Pocahontas Parkway Operations

[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, [redacted]

I am beginning to think that the Pocahontas is running a Big Scam I have been an EZPass holder since with a current account balance over $ I received a letter at my home last night telling me that I owe tolls from This is ridiculous How is one suppose to remember where they were on a given date years ago I have been trying to call someone all morning, and I am just getting the answering machine According to their letter, if these tolls are not paid in a timely manner, then I will be charged a $Administration Fee Again, this is ridiculous, since they are holding over $of my money in a prepaid accountI would not recommend an EZPass to any one If you are using one of these highways, simply pay the toll as you go This way you will never receive a letter like this

Per your communication dated February 10, 2016, regarding Melissa D. [redacted]' complaint abouta $4 overcharge for a February S, 2016, trip on Pocahontas Parkway (Case Number [redacted]), pleasenote the [redacted] documentation showing that Ms. [redacted] was refunded the $4 on February 9, 2016,the same day...

she sent documentation of the overcharge to our office. ·If you have further questions, please don't hesitate to contact me.

I am beginning to think that the Pocahontas 895 is running a Big Scam. I have been an EZPass holder since 2013 with a current account balance over $1000. I received a letter at my home last night telling me that I owe tolls from 2014. This is ridiculous. How is one suppose to remember where they were on a given date 2 years ago. I have been trying to call someone all morning, and I am just getting the answering machine. According to their letter, if these tolls are not paid in a timely manner, then I will be charged a $25 Administration Fee. Again, this is ridiculous, since they are holding over $1000 of my money in a prepaid account.
I would not recommend an EZPass to any one. If you are using one of these highways, simply pay the toll as you go. This way you will never receive a letter like this.

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,
[redacted]

Review: I was charged $8 for a toll on Friday February 5,2016 when my receipt says $4. I've contacted them & they asked me to send in proof so I did. Now they will not answer me back or refund my money. Not sure how this is possible unless an employee is scamming money from drivers

Business

Response:

Per your communication dated February 10, 2016, regarding Melissa D. [redacted]' complaint abouta $4 overcharge for a February S, 2016, trip on Pocahontas Parkway (Case Number [redacted]), pleasenote the [redacted] documentation showing that Ms. [redacted] was refunded the $4 on February 9, 2016,the same day she sent documentation of the overcharge to our office. ·If you have further questions, please don't hesitate to contact me.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]

I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]

Regards,