Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me, provided the amount in question is credited back to my account Regards, [redacted]
We apologize for any inconvenience this has caused youWe have a day no questions asked refund policy, so we have refunded your chargePlease give 3-business days to see it show up in your accountFrom the complaint, its obvious you were not aware of the membershipYou either signed up after purchasing a health product online or via a phone call to your house If it were online, the purchase would have most likely been about a month or two agoWe are a Health and Wellness Educational websiteWe provide a medical doctor to answer customer emails regarding anything health relatedThe doctor can also provide a healthy diet for the customerThe site is updated frequently with blogs and health related articlesTens of thousands of people sign up for the service each year Most are very happy with it We are sorry that you signed up in error or, if there was fraud of some sort, we recommend that you cancel your card as soon as you see the refund hit your accountIf you have already canceled the account, please let us know so we can send you a checkThis can happen, and because of that, we make sure to stick to the no questions asked refund policyI personally went in the system today, and made sure that you had been removed from any type of rebillingYou will not see a charge from us again.Thanks, and again, apologies for the inconvenienceCustomer Support
We have been notified that since Ms [redacted] states that she has filed a criminal complaint and pursued action through the office of the Attorney General of Texas, we can only address this matter through those authorities if and when contacted by themIf any customer is signed up for our service without their knowledge, it is certainly done without our knowledge as well We note that all customers, including Ms [redacted] receive prompt refunds for any purchases within the past days Thank you,SlenderGuideMD
We apologize for any inconvenience this has caused you. We have a 90 day no questions asked refund policy, so we have refunded your charge. Please give 3-5 business days to see it show up in your account. From the complaint, its obvious you were not aware of the membership. You either signed up... after purchasing a health product online or via a phone call to your house. If it were online, the purchase would have most likely been about a month or two ago. We are a Health and Wellness Educational website. We provide a medical doctor to answer customer emails regarding anything health related. The doctor also can provide a healthy diet for the customer. The site is updated frequently with blogs and health related articles. Tens of thousands of people sign up for the service each year. Most are very happy with it. We are sorry that you signed up in error or, if there was fraud of some sort, we recommend that you cancel your card as soon as you see the refund hit your account. This can happen, and because of that, we make sure to stick to the no questions asked refund policy. I personally went in the system today, and made sure that you had been removed from any type of rebilling. Do not expect to see a charge from us again.Thanks, and again, we apologize for any inconvenience this may have caused.Customer support
Again, we apologize for the inconvenience this has caused youWe have refunded all charges related to your initial transactionFrom the complaint, its obvious you were not aware of the membershipSince you were unaware of any purchase being made it sounds like there was fraud of some sortDoing business strictly online, this can happen, so we automatically offer a day refund policyIn this case, we have refunded all chargesYou should see the two that were refunded today before the week is upI personally went in the system today, and made sure that you had been removed from any type of rebillingYou will not see a charge from us againThanks, and again, apologies for the inconvenience Customer Support
Complaint: [redacted] I am rejecting this response because: Since this company stated I made a purchase a couple of months prior to them withdrawing money from my account, I went back to the beginning of the year to see what may have been purchased on this BUSINESS cardWhat I see alarms me even more:On 4/6/16, transaction found " [redacted] 29.95" On 6/5/16, transaction found " [redacted] 39.90"On 8/4/16, transaction found " [redacted] 39.90"On 10/3/16, transaction found " [redacted] 39.90"On 12/2/16, transaction found " [redacted] 39.90"All of the above transactions are unauthorizedI called these numbers and the people behind each one of these businesses are the sameThe company has already refunded two of the chargesI want transactions 1-refunded and I will ask one last time, what was the original purchase (I want the company or product name) that resulted in my CC card being auto signfor these sites?12/12/ [redacted] - 39.9012/12/ [redacted] - 39.90Regards, [redacted] ***
Complaint: ***
