kept promising me that she would put my request on my fileAs of today, I still did not receive those invoices unless I requested them
I eventually terminated my management contract with them, because their customer services are extremely poorNote that throughout the whole time, not a single staff from Liberty called me to seek for understanding or resolution
I fired them and they requested for an early termination fee of $1,
I would stay away from this company as much as possible
On March 31, I submitted my Day Notice to Liberty Property Management advising that I would move out May 1, I have email documentation where I asked "if it takes us like an extra week to move and clean the place...if that would be a problem?" The response I received on April 1, from the representative at Liberty Property Management said "in that event you'd be charged the daily amount of rent." On April 21, I was notified from the new house I was moving to that the owner changed his mind about renting the house and was selling instead; which left me without somewhere to goI contacted Liberty Property Management and told them of my situation and asked for an additional week and that I would be moved out by May 8, She told me I would need to submit the Notice of Intent to Vacate in writing with the new date I would be out by; which I didOn April 22, I received an email saying the date had been updated to May 8thNowhere in the email nor the phone conver
I had to terminate my property management agreement with Liberty Property Management on Nov 13th, 2017, due to they were unable to fulfill property management responsibilities and breached the agreement signed between two parities:
1) Unable to management vendors to have work completedFor instance, smoke detectors are required to be installed in every room of the rentals according California codePM was supposed to complete the work in AugustHowever, months go by, the work is not finished
2) Unable to communicate with tenant to resolve violations
For instance, an unopreartive vehicle occupied on the visit parking for monthsPM told owner she would take care of thismonths later after we terminated agreement with Liberty, the un operative vehicle still parks on the visitor parking
3) They are unable to rent out an empty apartment for monthThey didn't go out take pictures, do a proper ad and make sure they ads are on
4) according to agreement, spending ove
I have been hiring Liberty Property Management (LPM) to management a four-units property for me Their services have been poor and here are a few incidents:
First Incidents:
On October 2015, I noticed that the lease of two of the units are able to expiresI emailed the assistant property manager, *** ***, and gave her specific instructions that I do not offer month-to-month rental And I asked her to increase rent with one year lease term when both lease expires
On November 2015, I was billed for $from *** *** *** for giving rent increase notice to tenants $each, LPM ordered for me
On Feb 2016, I noticed that the two units start to become month-to-month (instead of signing a new one year lease)I emailed *** and here was her respond:
From *** "You have hired us to be the exclusive manager for your rental properties We are authorized to complete all tasks related to managing your rental units We have full cont
RUDE AND BRASH FEMALE EMPLOYEES WITH LACK OF TRAINING AND PROPER MORAL SOCIAL SKILLS
RIPPED ME OFF OF A DOLLAR APPLICATION, THEY KEEP ASKING FOR MORE DOCUMENTATION THAT WAS NOT REQUESTED IN THE APPLICATION REQUIREMENTS NOR DID THE STOCKTON BRANCH I VISITED TELL ME EVERYTHING I NEEDED AND WERE BRASH AND UNCARINGSIMILAR COMPLAINT LIKE OTHER VICTIMIZED CUSTOMERS OF THIS TRASH COMPANY THAT SHOULD BE SHUT DOWN BY FEDSDO NOT FEED
We hired them because we do not live in California We are selling the property, I agreed that the tenant could be late on her prorated rent for March However they stopped collecting rent in February They are refusing to help me collect the rent The tenant left my house a mess, I am fine with dealing with that However the rent should have been collected and I need help with that
I have been a consumer and my integrity questioned by Liberty Property ManagementDeclination of Character included in the Rental Verification Process, The company accepted the $contingent on my co-applicant due to my current unverifiable rent historyIn a matter of hrs the company moved forward, hit my credit report and denied me before they even had income verification or co-signers applicationHow many other consumers have been affected by this company, I would like an investigation done on this company asap
Denied Customer,
This company refused to refund my money after being informed of a cockroach infestationThen they charged me $for an early lease termination because I refused to allow my family to live with cockroaches
See pics here
***
They sent a contractor to service my a/c unit in June and now in July I have a leaky roof in my rental property that they manage They said I'm going to get charged for the plumbers to go back and fix the issue ? They were the ones who caused this problem Liberty property management has done s poor job managing my rental and I'm under contract till feb I told them I'm ending it when contract is over Due to my rude conversations to the management company Paula the president told me to no longer contact any of her employees and only deal with her only and hung up the phone on me I never talked down to them but yes I was upset So now I'm going to get charged for the plumbing company to go back on my roof and fix the problem they caused And I have a $1,deductible with my insurance *** *** I need help ASAP I didn't send that guy on my roof they did I want to get a lawyer
I payed 70$ to have a credit check and filled out a application for me and my girlfriend just to be denied and mind you 70$ is important to me having a month old baby.I feal they riped me off.just because I owe money to a court fine I didn't doI have great rental historyI have thousand dollars plus saved in the bankI earn 2thousand a month.I ask my boss if they eavin called to verify my employment of heard and income and he said no.I feal having a baby and being a honest hard working us citizen I should have the right to rent a house not in the getto.I should have the right to have my family live in a good neighborhood that I can affordI should not be discriminated due to my credit report or be ripped off bye a huge company that can have worked with me and made a fair deal on a house they clearly are having trouble renting because its been up for rent for month'sI wonder if there's a owner and if they eavin know of if this company owns this house that they clearly shoul
