Pure Alcohol Solutions

After ordering, I received an email with a notice of order delay. I requested for it to be cancelled but received no response. I ordered 5 units of alcohol and was only shipped 4. Repeated attempts to email business and only one response with "I'll look into it". 4 weeks later, still no other response. Phone calls go unanswered and I'm unable to leave a message because the inbox is full. Despite the order information saying "order completed" there are only 4 tracking numbers. the 3rd item on the list still has a status of "awaiting order fulfillment".