Premiere Garcinia

Hello there, We have refunded the charges as requested, however any overdraft fees would have to be taken up with the customers banking establishmentPlease let us know if there is anything else we can of assistance with

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

We have refunded the customer as requested, and apologize for the miscommunication Thank you

Hello, We would be happy to issue a refund, however we cannot cut a checkThe refund will be sent back to the original card used to purchase the productThe customer should be able to contact their card company to arrange for receipt of the funds to be applied on the new card issuedLet us know if you have any questions Thank you

Hello there, We have refunded the customer in full plus the additional charge that was applied to her account once the day trial re-billedPlease allow 3-business days for the funds to be deposited back to the customers bank accountThank you

Hi, Thank you for reaching out to us with the situation In looking through the account notes I can see that the customer was negotiating for a half off discount and cancellationI can also see that the agent mishandled and only refunded 25%I have just applied the other 25% of the expected refund at this timePlease allow a few days for this to reflect in their accountThe customer mentioned a second shipment as wellThe charge was for the completion of trial that MsVoigt never called to cancel, not for an additional productAgain, at this time there would be no further charges and the refund has been applied I hope this helps to resolve the problem Thank you,

We have refunded the customer in full minus shippingThank you

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me If the refund the full amount charged for each item, that's twice, or total Here are the two order numbers so they can remember my information[redacted] I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Revdex.com:
I have reviewed the response made by
the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hi, We have refunded the requested amount in fullPlease allow business days for the funds to be issued to the customers bank account. Thank you

Hello there, We apologize for any inconvenience this may have causedWe have gone ahead and refunded you in full for the requested amount minus shipping of $5.99. Please let us know if we can be of any further assistance Thank you

Hello there, We would be happy to look into this matter further, however none of the customers information comes up in our systemPlease have the customer provide the Name, email, and/or phone number associated with their order so we can try to refund the account. Thank you

We addressed the customers complaint in a separate Revdex.com requestThey have been refunded in full

Hi there, We have refunded the customer in the amount of $as requestedPlease let us know if we can be of assistance with anything else. Thank you!

Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

To whom it may concern, We have refunded the customer in full and apologize for any miscommunication on our customer service team's part. The customer's trial is not supposed to start until receipt of the product upon which they will have 14 full days to test the product and either cancel or...

enroll in our monthly subscription. Let us know if we can assist with anything else Thank you, [redacted]

Same response to the last complaint issued

Revdex.com:
I have reviewed...

the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hello there, We have refunded the customer in full plus the additional charge that was applied to her account once the 14 day trial re-billed. Please allow 3-5 business days for the funds to be deposited back to the customers bank account. Thank you