Relaxation Spas

Customer called twice today and has never called beforeService was scheduled with tech and customer was told tech would call to get him scheduled No service was denied or with held Customer told Tammy that he was happy with her resolution we are not happy a complaint was sent in when the matter was resolved in a very timely manner

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10001133, and find that this resolution is satisfactory to me.
Regards,
[redacted]

Customer called twice today and has never called before. Service was scheduled with tech and customer was told tech would call to get him scheduled.  No service was denied or with held.  Customer told Tammy that he was happy with her resolution  we are not happy a complaint was sent...

in when the matter was resolved in a very timely manner

Review: Need warranty work on a spa and have not received a call back. Spa is leaking considerably and is causing water damage to spa and patio.Desired Settlement: Would like company to return call and provide warranty work as promised at time of purchase.

Business

Response:

Customer called twice today and has never called before. Service was scheduled with tech and customer was told tech would call to get him scheduled. No service was denied or with held. Customer told Tammy that he was happy with her resolution we are not happy a complaint was sent in when the matter was resolved in a very timely manner

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID 10001133, and find that this resolution is satisfactory to me.

Regards,