Precision Heating & Indoor Air Quality

I called Mr and Mrs [redacted] today ( 12-27-17)and simply tell them that their club membership is expiredTherefore, we have no contract at all

Regarding ***
We are sorry that Mrs*** is not satisfied with their experience with us, but let usexplain her service in greater detail
Her first concern was that the invoice was not broke down with labor, we advertise thatwe charge by the job and not by the hour, our tuis a
fixed feeRegarding her airfilter, this is a photocatalytic oxidative filter, there are three stages of filtration.First stage is HEPA style particulate removalThis removes 95o/o of the particles downto the size of a red blood cell, or Micron
Second stage is ultraviolet frequency lights, these lights scan the light frequencies ofA B and C and sterilize the air, killing any microbes or viruses passing through.Stage Ill is the oxidative filter which is titanium oxide powder coated and reacts toultraviolet light causing a dry hydrogen peroxide process known as hydroxyl radicals,these radicals destroy all volatile organic compound gases otherwise known as VOC's.The result of this air purifier is absolutely pure air in the home and this keeps theheating and cooling equipment at factory fresh condition
Now if you think you can really get this type of filtration from your local hardware storefilter; you got a lot to learn, there's the reason the price is what it is.Mrs*** was not charged for what she refers to as chatting, because as Imentioned it's not by the hourHowever, if she would've paid attention to what thetechnician was telling her regarding the quality of the system perhaps she could seewhy the price isn't cheap
Regarding charging her for $of refrigerant, that is well below our rate, andthere was no charge for after o'clock, furthermore, if she desires to call someone elsefor service, she certainly has a right to do so

I called Mr and Mrs [redacted] today ( 12-27-17)and simply tell them that their club membership is expired. Therefore, we have no contract at all.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]