I am rejecting this response because: you HAVE NOT SENT the requested documentation: the bills/invoice for the unauthorized charges & the confirmation email you say you sent me in OctoberI specifically requested and am continually denied a bill/invoice for the disputed charges and a copy of the confirmation email. I have filed a complaint with the AGO in Texas and the police case report I filed is still open and being investigated. I DID NOT purchase any Health care products online or by the phone in October or two months prior to October. Your company was either SOLD my credit card number &/or given access to it by another company NOT authorized to share proprietary information. This will be addressed via my attorney. You should have received my CEASE/DESIST certified letter by now regarding the wire fraud charges. Once again, despite your insistance that I signed up for your services- my IP address (or any of the IP addresses I use) shows NO activity on your site, neither does my phone records, both home and cell show incoming calls from your company or any associated companyYou NEVER had authorization to use my credit card to make purchases- if an associated company SOLD you my proprietary information then you are subject to participating in wire fraudHowever, for the purpose of filing the complaint with the Revdex.com- this issue is unresolved because you HAVE NOT SENT the requested documentation: the bills/invoice for the unauthorized charges & the confirmation email you say you sent me in October
Regards,*** ***
As you stated in your response, I have received a refund of the charges they put on my accountHowever, the fundamental issue is that I have no idea how they got access to my account informationI NEVER signed any sort of release or agreementAll they admit to is that I must have bought some health product in the last couple of monthsWhat does that mean? I want to know exactly who it was that has this sharing data agreement hidden in their paperwork ***
Again, we apologize for the inconvenience this has caused youWe have refunded all charges related to your initial transactionFrom the complaint, its obvious you were not aware of the membershipSince you were unaware of any purchase being made it sounds like there was fraud of some sortDoing business strictly online, this can happen, so we automatically offer a day refund policyIn this case, we have refunded all chargesYou should see the two that were refunded today before the week is upI personally went in the system today, and made sure that you had been removed from any type of rebillingYou will not see a charge from us again
Thanks, and again, apologies for the inconvenience. Customer Support
Complaint: ***
I am rejecting this response because:A) Once again I requested and have NOT received the confirmation email SlenderGuideMD.com claims to have sent me regarding authorization of this/these alleged services. It is very simple SlenderGuideMD.com either has the confirmation email or there never was a confirmation email.B) I have requested and have NOT received the billing/invoices for Oct 16, or Dec 15, for the unauthorized charges for these alleged services.In regards to these onging resposnes- whatever actions I choose to take, be it legal or civil, is my choice. SlenderGuideMD.com's latest response only addresses their concerns regarding my actions as a responsible consumer by taking legal and civil action against a company that is incapable of providing the requested documents; the confirmation email and the bills/invoices for the charges by SlenderGuideMD.com. In no way does my actions as a concerned citizen (and victim) EXEMPT SlenderGuideMD.com from providing me with the requested records. As a company you must provide the records requestedYou should have the confirmation email & the bills/invoices for your records as well for state and federal filing purposes and records keeping (per FTC regulations). Also, SlenderGuideMD.com may want to review the call between myself and *** (time and date provided in initial complaint) as she satets the company can only refund upto days if the services have NOT been cancelled. The days refund no questions asked is both untrue and a muse to deflect the true nature of this initial complaintSince the requested records have NOT been provided I request that the resolution from the Revdex.com is to close the complaint as unresolved due to the company denying the requested records
Regards,*** ***
We
apologize for any inconvenience this has caused youWe have a day no questions asked refund policy, so we have refunded your chargePlease give 3-business days to see it show up in your accountFrom the complaint, its obvious you were not aware of the membershipYou either signed up after purchasing a health product online or via a phone call to your house. If it were online, the purchase would have most likely been about a month or two agoWe are a Health and Wellness Educational websiteWe provide a medical doctor to answer customer emails regarding anything health relatedThe doctor can also provide a healthy diet for the customerThe site is updated frequently with blogs and health related articlesTens of thousands of people sign up for the service each year. Most are very happy with it. We are sorry that you signed up in error or, if there was fraud of some sort, we recommend that you cancel your card as soon as you see the refund hit your accountIf you have already canceled the account, please let us know so we can send you a checkThis can happen, and because of that, we make sure to stick to the no questions asked refund policyI personally went in the system today, and made sure that you had been removed from any type of rebillingYou will not see a charge from us again Thanks, and again, apologies for the inconvenience. Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me, provided the amount in question is credited back to my account.
Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: Since this company stated I made a purchase a couple of months prior to them withdrawing money from my account, I went back to the beginning of the year to see what may have been purchased on this BUSINESS card. What I see alarms me even more:
1. On 4/6/16, transaction found "[redacted] 29.95"
2. On 6/5/16, transaction found "[redacted] 39.90"
3. On 8/4/16, transaction found "[redacted] 39.90"
4. On 10/3/16, transaction found "[redacted] 39.90"
5. On 12/2/16, transaction found "[redacted] 39.90"
All of the above transactions are unauthorized. I called these numbers and the people behind each one of these businesses are the same. The company has already refunded two of the charges. I want transactions 1-3 refunded and I will ask one last time, what was the original purchase (I want the company or product name) that resulted in my CC card being auto signed-up for these sites?
12/14 12/12 [redacted] - 39.9012/14 12/12 [redacted] - 39.90
Regards, [redacted]
We have been notified that since Ms. [redacted] states that she has filed a criminal complaint and pursued action through the office of the Attorney General of Texas, we can only address this matter through those authorities if and when contacted by them. If any customer is signed up for our service without their knowledge, it is certainly done without our knowledge as well. We note that all customers, including Ms [redacted] receive prompt refunds for any purchases within the past 90 days. Thank you,SlenderGuideMD
We apologize for any inconvenience this has caused you. We have a 90 day no questions asked refund policy, so we have refunded your charge. We refunded on 12.23.14, so this should have hit your account by now. If not please let us know. From the complaint, it appears you were not aware of the...
membership. You either signed up after purchasing a health product online or via a phone call to your house. If it were online, the purchase would have most likely been about a month or two ago. We are a Health and Wellness Educational website. We provide a medical doctor to answer customer emails regarding anything health related. The doctor also can provide a healthy diet for the customer. The site is updated frequently with blogs and health related articles. Tens of thousands of people sign up for the service each year. Most are very happy with it. We are sorry that you signed up in error or, if there was fraud of some sort, we recommend that you cancel your card as soon as you see the refund hit your account. This can happen, and because of that, we make sure to stick to the no questions asked refund policy. I personally went in the system today, and deleted all billing information. You will not see a charge from us again.Thanks, and again, sorry for any misunderstanding. Please let us know if you have any more questions.Customer Support,SlenderGuideMD.com[redacted]@slenderguidemd.com
We apologize for any inconvenience this has caused you. We have a 90 day no questions asked refund policy, so we have refunded your charge. Please give 3-5 business days to see it show up in your account. From the complaint, its obvious you were not aware of the membership. You either signed up...
after purchasing a health product online or via a phone call to your house. If it were online, the purchase would have most likely been about a month or two ago. We are a Health and Wellness Educational website. We provide a medical doctor to answer customer emails regarding anything health related. The doctor also can provide a healthy diet for the customer. The site is updated frequently with blogs and health related articles. Tens of thousands of people sign up for the service each year. Most are very happy with it. We are sorry that you signed up in error or, if there was fraud of some sort, we recommend that you cancel your card as soon as you see the refund hit your account. This can happen, and because of that, we make sure to stick to the no questions asked refund policy. I personally went in the system today, and made sure that you had been removed from any type of rebilling. Do not expect to see a charge from us again.Thanks, and again, we apologize for any inconvenience this may have caused.Customer support
We apologize for any inconvenience this has caused you. We have a 90 day no questions asked refund policy, so we have refunded your charge. Please give 3-5 business days to see it show up in your account. From the complaint, its obvious you were not aware of the...
