Pro appliance were contracted to me by American home shield Took days to get to my house to look at a refrigerator They spent minutes and said it "might be a compressor issue, not their problem, its LGs and they warranty it"All they asked for was the check for the deductible from the moment they walked through the doorThe unit is years oldLG says yes parts are covered but labor is not after yrIs this company really a professional company? I don't think soThey should know that parts are covered and labor notThey wanted to wash there hands of it and take the checkStill fighting with American home shield to get my refrigerator fixedNumerous phone calls to both Pro Appliance and American Home ShieldI asked AHS for a different contractor but they insist on Pro ApplianceI have an infant at home an a toddler, no fridge to keep my milk coldAlmost week gone and no known resolution to getting my fridge fixed by either all appliance or American Home shieldI would not recommend either company
In addition, the guy who answers the phone is arrogantTells you "should have bought a better refrigerator""will get there as soon as they can"Personally I don't careI want the one I have fixedI paid for a warrantyJust fix it!!!!
Pro appliance were contracted to me by American home shield Took days to get to my house to look at a refrigerator They spent minutes and said it "might be a compressor issue, not their problem, its LGs and they warranty it"All they asked for was the check for the deductible from the moment they walked through the doorThe unit is years oldLG says yes parts are covered but labor is not after yrIs this company really a professional company? I don't think soThey should know that parts are covered and labor notThey wanted to wash there hands of it and take the checkStill fighting with American home shield to get my refrigerator fixedNumerous phone calls to both Pro Appliance and American Home ShieldI asked AHS for a different contractor but they insist on Pro ApplianceI have an infant at home an a toddler, no fridge to keep my milk coldAlmost week gone and no known resolution to getting my fridge fixed by either all appliance or American Home shieldI would not recommend either company
In addition, the guy who answers the phone is arrogantTells you "should have bought a better refrigerator""will get there as soon as they can"Personally I don't careI want the one I have fixedI paid for a warrantyJust fix it!!!!