7/24/2017, I took my Envoy to the Okie Express Auto Wash in Del City, only to have my passenger side mirror broken off by there machine The manager told me that the tenant on duty circled in the video that my mirror was damaged, which it was after it was broken off It was not damaged in anyway before entering the wash, and if it had been I was not told about it being damaged and given the opportunity to decline going thru the wash or being told that I needed to close the mirror due to damage, I watched both girls spray down my vehicle on both sides nothing was mentioned at all till I spoke with" The Manager" told me he will not accept responsibility for the damage There was nothing on the "Customer Experience Report" about mirror having damages prior to going thru the wash
7/24/2017, I took my Envoy to the Okie Express Auto Wash in Del City, only to have my passenger side mirror broken off by there machine The manager told me that the tenant on duty circled in the video that my mirror was damaged, which it was after it was broken off It was not damaged in anyway before entering the wash, and if it had been I was not told about it being damaged and given the opportunity to decline going thru the wash or being told that I needed to close the mirror due to damage, I watched both girls spray down my vehicle on both sides nothing was mentioned at all till I spoke with" The Manager" told me he will not accept responsibility for the damage There was nothing on the "Customer Experience Report" about mirror having damages prior to going thru the wash
7/24/2017, I took my Envoy to the Okie Express Auto Wash in Del City, only to have my passenger side mirror broken off by there machine The manager told me that the tenant on duty circled in the video that my mirror was damaged, which it was after it was broken off It was not damaged in anyway before entering the wash, and if it had been I was not told about it being damaged and given the opportunity to decline going thru the wash or being told that I needed to close the mirror due to damage, I watched both girls spray down my vehicle on both sides nothing was mentioned at all till I spoke with" The Manager" told me he will not accept responsibility for the damage There was nothing on the "Customer Experience Report" about mirror having damages prior to going thru the wash
7/24/2017, I took my Envoy to the Okie Express Auto Wash in Del City, only to have my passenger side mirror broken off by there machine The manager told me that the tenant on duty circled in the video that my mirror was damaged, which it was after it was broken off It was not damaged in anyway before entering the wash, and if it had been I was not told about it being damaged and given the opportunity to decline going thru the wash or being told that I needed to close the mirror due to damage, I watched both girls spray down my vehicle on both sides nothing was mentioned at all till I spoke with" The Manager" told me he will not accept responsibility for the damage There was nothing on the "Customer Experience Report" about mirror having damages prior to going thru the wash