membership. You either signed up after purchasing a health product online or via a phone call to your house. If it were online, the purchase would have most likely been about a month or two ago. We are a Health and Wellness Educational website. We provide a medical doctor to answer customer emails regarding anything health related. The doctor can also provide a healthy diet for the customer. The site is updated frequently with blogs and health related articles. Tens of thousands of people sign up for the service each year. Most are very happy with it. We are sorry that you signed up in error or, if there was fraud of some sort, we recommend that you cancel your card as soon as you see the refund hit your account. If you have already canceled the account, please let us know so we can send you a check. This can happen, and because of that, we make sure to stick to the no questions asked refund policy. I personally went in the system today, and made sure that you had been removed from any type of rebilling. You will not see a charge from us again. Thanks, and again, apologies for the inconvenience. Customer Support
We apologize for any inconvenience this has caused you. We have a 90 day no questions asked refund policy, so we have refunded your charge. Please give 3-5 business days to see it show up in your account. From the complaint, its obvious you were not aware of the membership. You either signed up...
after purchasing a health product online or via a phone call to your house. If it were online, the purchase would have most likely been about a month or two ago. We are a Health and Wellness Educational website. We provide a medical doctor to answer customer emails regarding anything health related. The doctor can also provide a healthy diet for the customer. The site is updated frequently with blogs and health related articles. Tens of thousands of people sign up for the service each year. Most are very happy with it. We are sorry that you signed up in error or, if there was fraud of some sort, we recommend that you cancel your card as soon as you see the refund hit your account. If you have already canceled the account, please let us know so we can send you a check. This can happen, and because of that, we make sure to stick to the no questions asked refund policy. I personally went in the system today, and made sure that you had been removed from any type of rebilling. You will not see a charge from us again.Thanks, and again, apologies for the inconvenience. Customer Support
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me, provided the amount in question is credited back to my account Regards, [redacted]
We apologize for any inconvenience this has caused youWe have a day no questions asked refund policy, so we have refunded your chargePlease give 3-business days to see it show up in your accountFrom the complaint, its obvious you were not aware of the membershipYou either signed up after purchasing a health product online or via a phone call to your house If it were online, the purchase would have most likely been about a month or two agoWe are a Health and Wellness Educational websiteWe provide a medical doctor to answer customer emails regarding anything health relatedThe doctor can also provide a healthy diet for the customerThe site is updated frequently with blogs and health related articlesTens of thousands of people sign up for the service each year Most are very happy with it We are sorry that you signed up in error or, if there was fraud of some sort, we recommend that you cancel your card as soon as you see the refund hit your accountIf you have already canceled the account, please let us know so we can send you a checkThis can happen, and because of that, we make sure to stick to the no questions asked refund policyI personally went in the system today, and made sure that you had been removed from any type of rebillingYou will not see a charge from us again.Thanks, and again, apologies for the inconvenienceCustomer Support
We have been notified that since Ms [redacted] states that she has filed a criminal complaint and pursued action through the office of the Attorney General of Texas, we can only address this matter through those authorities if and when contacted by themIf any customer is signed up for our service without their knowledge, it is certainly done without our knowledge as well We note that all customers, including Ms [redacted] receive prompt refunds for any purchases within the past days Thank you,SlenderGuideMD
