* *** Mr*** brought his vehicle in for service on August 18,We approved days for use of a Rental vehicle at $per dayMr*** needed a large SUV that he arranged with *** Rental and agreed to pay the differenceI explained to him that GM would only approve daysHe was
fully aware of the chargesHe was going out of town and kept the car for daysHe purchased the vehicle used at another dealer and said he was taking it backIn early September he told me that he returned to his selling dealer and they traded him out of his vehicle and they were paying for all the rental chargesIn October Mr*** called GM requesting reimbursement for his rentalI called Mr*** and he said that his selling dealer did not reimburse him and asked if I could get him reimbursedI processed a claim to GM for days and they approved daysWe called *** and they are going to credit his Credit card that he paid with for daysI asked that he be on the look out for a credit on his Credit CardI also told him that I will try and get the remaining days approved from the District Manager when he visits in NovemberI will let you know the outcome of GM's decision once the District Manager reviews the casePlease feel free to contact me if you have any questionsThank You, Mark S*** Princeton Chevrolet
* *** Mr*** brought his vehicle in for service on August 18,We approved days for use of a Rental vehicle at $per dayMr*** needed a large SUV that he arranged with *** Rental and agreed to pay the differenceI explained to him that GM would only approve daysHe was
fully aware of the chargesHe was going out of town and kept the car for daysHe purchased the vehicle used at another dealer and said he was taking it backIn early September he told me that he returned to his selling dealer and they traded him out of his vehicle and they were paying for all the rental chargesIn October Mr*** called GM requesting reimbursement for his rentalI called Mr*** and he said that his selling dealer did not reimburse him and asked if I could get him reimbursedI processed a claim to GM for days and they approved daysWe called *** and they are going to credit his Credit card that he paid with for daysI asked that he be on the look out for a credit on his Credit CardI also told him that I will try and get the remaining days approved from the District Manager when he visits in NovemberI will let you know the outcome of GM's decision once the District Manager reviews the casePlease feel free to contact me if you have any questionsThank You, Mark S*** Princeton Chevrolet