This complaint is by the three partner owners of Turlock Professional Park TPP against Liberty Property Management LPMWe have complained to them but received a deaf earEarlier, in 2014, LPM failed to pay our taxes, an assignment to them by contract, to the IRS on time and ended up costing us, TPP, a large penaltyThen, they failed to pay our mortgage, also assigned to them by contract, to our lender for two consecutive monthsRecently, we informed them that we wanted to break our contract, and they did not explain that there would be penaltyWe assumed that what they promised earlier, which is that we are obliged for one year and then would be on a monthly commitment, still standsAfter cancellation, they deducted $17,as a cancellation fee with no warningThey are refusing to refund that, and we insist that they had failed to abide by our contract by not delivering the services we pay them for such as paying taxes and mortgage, which was the only reason we had to cancel
On June my AC went out on late sunday, so I called in to make an emergency maintenance requestMonday came got no reply, then I made another request and called in June tuesday to make sure they received it, I was told nobody was able to come fix my AC until that thursday on the 22nd so days with NO AC and LPM ignored my request I made sunday night of the 18thI have small children, one with bad asthmaDay and my AC slowly starts working out of nowhere, it stayed at degress which was better then I wanted them to still look at my AC to let us know what happend, so they came and spoke to my sister where she let them know it starting working but we still wanted to get it checked out, and they told her they could not look at it unless its not running at all due to how busy they areI called clerk where she told me if I wanted to get my AC looked at I would have to make another apptWhich I did not continue to proceed and make another apptI get a random bill of $for not cancelling my appt because my AC was working when I WANTED to still get it looked at due to the fact it wasnt working completely! I called spoke to a manager for maintenance name Vanessa, I called times she tells me yeah I got your voicemail there no need to call more then that its not an emergency issue This lady was RUDE, and UNPROFESSIONALAs I would speak she kept cutting me off and interupting meShe told me she could not do anything for me and the charges would not be removed she also came up with a lie that the Clerk from Valdez heat and air told her I said I forgot to cancel appt !!! That is a complete lieThere is no way I will be paying that $of cancellation feeVanessa continued to argue with me that my request was not made until tuesdayShe also told me she has no supervisor over her which I know is a lie My contract is over and im moving out ASAP
I think Liberty Property Management is a very professional businessI have done business with them for a couple of years and could not be happierThey have a fabulous maintenance departmentI definitely recommend them to anybody looking for a rental or a property management to handle your rentalSara is awesome at her position
I am writing in regard to charges being billed to us, as tenants, at *** *** *** ***, when they are owner responsibilityThe charges are for plumbing back up, with total incidents in our one year of living at the property, the first taking place approximately a month after moving inSecondly, we were given two notices to vacate (due to owner deciding to sell his property)The first notice was given on 6/13/stating we must vacate by 7/9/(which is when our lease would be up) and it was from an eviction service (not something I am happy about)The second notice was from the property management company with a different move out date of 7/16/Both were notices inflicted by the owner's decision to sell and not because we did not pay our rent (I have records of all of our payments to LPM)I left several messages at the Modesto office in regard to the plumbing charges and even sent an email but no one bothered to return my calls or reply to my emailWhen I called today,
I leased a townhouse for month from LPMOnce I moved in I complained about the cleaning of the propertyCarpets were not washed, windows were not cleaned, bathrooms were used by potential tenants and never cleaned before my move in, spider webs everywhere in the garage and outside
At the time I moved out I made sure the house is cleaned much better than I received it and they still charged me $for cleaning and $for two light bulbsI was also charged for a broken window that I didn't causeI'm usually a good tenant and no problems with my previous land lords but this company is not honest
I have been renting through LPM for several yearsThey have been excellentNot only have they been immediately responsive but have handled all matters in a positive and professional wayI have been very pleased
I hired Liberty Property Management (LPM) to manage a four-units property for meTheir services were poor and here are a few incidents:
First Incidents:
In October 2015, I noticed that the lease of two of the units was about to expireI emailed the assistant property manager and gave her specific instructions that I did not offer month-to-month rentalThere was a waitlist in the whole community, and tenants are asked to pay for $additional per month if renting month-to-month
I asked the property manager to increase rent (rent was over $under market rent) and extended longer lease term to tenants
In November 2015, I was billed for $from Liberty Property for giving two rent increase notice to tenantsMost property management company would not charge an additional fee for such services Instead Liberty asked a third company to conduct this and asked the property owner to pay $for each rent increase notice
In Feb 2016, I noticed that the two units started to become month-to-month (instead of signing a new one year lease)I emailed the property manager and here was her respond: "You have hired us to be the exclusive manager for your rental propertiesWe are authorized to complete all tasks related to managing your rental unitsWe have full control of your rental property as authorized by yourselfWe are not required to seek your input on whether or not we renew leases, as you agreed when you signed the management agreement."