We apologize for any inconvenience this has caused you. We have a 90 day no questions asked refund policy, so we have refunded your charge. Please give 3-5 business days to see it show up in your account. From the complaint, its obvious you were not aware of the membership. You either signed up... after purchasing a health product online or via a phone call to your house. If it were online, the purchase would have most likely been about a month or two ago. We are a Health and Wellness Educational website. We provide a medical doctor to answer customer emails regarding anything health related. The doctor also can provide a healthy diet for the customer. The site is updated frequently with blogs and health related articles. Tens of thousands of people sign up for the service each year. Most are very happy with it. We are sorry that you signed up in error or, if there was fraud of some sort, we recommend that you cancel your card as soon as you see the refund hit your account. This can happen, and because of that, we make sure to stick to the no questions asked refund policy. I personally went in the system today, and made sure that you had been removed from any type of rebilling. Do not expect to see a charge from us again.Thanks, and again, we apologize for any inconvenience this may have caused.Customer support
Again, we apologize for the inconvenience this has caused youWe have refunded all charges related to your initial transactionFrom the complaint, its obvious you were not aware of the membershipSince you were unaware of any purchase being made it sounds like there was fraud of some sortDoing business strictly online, this can happen, so we automatically offer a day refund policyIn this case, we have refunded all chargesYou should see the two that were refunded today before the week is upI personally went in the system today, and made sure that you had been removed from any type of rebillingYou will not see a charge from us againThanks, and again, apologies for the inconvenience Customer Support
Complaint: [redacted] I am rejecting this response because: Since this company stated I made a purchase a couple of months prior to them withdrawing money from my account, I went back to the beginning of the year to see what may have been purchased on this BUSINESS cardWhat I see alarms me even more:On 4/6/16, transaction found " [redacted] 29.95" On 6/5/16, transaction found " [redacted] 39.90"On 8/4/16, transaction found " [redacted] 39.90"On 10/3/16, transaction found " [redacted] 39.90"On 12/2/16, transaction found " [redacted] 39.90"All of the above transactions are unauthorizedI called these numbers and the people behind each one of these businesses are the sameThe company has already refunded two of the chargesI want transactions 1-refunded and I will ask one last time, what was the original purchase (I want the company or product name) that resulted in my CC card being auto signfor these sites?12/12/ [redacted] - 39.9012/12/ [redacted] - 39.90Regards, [redacted] ***
Complaint: ***
I am rejecting this response because: you HAVE NOT SENT the requested documentation: the bills/invoice for the unauthorized charges & the confirmation email you say you sent me in OctoberI specifically requested and am continually denied a bill/invoice for the disputed charges and a copy of the confirmation email. I have filed a complaint with the AGO in Texas and the police case report I filed is still open and being investigated. I DID NOT purchase any Health care products online or by the phone in October or two months prior to October. Your company was either SOLD my credit card number &/or given access to it by another company NOT authorized to share proprietary information. This will be addressed via my attorney. You should have received my CEASE/DESIST certified letter by now regarding the wire fraud charges. Once again, despite your insistance that I signed up for your services- my IP address (or any of the IP addresses I use) shows NO activity on your site, neither does my phone records, both home and cell show incoming calls from your company or any associated companyYou NEVER had authorization to use my credit card to make purchases- if an associated company SOLD you my proprietary information then you are subject to participating in wire fraudHowever, for the purpose of filing the complaint with the Revdex.com- this issue is unresolved because you HAVE NOT SENT the requested documentation: the bills/invoice for the unauthorized charges & the confirmation email you say you sent me in October
Regards,*** ***
As you stated in your response, I have received a refund of the charges they put on my accountHowever, the fundamental issue is that I have no idea how they got access to my account informationI NEVER signed any sort of release or agreementAll they admit to is that I must have bought some health product in the last couple of monthsWhat does that mean? I want to know exactly who it was that has this sharing data agreement hidden in their paperwork ***
Again, we apologize for the inconvenience this has caused youWe have refunded all charges related to your initial transactionFrom the complaint, its obvious you were not aware of the membershipSince you were unaware of any purchase being made it sounds like there was fraud of some sortDoing business strictly online, this can happen, so we automatically offer a day refund policyIn this case, we have refunded all chargesYou should see the two that were refunded today before the week is upI personally went in the system today, and made sure that you had been removed from any type of rebillingYou will not see a charge from us again
