To Whom It May Concern, We will be reaching out to Mrs [redacted] to ask for the opportunity to check her vehicle to make sure our store has not caused any further damage to her radiator then she admitted to having prior to bringing the vehicle to our shopWhen dealing in the removing and reinstalling there is always a possibility something could have gone wrong and for that we are going to keep a open mind and work with our mutual customer to resolve this matterOur goal is always to give the best customer service possiblePlease feel free to contact us if there is anything else we can do Thank You
Just try to call [redacted] , the phone is temporarily disconnectedBut I have investigated her claim and found these facts.We had repaired her transmission on 7/08/and gave her months and miles warranty for $ Millage on the car at that time was 89,700She came to the shop during her warranty period complaining loss of the powerWe had checked her vehicle and did not found any transmission related problem at that time.Her vehicle is at the shop nowThis vehicle was towed on 3rd December, the current millage on the vehicle is 148,milesMiss [redacted] has drove this car for 58,aft the first repairAs I mention before her warranty was miles and monthsShe is currently out of warranty in time and millage both.She has authorized the shop to fix the car again for $this is a discounted price due to the fact, she is our previous customerManager of the shop has been trying to get hold of her from last three days but unable to get in touch with her.I would request Miss Mojiaca to call us we will help her out as much as we can to rectify this problem for her to the best of abilities.Thanks[redacted] ***
To Whom It May Concern, We will be reaching out to Mrs [redacted] to ask for the opportunity to check her vehicle to make sure our store has not caused any further damage to her radiator then she admitted to having prior to bringing the vehicle to our shopWhen dealing in the removing and reinstalling there is always a possibility something could have gone wrong and for that we are going to keep a open mind and work with our mutual customer to resolve this matterOur goal is always to give the best customer service possiblePlease feel free to contact us if there is anything else we can do Thank You
We will contact the customer today to find out what is going on.Thanks
Just try to call [redacted] , the phone is temporarily disconnectedBut I have investigated her claim and found these facts.We had repaired her transmission on 7/08/and gave her months and miles warranty for $ Millage on the car at that time was 89,700She came to the shop during her warranty period complaining loss of the powerWe had checked her vehicle and did not found any transmission related problem at that time.Her vehicle is at the shop nowThis vehicle was towed on 3rd December, the current millage on the vehicle is 148,milesMiss [redacted] has drove this car for 58,aft the first repairAs I mention before her warranty was miles and monthsShe is currently out of warranty in time and millage both.She has authorized the shop to fix the car again for $this is a discounted price due to the fact, she is our previous customerManager of the shop has been trying to get hold of her from last three days but unable to get in touch with her.I would request Miss Mojiaca to call us we will help her out as much as we can to rectify this problem for her to the best of abilities.Thanks[redacted] ***