I emailed her that told her that I had already given her specific instructions to ask them to extend long-term lease to tenants Tenants only received rent increase notice, but they never received lease requestI did not hear back from the property manager until I filed a complaint here at Revdex.com
Second incident: Starting from September 2015, I have been asking LPM to send me invoices on each expense they ordered for me, as I needed them for tax purposeI have been asking the assistant manager, for more than times over a period of months with no results
She kept promising me that she would put my request on my fileAs of today, I still did not receive those invoices unless I requested them
I eventually terminated my management contract with them, because their customer services are extremely poorNote that throughout the whole time, not a single staff from Liberty called me to seek for understanding or resolution
I fired them and they requested for an early termination fee of $1,
I would stay away from this company as much as possible
On March 31, I submitted my Day Notice to Liberty Property Management advising that I would move out May 1, I have email documentation where I asked "if it takes us like an extra week to move and clean the place...if that would be a problem?" The response I received on April 1, from the representative at Liberty Property Management said "in that event you'd be charged the daily amount of rent." On April 21, I was notified from the new house I was moving to that the owner changed his mind about renting the house and was selling instead; which left me without somewhere to goI contacted Liberty Property Management and told them of my situation and asked for an additional week and that I would be moved out by May 8, She told me I would need to submit the Notice of Intent to Vacate in writing with the new date I would be out by; which I didOn April 22, I received an email saying the date had been updated to May 8thNowhere in the email nor the phone conver
I had to terminate my property management agreement with Liberty Property Management on Nov 13th, 2017, due to they were unable to fulfill property management responsibilities and breached the agreement signed between two parities:
1) Unable to management vendors to have work completedFor instance, smoke detectors are required to be installed in every room of the rentals according California codePM was supposed to complete the work in AugustHowever, months go by, the work is not finished
2) Unable to communicate with tenant to resolve violations
For instance, an unopreartive vehicle occupied on the visit parking for monthsPM told owner she would take care of thismonths later after we terminated agreement with Liberty, the un operative vehicle still parks on the visitor parking
3) They are unable to rent out an empty apartment for monthThey didn't go out take pictures, do a proper ad and make sure they ads are on
4) according to agreement, spending ove
I have been hiring Liberty Property Management (LPM) to management a four-units property for me Their services have been poor and here are a few incidents:
First Incidents:
On October 2015, I noticed that the lease of two of the units are able to expiresI emailed the assistant property manager, *** ***, and gave her specific instructions that I do not offer month-to-month rental And I asked her to increase rent with one year lease term when both lease expires
On November 2015, I was billed for $from *** *** *** for giving rent increase notice to tenants $each, LPM ordered for me
On Feb 2016, I noticed that the two units start to become month-to-month (instead of signing a new one year lease)I emailed *** and here was her respond:
From *** "You have hired us to be the exclusive manager for your rental properties We are authorized to complete all tasks related to managing your rental units We have full cont
RUDE AND BRASH FEMALE EMPLOYEES WITH LACK OF TRAINING AND PROPER MORAL SOCIAL SKILLS
RIPPED ME OFF OF A DOLLAR APPLICATION, THEY KEEP ASKING FOR MORE DOCUMENTATION THAT WAS NOT REQUESTED IN THE APPLICATION REQUIREMENTS NOR DID THE STOCKTON BRANCH I VISITED TELL ME EVERYTHING I NEEDED AND WERE BRASH AND UNCARINGSIMILAR COMPLAINT LIKE OTHER VICTIMIZED CUSTOMERS OF THIS TRASH COMPANY THAT SHOULD BE SHUT DOWN BY FEDSDO NOT FEED