Thanks, and again, apologies for the inconvenience. Customer Support
Complaint: ***
I am rejecting this response because:A) Once again I requested and have NOT received the confirmation email SlenderGuideMD.com claims to have sent me regarding authorization of this/these alleged services. It is very simple SlenderGuideMD.com either has the confirmation email or there never was a confirmation email.B) I have requested and have NOT received the billing/invoices for Oct 16, or Dec 15, for the unauthorized charges for these alleged services.In regards to these onging resposnes- whatever actions I choose to take, be it legal or civil, is my choice. SlenderGuideMD.com's latest response only addresses their concerns regarding my actions as a responsible consumer by taking legal and civil action against a company that is incapable of providing the requested documents; the confirmation email and the bills/invoices for the charges by SlenderGuideMD.com. In no way does my actions as a concerned citizen (and victim) EXEMPT SlenderGuideMD.com from providing me with the requested records. As a company you must provide the records requestedYou should have the confirmation email & the bills/invoices for your records as well for state and federal filing purposes and records keeping (per FTC regulations). Also, SlenderGuideMD.com may want to review the call between myself and *** (time and date provided in initial complaint) as she satets the company can only refund upto days if the services have NOT been cancelled. The days refund no questions asked is both untrue and a muse to deflect the true nature of this initial complaintSince the requested records have NOT been provided I request that the resolution from the Revdex.com is to close the complaint as unresolved due to the company denying the requested records
Regards,*** ***
We
apologize for any inconvenience this has caused youWe have a day no questions asked refund policy, so we have refunded your chargePlease give 3-business days to see it show up in your accountFrom the complaint, its obvious you were not aware of the membershipYou either signed up after purchasing a health product online or via a phone call to your house. If it were online, the purchase would have most likely been about a month or two agoWe are a Health and Wellness Educational websiteWe provide a medical doctor to answer customer emails regarding anything health relatedThe doctor can also provide a healthy diet for the customerThe site is updated frequently with blogs and health related articlesTens of thousands of people sign up for the service each year. Most are very happy with it. We are sorry that you signed up in error or, if there was fraud of some sort, we recommend that you cancel your card as soon as you see the refund hit your accountIf you have already canceled the account, please let us know so we can send you a checkThis can happen, and because of that, we make sure to stick to the no questions asked refund policyI personally went in the system today, and made sure that you had been removed from any type of rebillingYou will not see a charge from us again Thanks, and again, apologies for the inconvenience. Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me, provided the amount in question is credited back to my account.
Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: Since this company stated I made a purchase a couple of months prior to them withdrawing money from my account, I went back to the beginning of the year to see what may have been purchased on this BUSINESS card. What I see alarms me even more:
1. On 4/6/16, transaction found "[redacted] 29.95"
2. On 6/5/16, transaction found "[redacted] 39.90"
3. On 8/4/16, transaction found "[redacted] 39.90"
4. On 10/3/16, transaction found "[redacted] 39.90"
5. On 12/2/16, transaction found "[redacted] 39.90"
All of the above transactions are unauthorized. I called these numbers and the people behind each one of these businesses are the same. The company has already refunded two of the charges. I want transactions 1-3 refunded and I will ask one last time, what was the original purchase (I want the company or product name) that resulted in my CC card being auto signed-up for these sites?
12/14 12/12 [redacted] - 39.9012/14 12/12 [redacted] - 39.90
Regards, [redacted]
We have been notified that since Ms. [redacted] states that she has filed a criminal complaint and pursued action through the office of the Attorney General of Texas, we can only address this matter through those authorities if and when contacted by them. If any customer is signed up for our service without their knowledge, it is certainly done without our knowledge as well. We note that all customers, including Ms [redacted] receive prompt refunds for any purchases within the past 90 days. Thank you,SlenderGuideMD
We apologize for any inconvenience this has caused you. We have a 90 day no questions asked refund policy, so we have refunded your charge. We refunded on 12.23.14, so this should have hit your account by now. If not please let us know. From the complaint, it appears you were not aware of the...
