ProVyro Waste Services, LLC Reviews (4)
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ProVyro Waste Services, LLC Rating
Address: 2513 County Highway Oo Ste 1, Chippewa Fls, Idaho, United States, 54729-5376
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I received the complaint about the refund for [redacted] at [redacted] *** Refunds are processed at the end of the month in most circumstances however the year end had some accounting issues which pushed refunds back I show the check was mailed out around the 19th of February (Check #***) I searched our bank records, all checks #'d before and most #'d after have been cashedThis indicates to me this refund may have been lost in the mail as they were all sent out at the same time I am happy to re-issue the check obviously assuming if the resident receives both at some point they destroy one copy.Kind Regards, [redacted] Owner
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] I have received my refund check on March 1, and successfully cashed it on March 3, I am however almost absolutely certain the check did not get lost in the mail as it was not postdated until days after I was told it was mailed outI was told it was put in the mail on February 16th when I called on February 16th and when I called on February 23rd to say I had not received the checkIn this response here they state February 19thIt is also concerning that the check was written on January 8th and took over a month to place in the mailIt is not good business to be deceitful or withhold a refund until the customer starts calling weekly after daysI was a customer for years and always made timely payments, I expected the same in return Regards, [redacted]
I received the complaint about the refund for [redacted] at [redacted]. Refunds are processed at the end of the month in most circumstances however the year end had some accounting issues which pushed refunds back. I show the check was mailed out around the 19th...
of February (Check #[redacted]). I searched our bank records, all checks #'d before and most #'d after have been cashed. This indicates to me this refund may have been lost in the mail as they were all sent out at the same time. I am happy to re-issue the check obviously assuming if the resident receives both at some point they destroy one copy.Kind Regards,[redacted]Owner
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. I have received my refund check on March 1, 2016 and successfully cashed it on March 3, 2016. I am however almost absolutely certain the check did not get lost in the mail as it was not postdated until 10 days after I was told it was mailed out. I was told it was put in the mail on February 16th when I called on February 16th and when I called on February 23rd to say I had not received the check. In this response here they state February 19th. It is also concerning that the check was written on January 8th and took over a month to place in the mail. It is not good business to be deceitful or withhold a refund until the customer starts calling weekly after 90 days. I was a customer for 4 years and always made timely payments, I expected the same in return.
Regards,
[redacted]