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Playtechtonics Reviews (3)

Dear [redacted] , I'm sorry that you had what you felt to be a bad experience with my businessI notice that in your complaint you mentioned that you are a "long term player" of my game service and that Starport is your "favorite free game." I would like firstly to thank you for that dedicated patronageGiving my players a great experience that they can enjoy is my top priority as the owner of Playtechtonics LLC and the designer of our flagship product, the Internet game Starport! Part of our policy with the game service is to limit people using the service to one account per person with usThis is done for a number of reasons including ensuring the fairness of the game in player versus player competitionIt sounds like you had an account shut down because it was thought to be a duplicate of one person rather than their true accountHistorically we are very accurate in acting on this rule only when it is truly being violated, so from our point of view it is very likely that the account in question was shut down because it was accessed by a person who already uses a different account Whatever the case, you are always welcome to work out any issues with our customer support departmentThe best way to contact support is to send an email to [redacted] which is checked daily, and often hourlyWe want to see you with a working Starport account so that you can continue to enjoy our game service Sincerely, [redacted]

Dear [redacted],
    I'm sorry that you had what you felt to be a bad experience with my business. I notice that in your complaint you mentioned that you are a "long term player" of my game service and that Starport is your "favorite free game." I would like...

firstly to thank you for that dedicated patronage. Giving my players a great experience that they can enjoy is my top priority as the owner of Playtechtonics LLC and the designer of our flagship product, the Internet game Starport!
    Part of our policy with the game service is to limit people using the service to one account per person with us. This is done for a number of reasons including ensuring the fairness of the game in player versus player competition. It sounds like you had an account shut down because it was thought to be a duplicate of one person rather than their true account. Historically we are very accurate in acting on this rule only when it is truly being violated, so from our point of view it is very likely that the account in question was shut down because it was accessed by a person who already uses a different account.
    Whatever the case, you are always welcome to work out any issues with our customer support department. The best way to contact support is to send an email to [redacted] which is checked daily, and often hourly. We want to see you with a working Starport account so that you can continue to enjoy our game service.
    Sincerely,
[redacted]
[redacted]

Dear [redacted],
    I'm sorry that you had what you felt to be a bad experience with my business. I notice that in your complaint you mentioned that you are a "long term player" of my game service and that Starport is your "favorite free game." I would like firstly to thank you for that dedicated patronage. Giving my players a great experience that they can enjoy is my top priority as the owner of Playtechtonics LLC and the designer of our flagship product, the Internet game Starport!
    Part of our policy with the game service is to limit people using the service to one account per person with us. This is done for a number of reasons including ensuring the fairness of the game in player versus player competition. It sounds like you had an account shut down because it was thought to be a duplicate of one person rather than their true account. Historically we are very accurate in acting on this rule only when it is truly being violated, so from our point of view it is very likely that the account in question was shut down because it was accessed by a person who already uses a different account.
    Whatever the case, you are always welcome to work out any issues with our customer support department. The best way to contact support is to send an email to [redacted] which is checked daily, and often hourly. We want to see you with a working Starport account so that you can continue to enjoy our game service.
    Sincerely,
[redacted]

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