membership. You either signed up after purchasing a health product online or via a phone call to your house. If it were online, the purchase would have most likely been about a month or two ago. We are a Health and Wellness Educational website. We provide a medical doctor to answer customer emails regarding anything health related. The doctor also can provide a healthy diet for the customer. The site is updated frequently with blogs and health related articles. Tens of thousands of people sign up for the service each year. Most are very happy with it. We are sorry that you signed up in error or, if there was fraud of some sort, we recommend that you cancel your card as soon as you see the refund hit your account. This can happen, and because of that, we make sure to stick to the no questions asked refund policy. I personally went in the system today, and deleted all billing information. You will not see a charge from us again.Thanks, and again, sorry for any misunderstanding. Please let us know if you have any more questions.Customer Support,SlenderGuideMD.com[redacted]@slenderguidemd.com
We apologize for any inconvenience this has caused you. We have a 90 day no questions asked refund policy, so we have refunded your charge. Please give 3-5 business days to see it show up in your account. From the complaint, its obvious you were not aware of the membership. You either signed up...
after purchasing a health product online or via a phone call to your house. If it were online, the purchase would have most likely been about a month or two ago. We are a Health and Wellness Educational website. We provide a medical doctor to answer customer emails regarding anything health related. The doctor also can provide a healthy diet for the customer. The site is updated frequently with blogs and health related articles. Tens of thousands of people sign up for the service each year. Most are very happy with it. We are sorry that you signed up in error or, if there was fraud of some sort, we recommend that you cancel your card as soon as you see the refund hit your account. This can happen, and because of that, we make sure to stick to the no questions asked refund policy. I personally went in the system today, and made sure that you had been removed from any type of rebilling. Do not expect to see a charge from us again.Thanks, and again, we apologize for any inconvenience this may have caused.Customer support
We apologize for any inconvenience this has caused you. We have a 90 day no questions asked refund policy, so we have refunded your charge. Please give 3-5 business days to see it show up in your account. From the complaint, its obvious you were not aware of the...
membership. You either signed up after purchasing a health product online or via a phone call to your house. If it were online, the purchase would have most likely been about a month or two ago. We are a Health and Wellness Educational website. We provide a medical doctor to answer customer emails regarding anything health related. The doctor can also provide a healthy diet for the customer. The site is updated frequently with blogs and health related articles. Tens of thousands of people sign up for the service each year. Most are very happy with it. We are sorry that you signed up in error or, if there was fraud of some sort, we recommend that you cancel your card as soon as you see the refund hit your account. If you have already canceled the account, please let us know so we can send you a check. This can happen, and because of that, we make sure to stick to the no questions asked refund policy. I personally went in the system today, and made sure that you had been removed from any type of rebilling. You will not see a charge from us again. Thanks, and again, apologies for the inconvenience. Customer Support
We apologize for any inconvenience this has caused you. We have a 90 day no questions asked refund policy, so we have refunded your charge. Please give 3-5 business days to see it show up in your account. From the complaint, its obvious you were not aware of the membership. You either signed up...
after purchasing a health product online or via a phone call to your house. If it were online, the purchase would have most likely been about a month or two ago. We are a Health and Wellness Educational website. We provide a medical doctor to answer customer emails regarding anything health related. The doctor can also provide a healthy diet for the customer. The site is updated frequently with blogs and health related articles. Tens of thousands of people sign up for the service each year. Most are very happy with it. We are sorry that you signed up in error or, if there was fraud of some sort, we recommend that you cancel your card as soon as you see the refund hit your account. If you have already canceled the account, please let us know so we can send you a check. This can happen, and because of that, we make sure to stick to the no questions asked refund policy. I personally went in the system today, and made sure that you had been removed from any type of rebilling. You will not see a charge from us again.Thanks, and again, apologies for the inconvenience. Customer Support