Power Wash This! Reviews (1)
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Power Wash This! Rating
Description: Pressure Washing, Gutter Cleaning, Deck Cleaning and Waterproofing, Deck Cleaning & Sealing, Roof Cleaning & Stain Removal, All Other Specialty Trade Contractors (NAICS: 238990)
Address: 2508 Waco St, Richmond, Virginia, United States, 23294-3716
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Review: Contracted with the company using a coupon on [redacted] The company had glowing reports. Employed their services Sept. 2012 to powerwash and stain my deck. They came promptly and did the job. However, they missed a lot of spots and I called and again a few days later they sent someone out to cover those spots. Because they came and remedied it, I still gave them a good review on [redacted].Come March 2013 my deck had lots of bare spots all over it. I called the owner several times with no response. Eventually [redacted] actually came out to my house in May and stated he would be out in 2 weeks to remedy the problem. Have not heard from him since in spite of calling him again. I lodged a formal complaint through [redacted] to which he did not respond and he had asked them to remove his name (which they do not do). I am still at a loss to understand after all their glowing reviews why he would not remedy the problem.Desired Settlement: Refund of my original money paid to the company.
Business
Response:
After speaking to [redacted] from the company on 8/20/13 he stated a refund in the amount of [redacted] was mailed to the customer.