Puppy Love

It is to my knowledge that as a dog groomer, Arlington does not require a licenseI am certified in Mexico with a professional groomer who gives courses in South America and internationally and I attend continue education courses to better myself, I do have + years of experienceWe do require vaccinations but [redacted] mentioned that her dogs were up-to-date, and took her word for it and didn't ask for further documentationIn reference to the nail bleeding and anal glands, I'm trying to obtain a video of the day her dogs were groomed to show that did not happen at the shopIn the mean time, I have pictures attachedIn regards to the pick up time, she mentioned she will be picking up her pups at 1, and told her that would be fine if she needed to pick up at It is true she called at 12:to check on them and told her they would be ready by Our bath process is minutes and minutes drying, then the grooming process gets startedOnce she got there to pick up her pups, she checked them thourly and did not mention the male had poop nor did she mention anything about the females face nor the paws not being cleaned, what she did say is that she was very happy with the services and that she would be coming backI would like to mention the shop has been there for about years and I'm only aware of other partiesIt is to the best of my interest to keep customers happy and at all times I ask before they leave the facility; how do they like the haircut if anything else is needed before they leaveI have a passion for my job and take the time that is necessary to please every customerThe charge for that size dog is $Services were rendered and she happily gave a $tipI don't understand how she waits the next day to mention how wrong the haircut were; when she left so happy and now she claims how horrible the haircut was and the poop after her dog was gone over a period of hoursI can say that the pups did not leave with poop and were very clean when they left the shopMy wife and I happily refunded what she asked for and asked what else we could do to her pups, she replied to give her $Pictures are attached where she allowed me to reference for next time.Thank you [redacted]

It is to my knowledge that as a dog groomer, Arlington does not require a license. I am certified in Mexico with a professional groomer who gives courses in South America and internationally and I attend continue education courses to better myself, I do have 12 + years of experience. We do require...

vaccinations   but [redacted] mentioned that her dogs were up-to-date, and took her word for it and didn't ask for further documentation. In reference to the nail bleeding and anal glands, I'm trying to obtain a video of the day her dogs were groomed to show that did not happen at the shop. In the mean time, I have pictures attached. In regards to the pick up time, she mentioned she will be picking up her pups at 1, and told her that would be fine if she needed to pick up at 1. It is true she called at 12:30 to check on them and told her they would be ready by 1. Our bath process is 20 minutes and 40 minutes drying, then the grooming process gets started. Once she got there to pick up her pups, she checked them thourly and did not mention the male had poop nor did she mention anything about the females face nor the paws not being cleaned, what she did say is that she was very happy with the services and that she would be coming back. I would like to mention the shop has been there for about 7 years and I'm only aware of 2 other parties. It is to the best of my interest to keep customers happy and at all times I ask before they leave the facility; how do they like the haircut if anything else is needed before they leave. I have a passion for my job and take the time that is necessary to please every customer. The charge for that size dog is $50. Services were rendered and she happily gave a $20 tip. I don't understand how she waits the next day to mention how wrong the haircut were; when she left so happy and now she claims how horrible the haircut was and the poop after her dog was gone over a period of 28 hours. I can say that the pups did not leave with poop and were very clean when they left the shop. My wife and I happily refunded what she asked for and asked what else we could do to her pups, she replied to give her $50. Pictures are attached where she allowed me to reference for next time.Thank you[redacted]