Premier Animal Removal Reviews (5)
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Premier Animal Removal Rating
Address: 825 Market St. Building M, Suite 250, Allen, Texas, United States, 75013
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Technicians performing service have admitted to larceny while on our property Yet Premier still wants to charge us for service In June Premier Animal Removal (AKA - All Star Animal Removal) was sent to our property to perform mice removal While there, the technicians hot wired our jet ski and enjoyed a day on the lake and also stole cash The technicians have admitted to these charges which are being addressed in the criminal courtsThe mice removal service was not completed Premier refuses to refund money for the service and has offered to come back and complete services I have refused their offer to come back on our property Why would I take the risk of their sending additional thieves to my propertyThe company I contracted with was All Star Animal Removal The company that charged my credit card was Premier Animal Removal Both companies are owned by The Swanson Group LLC by [redacted] Revdex.com has an F rating for All Star Animal Removal and a B+ for Premier I
Company set skunk trap in Aug Company closed trap before Hurricane Harvey, did not return for months, then removed empty trap without consent
I hired Premier Animal Removal in August to set a skunk-removal trapThe trap was set for approximately one week, then closed and not touched again for approximately months, and finally removed without consent Further details follow
Upon making my first phone call to the company, they promptly sent a technician named Bobby to set the trap The day or two before Hurricane Harvey made landfall (late August), Bobby returned to close the trap stating that drowning was an awful way for the skunk to die When Bobby did not return the next week to open the trap, I called the office They promised to send a technician out right away Another week passed and I called the office again Again they promised to send a technician out This repeated two more times, and by the fifth time, I expressed concern that I felt like the com
Premier didn't come back &do exclusion work (pipe stacks, AC chase, box vent,chimney Stack or replace soffits on my home.Animals can still enter
I have attempted to reach Owner of Premier Animal Removal and/or Allstar Animal removal since February with no response They did not finish the work on my home They have already been paid by my insurance company so I can't hire someone else to do it
Technicians performing service have admitted to larceny while on our property Yet Premier still wants to charge us for service
In June Premier Animal Removal (AKA - All Star Animal Removal) was sent to our property to perform mice removal While there, the technicians hot wired our jet ski and enjoyed a day on the lake and also stole cash The technicians have admitted to these charges which are being addressed in the criminal courtsThe mice removal service was not completed Premier refuses to refund money for the service and has offered to come back and complete services I have refused their offer to come back on our property Why would I take the risk of their sending additional thieves to my propertyThe company I contracted with was All Star Animal Removal The company that charged my credit card was Premier Animal Removal Both companies are owned by The Swanson Group LLC by *** *** Revdex.com has an F rating for All Star Animal Removal and a B+ for Premier I
Failure to uphold their yr exclusion warranty, failure to return phone calls and messages and failure to uphold their contract
I purchased a squirrel removal and exclusion package from the company 12/11/and was given a year warranty on their exclusions.We paid $and they trapped the squirrel and were to have sealed up "all open and potential entry points" to prevent re-population, treat attic with antimicrobial to sanitize, deodorize and remove pheromones from the attic.Within less than a year we had another squirrel in the attic and they fought with me over the phone regarding my warranty, stating it was already over.Finally someone came out to inspect it and stated that they did not see any problems with their exclusions.I asked them to find where the squirrel was getting in so that they could close the opening and I would pay them for that as well, they stated they did not believe the squirrel was getting in, although I heard it regularly in the ceiling.Finally in t